Cisco Systems 78-16356-01 Checking the Basics, Troubleshooting the GSS Hardware, C H A P T E R

C H A P T E R 4

Troubleshooting the GSS Hardware

If your GSS is not working as expected, begin troubleshooting using the procedures in this chapter. This chapter guides you through some initial checks and procedures that can solve basic GSS problems.

This chapter contains the following major sections:

•Checking the Basics

•Checking Connections

Checking the Basics

To solve some basic GSS problems, follow these steps:

1.Was an alert message issued by the GSS software?

–Yes. Check the component named in the alert message.

–No. Go to step 2.

	Cisco Global Site Selector 4491 Hardware Installation Guide
78-16356-01		4-1