Cisco Systems 78-16356-01 Is the power strip receiving power? Yes. Go to step No. Go to step

Chapter 4 Troubleshooting the GSS Hardware

Checking Connections

2.If the GSS is connected to a power strip or power distribution unit, turn the power strip off and then on again.

Is the power strip receiving power?

–Yes. Go to step 5.

–No. Go to step 3.

3.Plug the power strip into another electrical outlet. Is the power strip receiving power?

–Yes. The original electrical outlet probably does not function. Use a different electrical outlet.

–No. Go to step 4.

4.Connect a GSS that you know works into the electrical outlet. Does the GSS receive power?

–Yes. The power strip is probably not functioning properly. Use another power strip.

–No. Go to step 5.

5.Reconnect the GSS to the electrical outlet or power strip.

Make sure that all connections fit tightly together. Ensure that the Ethernet and Console cables are correct for use with the GSS (refer to Chapter 1, Introduction).

6.Power up the GSS.

Is the problem resolved?

–Yes. The connections were loose. You have fixed the problem.

–No. Call your service representative. Refer to the Preface.

	Cisco Global Site Selector 4491 Hardware Installation Guide
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