Desa CCL3930NR, CCL3924NR Unvented Natural GAS LOG Heater Troubleshooting, Maintenance

Page 20

UNVENTED NATURAL GAS LOG HEATER

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 18) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local natural gas company

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

4.

Thermopile leads disconnected or im-

4.

Reconnect leads (see Wiring Diagram,

 

 

properly connected

 

page 27)

 

5.

Burners will not come on in remote

5.

Replace battery in transmitter and receiver

 

 

position

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local natural gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 18) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 18) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 18)

 

2.

Gas regulator defective

2.

Replace gas control

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

natural gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 18) or replace burner orifice

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors form furniture pol- ish, wax, carpet cleaners, etc. turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners or similar products

Remote does not function

1. Battery is not installed. Battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

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For more information, visit www.desatech.com

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Contents Remote Ready What to do if YOU Smell GASUnvented Natural GAS LOG Heater Safety Information Safety Information Product FeaturesLocal Codes UnpackingUnvented Natural GAS LOG Heater Remote Control Accessories AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Installation Check GAS TypeLOG Sizing Requirements Minimum Fireplace Clearance to Combustible MaterialsUnvented Natural GAS LOG Heater Installation Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearances When Using a Hood Mantel ClearancesFloor Clearances Determining Minimum Mantel ClearancesInstallation Items Needed Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Connecting to GAS Supply Attaching Flexible Gas Hose to HeaterInstalling Remote Receiver Unit Pressure Testing gas Supply Piping systemPressure Testing Heater Gas Connections Checking GAS ConnectionsInstalling 9-Volt Battery in Receiver Installing Wireless Remote Control AccessoryInstalling Logs CGD3924NRA Installing Logs CCL3924NR and CCL3930NR Installing Crossover Log #4Lighting Instructions For Your Safety Read Before LightingOperating Heater Manual Lighting Procedure Unvented Natural GAS LOG Heater OperatingTo Turn OFF GAS To Appliance Optional Remote OperationInspecting Burners Pilot Flame PatternMain Burner Cghrcta Series OperationUnvented Natural GAS LOG Heater Cleaning and Maintenance Service HintsTechnical Service Cleaning Burner Injector Holder and Pilot AIR Inlet HoleTroubleshooting Observed Problem Possible Cause RemedyUnvented Natural GAS LOG Heater Troubleshooting Maintenance,Gas leak. See Warning statement at Unvented Natural GAS LOG Heater Illustrated Parts Breakdown CGD3924NRAParts List KEY Part Number Description QTYCCL3924NR CCL3930NR KEY CCL3924NR CCL3930NR Part Number Description QTY Parts Under Warranty Parts not Under WarrantyWiring Diagram AccessoriesSpecifications Warranty Information

CCL3924NR, CCL3930NR specifications

The Desa CCL3930NR and CCL3924NR are advanced heating solutions known for their efficiency and innovative features. These models stand out in the market due to their commitment to both performance and user convenience.

One of the defining characteristics of both models is their energy efficiency. They utilize cutting-edge technology that optimizes fuel consumption while delivering robust heating output. The CCL3930NR, in particular, is designed for larger spaces, providing up to 30,000 BTUs, making it an excellent choice for garages, workshops, or any sizable area requiring reliable warmth. On the other hand, the CCL3924NR is geared toward medium-sized spaces, offering a maximum of 24,000 BTUs, making it suitable for residential settings or smaller commercial environments.

Both units feature a user-friendly thermostat that enables easy temperature control, contributing to user comfort and convenience. This digital thermostat allows for precise temperature settings, ensuring the environment remains consistent and cozy. The programmable features also provide flexibility, allowing users to set schedules according to their needs.

Another significant aspect of these models is their safety technologies. Equipped with robust safety mechanisms, both the CCL3930NR and the CCL3924NR automatically shut off in case of overheating or if the flame goes out unexpectedly. This ensures peace of mind for users, especially in settings where safety is paramount.

The construction of these heaters reflects durability and intention. They are built with high-quality materials designed to withstand the test of time, ensuring longevity and consistent performance. The sleek design also offers aesthetic appeal, allowing them to fit seamlessly into various environments.

In terms of fuel types, both models are versatile, accommodating a variety of fuels such as propane and kerosene, making them adaptable to different user preferences and availability of fuel sources. This flexibility is further enhanced by the portability of the units, enabling easy relocation as spaces or heating needs change.

In conclusion, the Desa CCL3930NR and CCL3924NR represent cutting-edge heating solutions that combine efficiency, safety, and user-friendly features. Whether for personal or professional use, these models offer an effective way to ensure comfort in various environments.
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