Desa CGD3018NT, CRL3124N, CRL2718N, CCL3018NT, CGD3924NT, CCL3924N Warranty Information

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WARRANTY INFORMATION

KEEP THIS WARRANTY

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.

LIMITED WARRANTY

COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS

DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For information about this warranty write:

TM

2701 Industrial Drive

P.O. Box 90004

Bowling Green, KY 42102-9004

www.desatech.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

107123 01

 

 

 

107123-01

 

NOT A UPC

 

 

 

 

 

Rev. E

 

06/02

For..com

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Contents OWNER’S Operation Installation Manual Unvented VENT-FREE Natural GAS LOG HeatersBiltmore Split OAK, Seasonal OAK, Smoky Mountain OAK Logs What to do if YOU Smell GASTable of Contents Safety InformationProduct Identification Product Features UnpackingLocal Codes AIR for Combustion and VentilationConfined and Unconfined Space Determining FRESH-AIR Flow for Heater LocationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Installation InstallationCheck GAS Type Minimum Firebox Size Log Front Rear Height Depth WidthIf Not Using Mantel Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearance When Using a Hood Mantel ClearancesFloor Clearances Determining Minimum Mantel ClearanceInstalling Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyInstallation Items Needed Area of Various Standard Round FluesConnecting to GAS Supply Attaching Flexible Gas Hose to Heater Gas RegulatorPressure Testing Gas Supply Piping system Checking GAS ConnectionsPressure Testing Heater Gas Connections Installing LogsDual Burner Smoky Mountain Oak Models Dual Burner Premium Aged Split Oak Models Dual Burner Biltmore Split Oak ModelsInstalling Rear Log Installing Crossover Log Single Burner Seasonal Oak ModelsOperating Heater For Your Safety Read Before LightingLighting Instructions Manual Lighting Procedure Variable Control OperationTo Turn OFF GAS to Appliance Shutting Off HeaterIgnitor Button Cleaning and Maintenance Inspecting BurnersSpecifications LogsModel Models ModelTroubleshooting Observed Problem Possible Cause RemedyMaintenance, Top Gas leak. See Warning statement at topOptional Positioning of Thermostat Sensing Bulb For Masonry and Factory-built Metal FireplaceIllustrated Parts BreakdownParts List Description QTYIllustrated Parts Breakdown CGD3018NT CGD3924NT CGD3930NTCGD3018NT CGD3924NT CGD3930NT CCL3018NT Thermostatically-Controlled Biltmore Split Oak ModelCCL3018NT CCL3924NT, CCL3930NTA CCL3924NT CCL3930NTA Variable Manually-Controlled Seasonal Oak Models Variable Manually-Controlled Mountain Oak Models CRL2718N CRL3124NReplacement Parts Service HintsTechnical Service AccessoriesOwners Registration Form Postage Required Parts Central Warranty Information