Desa CRL2718N, CRL3124N, CCL3018N Replacement Parts, Service Hints, Technical Service, Accessories

Page 36

REPLACEMENT PARTS

36 SERVICE HINTS TECHNICAL SERVICE SPECIFICATIONS ACCESSORIES

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 39) or call DESA International’s Technical Service Department at 1-866-672-6040 for referral information.

When calling DESA International, have ready

•your name

•your address

•model and serial numbers of your heater

•how heater was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER

WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 39) or call DESA International at 1-866-672-6040 for referral information.

When calling DESA International, have ready

•model number of your heater

•the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

You may feel your gas pressure is too low. If so, contact your local natural gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA International’s Technical Service web site at www.desatech.com.

ACCESSORIES

Purchase these fireplace accessories from your local dealer. If they can not supply these accessories, call DESA International’s Sales Department at 1-866-672-6040 for referral information. You can also write to the address listed on the back page of this manual.

EQUIPMENT SHUTOFF VALVE - GA5010

For all models. Equipment shutoff valve with 1/8" NPT tap. Fits 1/2" NPT pipe.

FIREPLACE HOOD

Black - GA6050

Brass - GA6052

Antique Brass - GA6053

For all models. Helps deflect heat away from mantel or wall above fireplace.

INFORMATION VIDEO - 108917-01

For all models. A care and maintenance video is available by calling 1-866-672-6040.

DAMPER CLAMP - GA6080 (Not Shown)

Permanently opens chimney flue damper for vented operation. For use only with non-thermostat accessories.

LAVA ROCK - GA6060 (Not Shown)

For all models. Order when additional rock is desired. (2 lb. bag)

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107123-01E

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Contents OWNER’S Operation Installation Manual Unvented VENT-FREE Natural GAS LOG HeatersBiltmore Split OAK, Seasonal OAK, Smoky Mountain OAK Logs What to do if YOU Smell GASTable of Contents Safety InformationProduct Identification Product Features UnpackingLocal Codes AIR for Combustion and VentilationDetermining FRESH-AIR Flow for Heater Location Confined and Unconfined SpaceDetermining if You Have a Confined or Unconfined Space Ventilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Installation InstallationCheck GAS Type Minimum Firebox Size Log Front Rear Height Depth WidthIf Not Using Mantel Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearance When Using a Hood Mantel ClearancesFloor Clearances Determining Minimum Mantel ClearanceInstalling Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyInstallation Items Needed Area of Various Standard Round FluesConnecting to GAS Supply Attaching Flexible Gas Hose to Heater Gas RegulatorPressure Testing Gas Supply Piping system Checking GAS ConnectionsInstalling Logs Pressure Testing Heater Gas ConnectionsDual Burner Smoky Mountain Oak Models Dual Burner Premium Aged Split Oak Models Dual Burner Biltmore Split Oak ModelsInstalling Rear Log Installing Crossover Log Single Burner Seasonal Oak ModelsFor Your Safety Read Before Lighting Operating HeaterLighting Instructions Manual Lighting Procedure Variable Control OperationTo Turn OFF GAS to Appliance Shutting Off HeaterIgnitor Button Cleaning and Maintenance Inspecting BurnersSpecifications LogsModel Models ModelTroubleshooting Observed Problem Possible Cause RemedyMaintenance, Top Gas leak. See Warning statement at topOptional Positioning of Thermostat Sensing Bulb For Masonry and Factory-built Metal FireplaceIllustrated Parts BreakdownParts List Description QTYIllustrated Parts Breakdown CGD3018NT CGD3924NT CGD3930NTCGD3018NT CGD3924NT CGD3930NT CCL3018NT Thermostatically-Controlled Biltmore Split Oak ModelCCL3018NT CCL3924NT, CCL3930NTA CCL3924NT CCL3930NTA Variable Manually-Controlled Seasonal Oak Models Variable Manually-Controlled Mountain Oak Models CRL2718N CRL3124NReplacement Parts Service HintsTechnical Service AccessoriesOwners Registration Form Postage Required Parts Central Warranty Information
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