Desa CCL3018NT, CRL3124N, CRL2718N, CGD3924NT, CGD3018NT, CCL3924N installation manual Maintenance

Page 23

TROUBLESHOOTING

23

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 20) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local natural gas company

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local natural gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 20) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 20) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 20)

 

2.

Gas regulator defective

2.

Replace gas regulator

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

natural gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 20) or replace burner orifice

 

 

 

 

 

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

For morevisit www..com

107123-01E

Page 22 Page 24
Image 23
Page 22 Page 24
Contents What to do if YOU Smell GAS OWNER’S Operation Installation ManualUnvented VENT-FREE Natural GAS LOG Heaters Biltmore Split OAK, Seasonal OAK, Smoky Mountain OAK LogsSafety Information Table of ContentsProduct Identification AIR for Combustion and Ventilation Product FeaturesUnpacking Local CodesDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationConfined and Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Minimum Firebox Size Log Front Rear Height Depth Width InstallationInstallation Check GAS TypeMinimum Noncombustible Material Clearances If Not Using MantelDetermining Minimum Mantel Clearance Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Floor ClearancesArea of Various Standard Round Flues Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Installation Items NeededAttaching Flexible Gas Hose to Heater Gas Regulator Connecting to GAS SupplyChecking GAS Connections Pressure Testing Gas Supply Piping systemDual Burner Smoky Mountain Oak Models Installing LogsPressure Testing Heater Gas Connections Dual Burner Biltmore Split Oak Models Dual Burner Premium Aged Split Oak ModelsInstalling Rear Log Single Burner Seasonal Oak Models Installing Crossover LogLighting Instructions For Your Safety Read Before LightingOperating Heater Shutting Off Heater Manual Lighting ProcedureVariable Control Operation To Turn OFF GAS to ApplianceIgnitor Button Inspecting Burners Cleaning and MaintenanceModel SpecificationsLogs Model ModelsObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement at top TopFor Masonry and Factory-built Metal Fireplace Optional Positioning of Thermostat Sensing BulbBreakdown Illustrated PartsDescription QTY Parts ListCGD3018NT CGD3924NT CGD3930NT Illustrated Parts BreakdownCGD3018NT CGD3924NT CGD3930NT Thermostatically-Controlled Biltmore Split Oak Model CCL3018NTCCL3018NT CCL3924NT, CCL3930NTA CCL3924NT CCL3930NTA Variable Manually-Controlled Seasonal Oak Models CRL2718N CRL3124N Variable Manually-Controlled Mountain Oak ModelsAccessories Replacement PartsService Hints Technical ServiceOwners Registration Form Postage Required Parts Central Warranty Information
Top Page Image Contents