Desa CGD3924PT/NT, CRL2718P/N, CRL3124P/N Continued, Observed Problem, Possible Cause, Remedy

Page 27

Burner does light after ODS/

TROUBLESHOOTING

Continued

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Burner does light after ODS/	1.	Burner orifice clogged	1.	Clean burner (see Cleaning and
pilot is lit				Maintenance, pages 24 and 25)
				or replace burner orifice
	2.	Inlet gas pressure is too low	2.	Contact local propane/LP or
				natural gas company

Delayed ignition of burner	1.	Manifold pressure is too low	1.	Contact local propane/LP or
				natural gas company
	2.	Burner orifice clogged	2.	Clean burner (see Cleaning and
				Maintenance, pages 24 and 25)
				or replace burner orifice

Burner backfiring during	1.	Burner orifice is clogged or	1.	Clean burner (see Cleaning and
combustion		damaged		Maintenance, pages 24 and 25)
				or replace burner orifice
	2.	Damaged burner	2.	Replace damaged burner
	3.	Gas regulator defective	3.	Replace gas regulator

Slight smoke or odor during ini-	1.	Not enough air	1.	Check burner for dirt and debris.
tial operation				If found, clean burner (see
				Cleaning and Maintenance,
				pages 24 and 25)
	2.	Gas regulator defective	2.	Replace gas regulator
	3.	Residues from manufacturing	3.	Problem will stop after a few
		processes and logs curing		hours of operation

Moisture/condensation noticed	1.	Not enough combustion/ven-	1.	Refer to Air for Combustion
on windows		tilation air		and Ventilation requirements
				(page 5)

Heater produces a whistling 1. Turning control knob to HI or

noise when burner is lit	position 5 when burner is cold
2.	Air in gas line
3.	Air passageways on heater
	blocked
4.	Dirty or partially clogged
	burner orifice

1.Turn control knob to LO or posi- tion 1 and let warm up for a minute

2.Operate burner until air is re- moved from line. Have gas line checked by local propane/ LP or natural gas company

3.Observe minimum installa- tion clearances (see pages 9 through 12)

4.Clean burner (see Cleaning and Maintenance, pages 24 and 25) or replace burner orifice

White powder residue forming within burner box or on adja- cent walls or furniture

1.When heated, vapors from fur- niture polish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

Heater produces a clicking/tick- ing noise just after burner is lit or shut off

1.Metal expanding while heating or contracting while cooling

1.This is common with most heat- ers. If noise is excessive, con- tact qualified service person

111160-01C

www.desatech.com

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Image 27

Contents —WHAT TO DO IF YOU SMELL GAS TABLE OF CONTENTS SAFETY INFORMATION SAFETY INFORMATION PRODUCT IDENTIFICATIONContinued UNPACKING PRODUCT FEATURESSAFETY PILOT LOCAL CODESDETERMINING FRESH-AIRFLOW FOR HEATER LOCATION ContinuedFigure 3 - Ventilation Air from Inside Building 5.3or applicable local codesContinued VENTILATION AIRINSTALLATION MINIMUM FIREPLACE CLEARANCE ContinuedFigure 6 - Heat Resistant Material Slate Without Using HoodContinued MANTEL CLEARANCESFigure 10 - Minimum Fireplace When Using HoodContinued FLOOR CLEARANCESINSTALLING HEATER BASE ASSEMBLY CONNECTING TO GAS SUPPLY Figure 13 - Attaching Base Assembly toFireplace Floor - Dual Burner Model CHECKING GAS CONNECTIONS Propane/LP Gas Models ContinuedFigure 17 - Equipment Shutoff Valve Figure 18 - Checking Gas JointsINSTALLING LOGS damage or personal injuryContinued Figure 24 - Installing Front Log #1 Figure 25 - Installing Middle Log #2Figure 26 - Installing Rear Log #3 Figure 27 - Installing Crossover Log #4Holes Figure 29 - Installing Crossover Log #5Figure 31 - Installing Crossover Log #7 ContinuedFigure 33 - Installing Front Log Back Log Post Base Assembly PostFigure 32 - Installing Back Log AssemblyLIGHTING INSTRUCTIONS MANUALLY-CONTROLLED MODELS FOR YOUR SAFETYOPERATING HEATER READ BEFORE LIGHTINGShutting Off Heater MANUAL LIGHTING PROCEDUREVARIABLE CONTROL OPERATION TO TURN OFF GAS TO APPLIANCELIGHTING INSTRUCTIONS THERMOSTAT-CONTROLLED MODELS FOR YOUR SAFETY1.STOP! Read the safety information, col- umn READ BEFORE LIGHTINGTHERMOSTAT CONTROL OPERATION MANUAL LIGHTING PROCEDUREContinued TO TURN OFF GAS TO APPLIANCEBURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE PILOT FLAME PATTERNBURNER PRIMARY AIR HOLES MAIN BURNERFigure 41 - Injector Holder On Outlet Burner Tube ContinuedLOGS MAIN BURNERREMEDY TROUBLESHOOTINGOBSERVED PROBLEM POSSIBLE CAUSEREMEDY OBSERVED PROBLEMContinued POSSIBLE CAUSEWARNING: If you smell gas •Shut off gas supply Figure 45 - Removing Thermostat Sensing Bulb Assembly and Thermostat Sensing BulbFOR MASONRY AND FACTORY- BUILT METAL FIREPLACE Figure 44 - Adhesive-backedMounting ClipOPTIONAL POSITIONING OF THERMOSTAT SENSING BULB REPLACEMENT PARTSPARTS UNDER WARRANTY PARTS NOT UNDER WARRANTYSINGLE BURNER SEASONAL OAK MODELS SPECIFICATIONSDUAL BURNER SMOKY MOUNTAIN OAK MODELS DUAL BURNER BILTMORE SPLIT OAK MODELSILLUSTRATED PARTS BREAKDOWN PARTS LIST 19 17 21 4 3 2019 11 13 9 6 21 21 5 1 2 10 7 14 8 15 21103008-02 111160-01C 22 1420 24 21 13 15 11 8 23 233 12 6 9 16 10 17 23 18 21 23111340-03 7 12 6 25 16 10 17 23 18 111160-01CPeg positions vary according to model 2 5 22 1420 24 21 13 15 11 8 23 23 9111340-02 111160-01C VARIABLE MANUALLY-CONTROLLEDSEASONAL OAK MODELS Washer Equipment Co PARTS CENTRALPortable Heater Parts Master Parts DistDAMPER CLAMP - GA6080 Not Shown EQUIPMENT SHUTOFF VALVE - GA5010INFORMATION VIDEO - FIREPLACE HOODSerial No. _________________________ KEEP THIS WARRANTYLIMITED WARRANTY Model ____________________________