Master Lock XR20 manual Common Keypad Displays, Message Meaning Possible Solutions

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Common Keypad Displays

Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct the problem. In most cases, you will need to call a service person to correct the problem.

	Message	Meaning	Possible Solutions
	Invalid Code	The user code you have entered is not recognized by the system.	Check the user code and try again.
	Closing Time	The schedule has expired but the area has not been armed.	Users still on the premises are reminded to arm the system
	Closing Time	The schedule has expired but the area has not been armed.	or extend the schedule to a later time.
			or extend the schedule to a later time.
	Late to Close	The system was not armed at its scheduled closing time.	Users still on the premises are reminded to arm the system
	Late to Close	The system was not armed at its scheduled closing time.	or extend the schedule to a later time.
			or extend the schedule to a later time.
	AC Trouble	The system is not getting proper power.	Call your service person.
	Battery Trouble	Battery is either low or missing.	Call your service person.
	System Trouble or	There is a problem with one or more of the components in the system.	Call your service person.
	Service Required		Call your service person.
	Service Required
			Wait a few moments for the system to finish the task. If
	System Busy	The system is performing another task with a higher priority.	System Busy appears on the display for a long period of
	System Busy		time, the processor could be locked up. Contact the
			time, the processor could be locked up. Contact the
			service department.
	4-Wire Bus Trouble	No supervised device on bus	Call your service person.
	4-Wire Bus Trouble	Low Voltage or an open yellow wire	Call your service person.
		Two devices on same address	Call your service person.
	Transmit Fail	The panel has attempted to communicate with the central station 10	Call your service person.
	Transmit Fail	times and has not succeeded.	Call your service person.
		times and has not succeeded.
	Non-Polled Address	The keypad has been assigned to an invalid address.	Call your service person.

XR20 Appendix

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Contents XR20 Area Systems All/Perimeter and Home/Away SystemsSecurity Command Users Guide Draw a floorplan of your home or business Decide where to meetDevelop escape routes Practice your escape plansAbout Your Security System Security Command keypadParts of the System Test Your System WeeklySelect keys Security Command KeypadCharacter Keypad User Options Menu System Trouble or Service Required Special Security Command MessagesSpecial Security Command Tones Understanding Security System Terms Central Station Monitoring Exit ErrorStatus Armed StatusArming Functions How your System OperatesExample Office no YES Area System ArmingArming the System Disarming an Area System Area System DisarmingSystem Ready/System Not Ready Keypad Displays All/Perimeter System ArmingInstant Arming Arming an All/Perimeter SystemDisarming an All/Perimeter System Disarming During an AlarmAll/Perimeter System Disarming Arming a Home/Away System Home/Away System ArmingDisarming a Home/Away System Easy Exit FeatureHome/Away System Disarming To access the User Menu Security Command User MenuUser Menu Options Menu Option DescriptionZone Activity Check User Check-inSending a Check-in Report Selecting Zone Activity CheckResetting the Sensors Sensor ResetEnter your user code to reset sensors Outputs On OffZone Monitor Using the Bypass Zones FunctionBypass Zones System Test Using the Zone Monitor FunctionUsing the System Test Function Adding User codes User CodesUser Code Authority Levels 6c. ARM only no YES Changing User codes6a. Temp Code no YES Ambush Codes Setting an Arming and Disarming ScheduleSchedules Deleting User codesExtended Schedules Setting the Date and TimeDate and Time Extending a Closing ScheduleZone Activity Check Event Display Using the Display Events FunctionDisplay Events Zone Event Displays BYP Bypass RST RestoreZone Bypass Event Displays User Check-in Event Displays Arming and Disarming Event DisplaysSupervisory Event Displays User Code Change Event DisplaysTest report was sent on Oct Station at the date and time shownSystem Monitor Event Displays Service Request?An AC failure occurred at 105 AM System Monitor Event Types There are 2 event typesOutputs System SetupProtection Areas HOW to Fill in this HOW to Fill in this Easy Entry Users Guide AppendixArming and Disarming AN ALL/PERIMETER System FA113 Users Guide Using the Alert ButtonsArming a Home/Away or All/Perimeter System Disarming a Home/Away or All/Perimeter SystemArea Names Pager Direct Users GuidePager Direct Area NameAlphanumeric Pager Display Numeric Pager DisplayPress To do this You will hear PhoneAccess Users GuideYou will hear Voice Module Common Keypad Displays Message Meaning Possible SolutionsIndex This page has been intentionally left blank LT-0303 5/02