Quadra-Fire QUADRA-FIRE CONTOUR warranty Troubleshooting

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Contour Pellet Stove

TROUBLESHOOTING

CAUTION: UNPLUG STOVE BEFORE SERVICING

1.PLUG IN STOVE, NO RESPONSE

a.Check the power supply for 120 volts AC.

b.Check the fuse in the junction box (7 amp, 120 volt fuse AGC-7).

c.Check snap disc #3 (unplug stove before checking). Push reset on snap disc #3.

d.Control box (consult your dealer).

2.CALL LIGHT ON, NO FIRE, NO FUEL IN FIREPOT

a.Check the hopper for fuel, sawdust or bridging of pellets in the bottom of the hopper. If the hopper is low on fuel, vacuum can be lost through the hopper.

NOTE: Sometimes there might still be fuel in the hopper. If so, continue to check the areas below.

b.Make sure that the exhaust blower is operating.

c.Check the venting system for obstructions that might cause restrictions, which would cause the vacuum safety switch to shut off the auger.

d.Check the heat exchanger system for high ash content. If buildup is present, clean the heat exchanger system.

e.Push the reset button and try, to light the stove again.

3.CALL LIGHT ON, NO FIRE, PARTIALLY- BURNED FUEL IN THE FIREPOT

a.Clean the firepot.

b.Check the hopper for fuel or bridging problems, as the firepot may not have received enough fuel to start.

c.Inspect the thermocouple and cover for the following:

1.The cover needs to be making contact with the end of the thermocouple.

2.The thermocouple and the cover should extend approximately 1” (25mm) into the firepot (for accurate temperature reading).

3.Push the reset button. When the thermocouple reaches 200°F (93°C) the GREEN LIGHT will come on, and at 600°F (316°C) the RED LIGHT will come on.

NOTE: If the lights fail to come on after the fire starts, the thermocouple may be faulty.

d.If the thermocouple appears good, the control box may be the problem (consult your dealer).

4.CALL LIGHT ON, NO FIRE, UNBURNED PELLETS IN FIREPOT

a.Clean the firepot.

b.Push the reset button.

c.Check the igniter to see that it comes on (see a glow in the firepot). If it does not turn on, check the following:

1.Check the connections under the firepot. (Ceramic wire nuts must be used to withstand the heat produced by the firepot.)

2.Make sure that the igniter is property installed in the igniter bracket.

5.SLOW OR SMOKY START-UP

a.Clean the firepot.

b.Check the combustion blower (make sure that it is starting when the thermostat calls for heat).

c.Visually check the cleanliness of the firebox, the heat exchangers and the venting system.

d.The feed rate may be too high. If necessary, adjust with the fuel adjustment rod located in the hopper.

6.STOVE RUNS FOR 10 MINUTES, THEN STOPS FEEDING FUEL

a. Inspect the thermocouple and the cover.

1.The cover needs to make contact with the end of the thermocouple.

2.The thermocouple and the cover should extend approximately 1” (25mm) into the firepot.

3.Push the reset button. The thermocouple test lights located on the control box will automatically turn on; when the thermocouple reaches 200°F (93°C) the GREEN LIGHT comes on, and at 600°F

October 10, 2001

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250-5583

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Contents INSTALLATION, OPERATION, and Maintenance Instructions Important Safety NotesContour Pellet Stove Table of Contents Safety Label Label Location Behind Left Side Curtain on Outside of HopperDimensions Listings and SpecificationsClearances to Combustibles Venting Graph Chimney and Exhaust ConnectionVent Termination Requirements Venting Pipe TableVenting Systems AlcoveThrough the Wall Through the Wall & Vertical Venting SYSTEMS, ContdVertical MasonryTOP Vent Flue Adapter Installation Feed AdjustmentFuel Adjustment Rod Wing Nut LOG SET Placement Instructions Piece LOG SET InstallationOptional Firepot Twig Installation Operating Instructions Mobile Home InstallationThermostat Installation Fuel Size and Material Wood PelletsHeat Output Controls Operating InstructionsStart Your First Fire General Operation InformationCleaning and Maintenance FirepotFirebox ASH Removal Blowers Cleaning and Maintenance ContdReading the Fire and Adjustment Procedures Soot and FLY ASH Formation and Need for RemovalPower Supply Component InformationComponent INFORMATION, Contd ThermocoupleComponent Information Contd IgniterTroubleshooting Troubleshooting Contd Wiring Harness Large FIRE, ASH Buildup and Dirty GlassUnit BURNING, no Call Light Hose Clamp Collar Assembly See FigFlex Hose Trim Ring Installation Instructions 811-0820Trim Ring INSTRUCTIONS, Contd Place. See FigExhaust Blower Replacement Instructions 812-4400 Blower Remove Wires from Lower Rear ScreenTOP Baffle Removal Instructions See FigureAccessories Service PartsLifetime Warranty Division of Hearth Technologies Inc

QUADRA-FIRE CONTOUR specifications

The Quadra-Fire Contour is a remarkable addition to the realm of contemporary heating solutions, marrying elegant design with cutting-edge technology to deliver an efficient and user-friendly experience. Designed for versatility, the Contour is a superb choice for homeowners seeking efficient heating options that also enhance the beauty of their living spaces.

One of the standout features of the Quadra-Fire Contour is its impressive heating capacity. It can deliver up to 2,000 square feet of warmth, making it ideal for both smaller and larger areas. This flexibility allows homeowners to reduce their reliance on traditional heating systems, potentially lowering energy costs during colder months.

The Contour is equipped with Quadra-Fire’s renowned Advanced Combustion Technology, which optimizes fuel efficiency and reduces emissions. This technology ensures a clean burn while extracting maximum heat from the fuel, allowing users to enjoy extended burn times with minimal refueling. With its ability to operate with different fuel options, including wood and pellets, the Contour caters to various preferences and needs.

A key characteristic of the Contour is its stylish aesthetic. With a sleek and modern appearance, this stove seamlessly fits into any decor. The large viewing window provides an inviting view of the flames, adding a cozy ambiance to any setting. This not only enhances the atmosphere but also provides a functional heating source without compromising on style.

Featuring a user-friendly control system, the Quadra-Fire Contour allows for easy operation. The intuitive controls enable users to adjust the heat output and air control settings with ease. This ensures a customizable experience, as one can easily modify the stove's performance to suit their specific heating requirements.

In terms of installation, the Contour offers flexible venting options, allowing for both direct venting and conventional chimney setups. This versatility ensures that homeowners can easily integrate the stove into their existing infrastructure without significant modifications.

In conclusion, the Quadra-Fire Contour stands out as a leading choice for efficient and stylish home heating. Its advanced technology, impressive heating capabilities, and aesthetic appeal make it a valuable addition to any home. Whether you're looking to enhance your living space or invest in an efficient heating solution, the Contour provides an answer that combines form and function seamlessly.