General Troubleshooting
Symptom | Solution(s) |
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Applies to
Lights | Foggers | Controllers | Dimmers |
& Snow | & Chaser | ||
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| Auto shut off | Check fan thermal switch reset | 9 |
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| Beam is very dim or | Clean optical system or replace lamp | 9 |
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| not bright | Check 220/110v switch for proper setting |
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| Breaker/Fuse keeps | Check total load placed on device |
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| 9 |
| blowing |
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| Chase is too slow | Check users manual for speed adjustment | 9 |
| 9 | 9 |
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| Device has no power | Check for power on Mains. | 9 |
| 9 | 9 |
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| Check device’s fuse. (internal and/or external) |
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| Fixture is not | Check DMX Dip switch settings for correct addressing | 9 |
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| responding | Check DMX cables |
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| Check polarity switch settings |
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| Fixture is on but | Make sure you have the correct audio mode on the |
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| there is no | control switches. If audio provided via ¼” jack, make | 9 |
| 9 | 9 |
| movement to the | sure a live audio signal exists |
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| audio | Adjust sound sensitivity knob |
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| Lamps cuts off | Possible bad lamp or fixture is overheating. | 9 |
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| sporadically | Lamp may be at end of its life. |
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| Light will not come | Some discharge lamps require a cooling off period | 9 |
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| on after power failure | before the electronics in the fixture can kick start it |
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| again, wait 5 to 10 minutes before powering up |
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| Loss of signal | Use only DMX cables |
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| Install terminator | 9 | 9 | 9 | 9 |
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| Note: Keep DMX cables separated from power cables | ||||
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| or black lights. |
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| Moves slow | Check 220/110v switch for proper setting | 9 |
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| No flash | 9 |
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| No laser output | Bounce mirror motor may have shifted during | 9 |
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| shipping, readjust |
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| No light output | Check slip ring & brushes for contact | 9 |
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| Install bulb |
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| Call service technician |
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| Relay will not work | Check reset switch |
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| 9 |
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| Check cable connections |
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| Remote does not | Make sure connector is firmly connected to device | 9 | 9 |
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| work |
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| Stand alone mode | All Chauvet lighting fixtures featuring |
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| functions do not require additional settings, simply | 9 |
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| power the fixture and it will automatically enter into |
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| this mode |
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If you still have a problem after trying the above solutions, please contact CHAUVET Technical Support at the location on the next page.
Vue™ III User Manual | 15 |