Desa VGL18PRA, VGL24NRA, VGL24PRA, VGL30NRA installation manual Moisture/condensation noticed

Page 26

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Moisture/condensation noticed

1.

Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

(page 5)

 

 

 

 

 

Heater produces a whistling noise

1.

Turning control knob to HI

1.

Turn control knob to LO

when burner is lit

 

position when burner is cold

 

position and let warm up for

 

 

 

 

a minute

 

2.

Air in gas line

2.

Operate burner until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local natural

 

 

 

 

or propane/LP gas company

 

3.

Air passageways on heater

3.

Observe minimum installa-

 

 

blocked

 

tion clearances (see pages 9

 

4.

Dirty or partially clogged

 

through 12)

 

4.

Clean burner (see Cleaning

 

 

burner orifice

 

and Maintenance, page 23) or

 

 

 

 

replace burner orifice

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when using

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, carpet

walls or furniture

 

cleaners, etc. may turn into

 

cleaners or similar products

 

 

white powder residue

 

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed.

1.

Replace 9-volt batteries in

 

 

Battery power is low

 

receiver and hand-held remote

 

 

 

 

control

26

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Contents What to do if YOU Smell GAS Table of Contents Safety Information Safety Information Product Identification Product FeaturesRemote Control Accessories Local CodesDetermining FRESH-AIR Flow for Fireplace Location AIR for Combustion VentilationProviding Adequate Ventilation Unusually Tight ConstructionVentilation Air From Inside Building AIR for Combustion VentilatioinVentilation AIR Installation Ventilation Air From OutdoorsMinimum Firebox Size Check GAS TypeLog Size Side Wall Ceiling LogMinimum Noncombustible Material Clearances Determining Minimum Mantel Clearances When Using a HoodMantel Clearances Minimum Mantel Clearances Without Using Hood Installing Damper Clamp Accessory for Vented Operation Floor ClearancesInstalling Heater Base Assembly Installation Items NeededConnecting to GAS Supply External Regulator With Vent Pointing DownTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Checking GAS ConnectionsTest Pressures In Excess Of 1/2 Psig 3.5 kPa Installing Optional Remote Accessories Equipment Shutoff ValveConnecting Wires Installing Logs Log #1Lighting Instructions For Your Safety Read Before LightingOperating Heater Manual Lighting Procedure To Turn OFF GAS To ApplianceGhrctb Optional HAND-HELD Remote OperationThermostat Series Model ON/OFF Series Model GhrcbPilot Flame Pattern Auto Shutoff FeatureInspecting Burners Main Burner Logs Cleaning Maintenance Burner Injector Holder and Pilot AIR Inlet Hole Troubleshooting Observed Problem Possible Cause RemedySee Cleaning and Mainte Moisture/condensation noticed Gas leak. See Warning Statement aboveService Hints Wiring DiagramReplacement Parts Technical ServiceInformation Video Cleaning KIT CCKReceiver and HAND-HELD Remote Control KIT Ghrcb Series Equipment Shutoff Valve GA5010Illustrated Parts Breakdown Parts List Limited Warranty VENT-FREE GAS LOG Heaters Warranty InformationKeep this Warranty