DEAR CUSTOMER!
“Samsung Electronics Co., Ltd.”, holding company of the Samsung Electronics group, manufacturing the Samsung products (further named as «Manufacturer»), having its address at: 129,
№000905), greatly appreciates your choice. We have applied best efforts so that this product would satisfy your needs and its quality would comply with the world’s best standards.
Samsung Electronics Co., Ltd. sets forth subject to compliance with the instructions for use for its products term of service life: home appliances – 7 years, TV sets, monitors, kitchen hoods,
After expiration of product service life Manufacturer recommends to apply to a Samsung Authorized Service Center (ASC) to perform maintenance works and get advice on product safe operation.
You can get Samsung Authorized Service Center (ASC) addresses and telephone numbers from the Unified Customer Support Service or from www.samsung.com. Please refer to applicable country (hereinafter Country) section to find Unified Customer Support Service phone number.
We strongly recommend addressing ASCs should you have any problems with the operability and use of your device.
All the products are specially designated by Samsung Electronics Co., Ltd. for supply to Country and have been designed with regard to the particular service environment typical of this country. To make sure, please check the device and its packing for the official compliance marks.
In order to avoid misunderstanding we urge you to read carefully the User’s Manual, terms of warranty, to check whether the warranty card is filled out correctly. Warranty card is valid if following entries are made correctly and clearly: model, serial number of the device, date of sale, readable seals of the seller and the customer’s signature. Device model and serial number shall match those specified in the warranty card.
Should these conditions be violated or should the warranty card details be altered, erased or rewritten, the warranty card is recognized void.
Should this be the case, we recommend addressing your retailer in order to have new warranty card issued in compliance with the requirements above or providing sales receipts or slips confirming the fact and date of sale. If date of sale cannot be established, as per the consumer protection laws of the country of purchase warranty term is measured from the date of manufacture.
With this warranty card Samsung Electronics Co., Ltd. confirms acceptance of obligations to satisfy the customer’s requirements set forth by the effective consumer protection laws, should any defects be identified in the product due to the Manufacturer’s fault. Samsung Electronics Co., Ltd. reserves the right to reject claims by its customers and to deny free service should the terms below be violated. Warranty and free service obligations of the Manufacturer are executed according to the legislation of the Country, where warranty and/or free service provided.
Samsung Electronics Co., Ltd. sets forth for its products warranty period, measured from the date of sale, and period of free service, measured after warranty period expiry, enlisted in the table on pages
Terms of Warranty and Free Service:
1.The Manufacturer’s warranty and free service obligations cover exclusively models designated by Samsung Electronics Co., Ltd. for export and sales within territory of the Russian Federation, purchased in Russian Federation and certified for compliance with the state standards of Russian Federation.
2.Free service is extra obligation by the Manufacturer to eliminate defects of product due to the Manufacturer’s fault free of charge for the purchaser (consumer). Free service for air conditioners is provided if the air conditioners was installed by a Samsung authorized installation organization.
3.Replacement of faulty parts (units, assemblies) of the product within the warranty or free service term results neither in new warranty term being established, nor in new free service term for the whole product or replaced parts. The Manufacturer is continuously improving usability of the product software and provides opportunities for the software update by consumers for a number of products, using programs/applications available to the user at the company´s official website, as well as automatic software update subject to user’s consent. The Manufacturer is not responsible for saving of the product software version installed at the time of purchase or modified during the life without assistant on the part of the Manufacturer. The Manufacturer always recommends using a current version of the product software.
4.Warranty period for accessories, which belong to the product’s delivery package, is the same as for the main product, except the following:
a) batteries, lamps for projectors, illumination lamps, except the products where the procedure of illumination lamps replacing is described in user’s manual;
b) connection cables (if they are not part of the charger), headphones, various data storage devices (disks with software and drivers, memory cards);
c) cases, bags, belts, strings for carrying, installation devices, tools, documents accompanying the product;
d) software and drivers supplied with the product on various data storage devices (including, but not limited to, software factory installed on the product’s hard disks) as well as software
Additionally for:
e) refrigerators: odour absorbers, air purifiers biodesodorators), filters, shelves, boxes, fixtures and food containers;
f) ovens and microwave ovens : wire rack, spit wire rack, roast wire rack, baking tray, ceramic tray, convection tray, broiler tray, water bowl, steamer, steamer tray, steamer plate, tray cooking glass, roller guide; gas cook top: burner lid, flame spreader, grate;
g) vacuum cleaners: hoses, pipes, brushes, heads, dust collecting bags, filters;
h) washing machines: filters, hoses for water supply;
i) conditioners and hoods: filters;
j) printers: in case of ending of the original toner (ink, photo printer ribbon cartridge) in the cartridge (the cartridge is monitored by weight, and (or) by indicators of installed chip).
5.The Manufacturer has no warranty obligations and offers no free service in the following cases:
k) if the product designated for personal (household, family) use has been used for business purposes as well as other purposes beyond its intended use;
l) if the provisions on operation and installation set forth in the User’s Manual and other documents accompanying the product have been violated;
m) if the product has indications of attempted unauthorized repairs;
n) if the defect is due to alteration of the product’s design or layout, connection of external devices unauthorized by the Manufacturer;
o) if the defect is due to an event of
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