TROUBLESHOOTING
| WARNING |
| WARNING |
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| Turn appliance OFF and allow to cool before |
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| servicing. Only a qualified service person |
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| should service and repair the heater. |
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Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
When ignitor button is | 1. | Ignitor electrode positioned wrong. | 1 | Replace ignitor. | |
pressed, there is no spark at |
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ODS/pilot. |
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2. | Ignitor electrode is broken. | 2. | Replace ignitor. | ||
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| 3. | Ignitor electrode not connected to ignitor | 3. | Reconnect ignitor cable. | |
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| cable. |
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| 4. | Ignitor cable pinched or wet. Keep ignitor | 4. | Free ignitor cable if pinched by any metal or | |
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| cable dry. |
| tubing. | |
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| 5. | Broken ignitor cable. | 5. | Replace ignitor cable. | |
| 6. | Bad piezo ignitor. | 6. | Replace piezo ignitor. | |
Appliance produces | 1. Appliance burning vapors from paint, hair | 1. | Ventilate room. Stop using odor causing | ||
unwanted odors. |
| spray, glues, etc. |
| products while heater is running. | |
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| 2. | Gas leak. | 2. | Locate and correct all leaks. | |
| 3. | Initial burn off | 3. | Ventilate room and turn unit on high until odor | |
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| is gone. Odor should be gone after 6 hours of | |
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| continuous use. | |
Appliance shuts off during | 1. Not enough fresh air is available for ODS/ | 1. | Open window and/or door for ventilation. | ||
use. |
| pilot to operate. |
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| 2. | Low line pressure. | 2. | Contact local gas company. | |
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| 3. | ODS/pilot is partially clogged. | 3. | Clean ODS/pilot. | |
| 4. | Defective Thermopile. | 4. | Check wire connections. Check output should | |
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| be 500 | |
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| Terminals with ON/OFF switches off. | |
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| 5. | Restrictions in incoming air flow. | 5. | Check for bottom riser on glass door, sunken | |
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| fireplace, excessive lava rock/cinders densely | |
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| packed against grate. | |
Gas odor even when control | 1. Gas leak. | 1. | Locate and correct all leaks. | ||
knob is in OFF position. | 2. | Control valve defective. | 2. | Replace control valve. | |
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When ignitor button is | 1. Gas supply turned off or manual shutoff | 1. | Turn on gas supply or open manual shutoff | ||
pressed, there is spark at |
| valve closed. |
| valve. | |
ODS pilot, but no ignition. |
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2. | Control knob not in PILOT position. | 2. | Turn control knob to PILOT position. | ||
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| 3. | Control knob not pressed in while in PILOT | 3. | Press in control knob while in PILOT position. | |
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| position. |
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| 4. | Air in gas lines when installed. | 4. | Continue holding down control knob. Repeat | |
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| igniting operation until air is removed. | |
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| 5. | ODS/pilot is clogged. | 5. | Replace ODS/pilot assembly or get it serviced. | |
| 6. | Gas regulator setting is not correct. | 6. | Check incoming pressure. Replace gas | |
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| regulator. | |
34 | 70D0004 |