Monessen Hearth TPB18, TPB30, TPB24 manual ODS/pilot lights, but flame

Page 35

WARNING

TROUBLESHOOTING

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

ODS/pilot lights, but flame

1.

Control knob not fully pressed in.

1.

Press in control knob fully.

goes out when control knob

 

 

 

 

2.

Control knob not pressed in long enough.

2.

After ODS/pilot lights, keep control knob

is released.

 

 

 

pressed in for 30 seconds.

 

 

 

 

 

3.

Manual shutoff valve not fully open.

3.

Fully open manual shutoff valve.

 

 

 

 

 

 

4.

Thermocouple connection loose at control

4.

Hand tighten thermocouple connection until

 

 

valve.

 

snug, then tighten 1/4 turn more.

 

 

 

 

 

 

5.

Pilot flame not touching thermocouple,

5.

Contact local gas company.

 

 

which allows thermocouple to cool, causing

 

 

 

 

pilot flame to go out. This problem could be

 

 

 

 

caused by either low gas pressure, or a dirty

 

 

 

 

or partially clogged ODS/pilot.

 

 

 

 

 

 

 

 

6.

Thermocouple damaged.

6.

Replace thermocouple.

 

7.

Control valve damaged.

7.

Replace control valve.

Burner does not light after

1.

Burner orifice is clogged.

1.

Burner orifice is clogged.

ODS/pilot is lit.

 

 

 

 

2.

Burner orifice diameter is too small.

2.

Burner orifice diameter is too small.

 

 

3.

Inlet gas pressure is too low.

3.

Inlet gas pressure is too low.

Burner backfires during

1.

Manifold pressure is too low.

1.

Contact local gas company.

combustion

 

 

 

 

2.

Burner orifice is clogged.

2.

Clean burner or replace burner orifice.

 

Slight smoke or odor during

1.

Burner orifice is clogged or damaged.

1.

Clean burner or replace burner orifice.

initial operation.

 

 

 

 

2.

Burner is damaged.

2.

Replace burner.

 

 

 

 

 

 

 

3.

Gas regulator defective.

3.

Replace gas regulator.

Logs appear to smoke after

1.

Vapors from paint or curing process of logs.

1.

Problem will stop after a few hours of

initial operation.

 

 

 

operation. Run the heater with the damper

 

 

 

 

open if you have one, or open a window for

 

 

 

 

the first few hours.

 

 

 

2.

Log heater is intended to be smokeless. Turn

 

 

 

 

OFF heater and call qualified service person.

Heater produces a whistling

1.

Turning control knob to HIGH position

1.

Turn control knob to LOW position and let

noise when burner is lit.

 

when burner is cold.

 

warm up for a minute.

 

 

 

 

 

 

2.

Air in gas line.

2.

Operate burner until air is removed from line.

 

 

 

 

Have gas line checked by local gas company.

 

3.

Dirty or partially clogged burner orifices.

3.

Clean burner or replace burner orifice.

No gas to pilot.

1.

LP-regulator shut down due to inlet pressure

1.

Verify LP tank regulator is installed and set at

 

 

too high.

 

11" to 13" w.c.

 

 

 

2.

Replace regulator on heater.

70D0004

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Contents What to do if YOU Smell GAS Read and Save These InstructionsContents Owner Important Safety InformationInstaller Massachussetts Residents only Make Sure YOU have Received ALL Parts What YOU will Need for InstallationGetting Started Product Features and Specifications Adequate Combustion and Ventilation AIR General Installation InformationCodes BTU / Hr = Hearth Minimum Dimension Fireplace and Hearth DimensionsHeight of Restriction Minimum Depth of Fireplace/Firebox Placement in a Fireplace with a Restrictive BarrierSidewall and Ceiling Clearances Clearances and Height RequirementsClearances and Height Requirements Measuring Heat Resistant Material for Mantel Minimum Mantel Clearance with No Hood -TPB18 Mum of 10 at a minimum of 28 above the opening Minimum Clearance above Combustible Flooring Floor ClearanceDamper Stop Installation Installing Vented ApplicationsBefore Fully Installing the Unit Before Installing the AppliancePlacing and Securing Appliance Installing Vented ApplicationsAssembly Procedure Flexible Tube Manual Shutoff Gas Supply Inlet Valve Connecting the GASMILLI-VOLT Valve Control Figure Checking GAS PressureATE Electrical Wiring MILLI-VOLTConnecting Optional Wall Switch or Thermostat Complete MILLI-VOLT System Check Connecting Remote ReceiverChecking System Operation Installing Charred Timber Logs on Burner LOG PlacementInstalling Left Base Log #3 Installing Left Top Log #5 Placing Rock Wool Installing Right Top Log #6Steel BAR Grate Installation Riser and Steel BAR Grate InstallationOptional Riser Installation Andiron Installation Optional Cast Iron Grate and Andiron InstallationCast Iron Grate Installation MILLI-VOLT Control and Thermostat Control Flame AppearancePlacing the Decorative Rock Checking the Pilot FlameOperating Instructions Checking the Burner FlameWhat to do if YOU Smell GAS Operating InstructionsTo Turn OFF GAS to Heater Cleaning and Servicing Operating Instructions and Cleaning and ServicingObserved Problem Possible Cause Remedy TroubleshootingODS/pilot lights, but flame Burner Assembly Replacement PartsAccessories Sold Separately Replacement Parts ListCTCL18 CTCL24 CTCL30 Charred Timber Logs70D0004 Carbon Monoxide Detector Requirements Special Requirements Basic Warranty Lifetime WarrantyFive Year Warranty
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