Desa FLAME-MAX Vintage, FLAME-MAX Golden installation manual Troubleshooting

Page 25

TROUBLESHOOTING

25

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

 

spark at ODS/pilot

 

tor cable

 

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

 

base panel.

 

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

 

6.

Ignitor electrode positioned wrong

6.

Replace pilot assembly

 

 

7.

Ignitor electrode broken

7.

Replace pilot assembly

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

 

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

 

PILOT position

 

position

 

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

 

Repeat igniting operation until air is

 

 

 

 

 

removed

 

 

5.

Depleted gas supply (propane/LP only)

5.

Contact local propane/LP gas company

 

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 24) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

 

knob pressed in 30 seconds

 

 

3.

Safety interlock system has been

3.

Wait one minute for safety interlock sys-

 

 

 

triggered

 

tem to reset. Repeat ignition operation

 

 

4.

Equipment shutoff valve not fully open

4.

Fully open equipment shutoff valve

 

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local natural or propane/LP

 

 

 

which allows thermocouple to cool,

 

gas company

 

 

 

causing pilot flame to go out. This prob-

 

 

 

 

 

lem could be caused by one or both of

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

the following:

 

Maintenance, page 24) or replace ODS/

 

 

 

A) Low gas pressure

 

pilot assembly

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

 

6.

Thermocouple connection loose at con-

6.

Hand tighten until snug, then tighten

 

 

 

trol valve

 

1/4 turn more

 

 

7.

Thermocouple damaged

7.

Replace pilot assembly

 

 

8.

Control valve damaged

8.

Replace control valve

For more

visit www.

.com

110399-01A

Image 25
Contents What to do if YOU Smell GAS Unvented VENT-FREE GAS LOG HeaterSafety Information Table of ContentsSafety Information Product Identification Optional Remote Control AccessoriesLocal Codes UnpackingAIR for Combustion and Ventilation Product FeaturesDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationVentilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors See options 1 and 2, . You can also remove door intoCheck GAS Type InstallationLOG Sizing Requirements Measured at 14 depthMinimum Noncombustible Material Clearances If Not Using MantelFloor Clearances Mantel ClearancesDetermining Minimum Mantel Clearance Installing Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Area of Various StandardOnly. Follow all directions provided with accessory Trol accessories, do so at this time Remote-Ready ModelsDrill holes at marked locations using 3/16 drill bit Attach base assembly to fireplace floor using two masonryExternal Regulator With Vent Pointing Down Connecting to GAS SupplyChecking GAS Connections Pressure Testing gas Supply Piping systemClose equipment shutoff valve see , Pressure Testing Heater Gas Connections Installing LogsVintage Oak Two-Piece Log Set Golden Oak One-Piece Log Set Installing Vintage Oak Two-Piece Log SetGolden Oak Five-Piece Log Set Installing Golden Oak 5-Piece Log Set LogLighting Instructions Operating HeaterTo Turn OFF GAS to Appliance Manual Lighting ProcedureThermostat Control Operation Shutting Off HeaterVariable Control Operation REMOTE-READY Models For Your Safety Read Before LightingFlame Adjustment Knob Thermostat Control Operation Optional Remote OperationGhrc Series Operation Ghrcta Series OperationPilot Flame Pattern Inspecting BurnersBurner Primary AIR Holes Main BurnerCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning and MaintenanceLogs We also recommend that you keep the burner tube and pilotTroubleshooting Clean burner see Cleaning and Mainte Gas odor even when control knob is in OFF ODS/pilot is partially clogged Clean ODS/pilot see CleaningLow line pressure CompanyFor Masonry and FACTORY-BUILT Metal Fireplace Optional Positioning of Thermostat Sensing BulbThermostat-Controlled Models Only Golden Oak Golden Oak 24 Remote-Ready 36 Remote-Ready SpecificationsService Hints Wiring DiagramTechnical Service Replacement PartsAccessories ODS Pilot Natural Gas ODS Pilot Propane/LP Illustrated Parts BreakdownVariable MANUALLY-CONTROLLED FLAME-MAXVINTAGE OAK LOG Models Parts ListVariable MANUALLY-CONTROLLED FLAME-MAXGOLDEN OAK LOG Models Parts Available not Shown QTY From drawing.4 Natural GasParts Available not Shown THERMOSTAT-CONTROLLED FLAME-MAXGOLDEN OAK LOG Models Auxiliary Thermostat Mounting Clip REMOTE-READY FLAME-MAXGOLDEN OAK LOG Models Parts List VYD36PNA and HD36NR Parts List For . .com Owners Registration Form Postage Required 110399-01A Warranty Information

FLAME-MAX Vintage, FLAME-MAX Golden specifications

Desa FLAME-MAX Golden and FLAME-MAX Vintage are two impressive heating solutions designed to elevate the comfort of any living space while enhancing its aesthetic appeal. Both products showcase advanced technologies and features that cater to consumers looking for efficiency, style, and reliability.

The FLAME-MAX Golden model is known for its state-of-the-art combustion technology. This innovative system maximizes heat output while minimizing fuel consumption, making it an eco-friendly choice. The unit operates with an adjustable flame feature, allowing users to control the intensity of the fire, thus optimizing the warmth according to personal preference. The sleek design of the Golden model incorporates a contemporary look with a polished finish, making it a stunning centerpiece in modern homes.

On the other hand, the FLAME-MAX Vintage model exudes a classic charm reminiscent of traditional wood-burning stoves. This model is perfect for those who appreciate a rustic aesthetic without compromising on modern efficiency. Its robust construction and timeless design appeal to homeowners aiming to add character to their spaces. The Vintage model also features advanced insulation technology, ensuring that heat remains contained and energy efficient.

Both models boast user-friendly interfaces, making operation seamless for consumers of all experience levels. They are equipped with remote control capabilities, allowing users to adjust the settings from across the room, enhancing convenience. Additionally, the programmable timer function ensures that heating can be scheduled according to daily routines, further supporting energy conservation.

Safety is also a top priority for Desa, with each model incorporating multiple safety features, such as automatic shut-off mechanisms and overheating protection. This focus on user safety provides peace of mind while enjoying the warmth and ambiance created by these exceptional heating solutions.

In summary, the Desa FLAME-MAX Golden and Vintage models combine elegance with functionality. Their main features, including adjustable flames, advanced combustion technology, user-friendly controls, and safety mechanisms, ensure an optimal heating experience without sacrificing style. Whether one prefers a modern look or a vintage appeal, both models stand out as top choices for efficient home heating solutions.