Napoleon Fireplaces BGD40-N, BGD40-P manual Trouble Shooting Guide, Symptom Problem Test Solution

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TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR OPEN.

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

Main burner flame Blockage in vent.

is a blue, lazy,

 

t r a n s p a r e n t

Incorrect installation.

flame.

 

Flames are con- Unit is over-fired or under- sistently too large fired.

or too small. Carboning occurs.

B A

OL

 

N

O

 

F

HI

O

F

 

IP

 

 

 

 

TOL

TOLIP

-remove blockage. In really cold conditions, ice buildup may occur on the terminal and should be removed as required.

-refer to Figure 34 to ensure correct location of storm collars. (vertical vent)

-check pressure readings:

Inlet pressure can be checked by turning screw (A) counter-clock- wise 2 or 3 turns and then placing pressure gauge tubing over the test point. Gauge should read 8" (minimum 4.5") water column for natural gas or 13" (11" minimum) water column for propane. Check that main burner is operating on "HI".

Outlet pressure can be checked the same as above using screw (B). Gauge should read 3.5" water column for natural gas or 10" water column for propane. Check that main burner is operating on "HI".

AFTER TAKING PRESSURE READINGS, BE SURE TO TURN SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVERTORQUE.

Leak test with a soap and water solution.

Carbon is being deposited on glass, logs or c o m b u s t i o n chamber sur- faces.

Air shutter has become

-

ensure air shutter opening is free of lint or other obstructions.

blocked

 

 

 

 

 

Flame is impinging on the

-

check that the logs are correctly positioned.

logs or combustion cham-

-

open air shutter to increase the primary air.

ber.

-

check the input rate: check the manifold pressure and orifice size

as specified by the rating plate values.

- check that the door gasketing is not broken or missing and that the seal is tight.

- check that both 5" and 8" vent liners are free of holes and well sealed at all joints.

- check that minimum rise per foor has been adhered to for any horizontal venting.

White / grey film

Sulphur from fuel is being

- clean the glass with a recommended gas fireplace glass cleaner.

forms.

deposited on glass, logs or

Do not clean glass when hot!

 

combustion chamber sur-

If deposits are not cleaned off regularly, the glass may become per-

 

faces.

manently marked.

Exhaust fumes

Fireplace is spilling.

- check door seal and relief flap seal.

smelled in room,

 

- check for chimney blockage

headaches.

 

- check that chimney is installed to building code.

 

 

- room is in negative pressure; increase fresh air supply.

Pilot goes out when the gas knob is released.

The gas valve has an interlock de- vice which will not allow the pilot burner to be lit until the thermo-

couple has cooled. Allow ap- proximately 60 seconds for the thermocouple to cool.

System is not correctly

-

purge the gas line with a glass door open.

purged.

 

 

 

 

 

 

 

Out of propane gas.

-

fill the tank.

 

Pilot flame is not large

-

turn up the pilot flame.

enough

 

 

 

Pilot flame is not engulfing

-

gently twist the pilot head to improve the flame pattern around the

the thermocouple.

thermocouple.

Thermocouple shorting /

-

loosen and tighten thermocouple.

faulty.

-

clean thermocouple and valve connection.

 

-

replace thermocouple.

 

-

replace valve.

Faulty valve.

-

replace.

W415-0299/C/03.12.03

Image 32
Contents GAS Fired Direct Vent Millivolt System Table of Contents Napoleon GAS Fireplace Presidents Lifetime Limited Warranty Introduction General InstructionsGeneral Information Care of GLASS, and Plated PartsDimensions Venting Venting LengthsAIR Terminal Installations Venting Application Flowchart Horizontal Termination VerticalPeriscope Termination Typical Vent InstallationsSpecial Vent Installations Horizontal Termination Definitions Elbow Vent Length ValuesFormula 1 HT 4.2 VT Formula 2 HT + VT 24.75 feet Example Vertical Termination 90 H2 45 H1Formula 1 HT 3VT Formula 2 HT + VT 40 feet Example Peninsula Installation Procedure Countertop / BAR InstallationVenting FramingFinishing Brick Panel InstallationFacing OPEN-END Installation Procedure = 25¼ minus finishing material thickness each sideSEE-THROUGH Installation Procedure Venting FacingVent Framing Dimensions Horizontal Vent Off Fireplace Vertical Vent Off FireplaceVertical Installation Installation Wall and Ceiling ProtectionHorizontal Installation Using Flexible Vent Components Horizontal AIR Terminal InstallationUsing Rigid Vent Components Fireplace Vent ConnectionFinishing GAS InstallationMantle Installation LOG Placement Locating PinsGlowing Embers Door Installation Logo PlacementGvfl Installation Charcoal EmbersL36 Louvre Installation END Door Installation Steel LIP DoorOptional Blower Installation Do not overtighten thermodisc or distort housingOperation / Maintenance MaintenanceAdjustments Pilot Burner AdjustmentVenturi Adjustment Restricting Vertical VentsReplacements Components Common to ALL UnitsW415-0299 /C Accessories Trouble Shooting Guide Symptom Problem Test SolutionProblem Test Solution Refer to Main Burner Goes OUT Pilot Stays onWolf Steel Fireplace Service History W415-0299/C/03.12.03 W415-0299/C/03.12.03
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