Master Lock XR20 manual Special Security Command Messages, Special Security Command Tones

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Special Security Command Messages

As you use your system, you will occasionally see a keypad display that asks you to enter a user code or describes a condition on the system. Below are some examples of the displays you will see.

ALARM

A 24-hour zone, such as a fire or panic zone, or an armed burglary zone has been faulted. Your system may sound bells or sirens.

ALARM CANCELLED

This message displays when an authorized user has cancelled an alarm condition by entering a valid user code and an “Alarm Cancelled” report was sent to the central station.

TROUBLE

There is a problem with a protection device or system component. This display is accompanied by a description of the problem.

ENTER CODE

The system requires you to enter a personal user code. User codes can be required for turning your system on (arming), turning your system off (disarming), and performing many other system options.

As you enter your user code, the keypad display shows an asterisk

(*)in place of each digit pressed. This prevents others from seeing your user code on the display as it is entered. TRY AGAIN

The user code entered is not recognized by the system. Check the user code and try again.

INVALID CODE

The user code you have entered is considered invalid by the system.

SYSTEM TROUBLE or SERVICE REQUIRED

There is an electronic failure in your system. Contact the service department as soon as possible.

Special Security Command Tones

Your keypad also contains a small speaker that allows it to alert you to events as they occur on your system. Below are brief descriptions of the different tones you will hear from the keypad:

Fire alert: Your keypad may sound a fire tone to alert persons in the vicinity to the alarm condition. This is in addition to the bell output from the alarm panel.

Burglary alert: Your keypad may sound a burglary tone to alert persons in the vicinity to the alarm condition. This is in addition to the bell output from the alarm panel.

Key press tone: A short beep as you press a key on the keypad.

Prewarn tone: A continuous pulsed tone that sounds when you open an entry delay door on a system that is armed (turned on) reminding you to disarm the burglary protection.

Monitor tone: A short tone that sounds for one second whenever a door or window is opened while you are using the zone monitor function from the User Menu. See Zone Monitor.

Trouble tone: A steady tone indicating a trouble condition on your system. Press a Select key to silence the trouble tone.

Zone Activity Check tone: A steady tone indicating no zone activity has occurred on your system within the programmed period of time. Press any key to silence the tone.

What to do when the trouble tone is sounding

You can silence the trouble tone by pressing any one of the top row Select keys. This only silences the keypad and does not correct the condition that originally caused the problem.

XR20 Introduction

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Contents XR20 Area Systems All/Perimeter and Home/Away SystemsSecurity Command Users Guide Practice your escape plans Decide where to meetDraw a floorplan of your home or business Develop escape routesTest Your System Weekly Security Command keypadAbout Your Security System Parts of the SystemCharacter Keypad User Options Menu Security Command KeypadSelect keys Special Security Command Tones Special Security Command MessagesSystem Trouble or Service Required Understanding Security System Terms Armed Status Exit ErrorCentral Station Monitoring StatusArming Functions How your System OperatesArming the System Area System ArmingExample Office no YES Disarming an Area System Area System DisarmingArming an All/Perimeter System All/Perimeter System ArmingSystem Ready/System Not Ready Keypad Displays Instant ArmingAll/Perimeter System Disarming Disarming During an AlarmDisarming an All/Perimeter System Arming a Home/Away System Home/Away System ArmingHome/Away System Disarming Easy Exit FeatureDisarming a Home/Away System Menu Option Description Security Command User MenuTo access the User Menu User Menu OptionsSelecting Zone Activity Check User Check-inZone Activity Check Sending a Check-in ReportOutputs On Off Sensor ResetResetting the Sensors Enter your user code to reset sensorsBypass Zones Using the Bypass Zones FunctionZone Monitor Using the System Test Function Using the Zone Monitor FunctionSystem Test User Code Authority Levels User CodesAdding User codes 6a. Temp Code no YES Changing User codes6c. ARM only no YES Deleting User codes Setting an Arming and Disarming ScheduleAmbush Codes SchedulesExtending a Closing Schedule Setting the Date and TimeExtended Schedules Date and TimeDisplay Events Using the Display Events FunctionZone Activity Check Event Display Zone Bypass Event Displays BYP Bypass RST RestoreZone Event Displays User Check-in Event Displays Arming and Disarming Event DisplaysStation at the date and time shown User Code Change Event DisplaysSupervisory Event Displays Test report was sent on OctSystem Monitor Event Types There are 2 event types Service Request?System Monitor Event Displays An AC failure occurred at 105 AMProtection Areas System SetupOutputs HOW to Fill in this HOW to Fill in this Easy Entry Users Guide AppendixArming and Disarming AN ALL/PERIMETER System Disarming a Home/Away or All/Perimeter System Using the Alert ButtonsFA113 Users Guide Arming a Home/Away or All/Perimeter SystemArea Name Pager Direct Users GuideArea Names Pager DirectAlphanumeric Pager Display Numeric Pager DisplayYou will hear PhoneAccess Users GuidePress To do this You will hear Voice Module Common Keypad Displays Message Meaning Possible SolutionsIndex This page has been intentionally left blank LT-0303 5/02
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