Problem Test Solution | Napoleon Fireplaces BGD40-P, BGD40-N

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	SYMPTOM				PROBLEM		TEST SOLUTION

Pilot burning; no					Themostat or switch is de-	-	connect a jumper wire across the wall switch terminals; if main
gas		to	main		fective.	burner lights, replace switch / thermostat.
burner; gas knob
burner; gas knob					Wall switch wiring is defec-	-	disconnect the switch wires from the valve & connect a jumper wire
is on		'HI';	wall		Wall switch wiring is defec-	-
is on		'HI';	wall		tive.	across terminals 1 & 3; if the main burner lights, check the wires for
switch / thermo-					tive.
switch / thermo-						defects and / or replace wires.
stat is on.						defects and / or replace wires.
stat is on.				Main burner orifice is -			remove stoppage in orifice.
				Main burner orifice is -			remove stoppage in orifice.
				plugged.

				Faulty valve.		-	replace.
Pilot		goes	out	Gas piping is undersized.		-	turn on all gas appliances and see if pilot flame flutters, dimin-
while		standing;				ishes or extinguishes, especially when main burner ignites. Monitor
Main burner is in						appliance supply working pressure.
'OFF' position.						-	check if supply piping size is to code. Correct all undersized piping.

Pilot will not light.					No spark at pilot burner	-	check if pilot can be lit by a match
						-	check that the wire is connected to the push button ignitor.
						-	check if the push button ignitor needs tightening.
						-	replace the wire if the wire insulation is broken or frayed.
						-	replace the electrode if the ceramic insulator is cracked or broken.
						-	replace the push button ignitor.

				Out of propane gas		-	fill the tank.

					Spark gap is incorrect	-	spark gap should be 0.150" to 0.175" (5/32" to 11/65" approx.) from
						the electrode tip and the pilot burner. To ensure proper electrode
						location, tighten securing nut (finger tight plus 1/4 turn).
				No gas at the pilot burner		-	check that the manual valve is turned on.
						-	check the pilot orifice for blockage.
						-	replace the valve.
						-	call the gas distributor.

Main burner goes				Pilot flame is not large		-	turn up pilot flame.
out; pilot stays on.				enough or not engulfing the		- replace pilot assembly.
				thermopile
				Thermopile shorting		- clean thermopile connection to the valve. Reconnect.
						- replace thermopile / valve.
				Remote wall switch wire is		-	shorten wire to correct length or wire gauge.
				too long; too much resist-
				ance in the system.
				Faulty thermostat or switch.		-	replace.

	Main burner goes				Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON"
	out; pilot goes out.
	out; pilot goes out.				Vent is blocked	-	check for vent blockage.
					Vent is re-circulating	-	check joint seals and installation.

					5" flexible vent has become	-	re-attach to fireplace.
					disconnected from fireplace.

Remote wall switch is in "OFF" position; main burner comes on when gas knob is turned to "ON" po- sition.

Wall switch is mounted up-	- reverse.
side down
Remote wall switch is	- replace.
grounding.

Remote wall switch wire is	- check for ground (short); repair ground or replace wire.
grounding.
Faulty valve.	- replace.

Flames are very	Door is ajar	-tighten door clamps
aggressive.	Venting action is too great.	-restrict vent exit with restrictor vent kit, RP40-KT.

W415-0299/C/03.12.03

BGD40-P, BGD40-N specifications

Napoleon Fireplaces has long been a name synonymous with quality and innovation in the realm of hearth products. Among its impressive lineup, the BGD40-N and BGD40-P models stand out for their blend of performance, aesthetics, and technology, making them ideal choices for homeowners seeking both efficiency and style.

The BGD40-N is a natural gas fireplace, designed with an emphasis on creating a warm and inviting atmosphere. One of its main features is the glass front that enhances its visual appeal while providing a clear view of the mesmerizing flames. This model is equipped with Napoleon's patented PHAZER log set, which mimics the appearance of real wood, further enriching the realistic ambiance.

In contrast, the BGD40-P is a propane version of the fireplace, offering similar design aesthetics and functionality tailored to propane users. Both models boast a high-efficiency rating, which means they maximize heat output while minimizing gas consumption. This efficiency not only reduces energy costs but also makes them environmentally friendly options for home heating.

One of the standout technologies featured in the BGD40 series is the advanced electronic ignition system. This system ensures that igniting the fireplace is a hassle-free experience, even during power outages when using the optional battery backup. Furthermore, the exclusive Heat Management System provides optimal airflow and distribution of heat, ensuring that living spaces are warmed effectively and consistently.

Safety features are paramount in both models, with a built-in safety shut-off system that enhances peace of mind for users. Additionally, the adjustable flame height allows homeowners to customize their experience, ranging from a gentle glow to a roaring fire.

The design flexibility of the BGD40-N and BGD40-P allows them to fit seamlessly into various home décors, complementing both modern and traditional interiors. With their sleek lines and customizable options, including different media choices, these fireplaces serve as focal points in any room.

Installation is straightforward, with options available for both vented and direct vent configurations. This versatility means they can be installed in various locations, making them suited for new builds or retrofitting into existing structures.

In summary, Napoleon Fireplaces' BGD40-N and BGD40-P models deliver on aesthetics, efficiency, and innovative technology. With their realistic flame effects, user-friendly features, and commitment to safety, they are excellent choices for those seeking to enhance the comfort and ambiance of their homes.

PROBLEM

TEST SOLUTION

Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON"

BGD40-P, BGD40-N specifications