GENERAL TROUBLESHOOTING:
1. | Glass Soots | A. | Flame impingement | Install log set per the instructions | ||
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| on logs | Inspect the injector and air intake area. Make sure this area | |
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| does not have any blockage from debris and clean. | |
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| Check gas supply | |
| 2. Poor draft due to | A. | Too much offset. | Reduce offset and/or raise termination. | ||
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| venting |
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| B. | Too many elbows | Reduce number of elbows | |
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| C. Vent height too short | Raise vent | ||
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| D. Vent too close to | Raise vent | ||
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| roof line |
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| E. | Blockage is | Remove blockage | |
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| restricting venting |
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| capacity |
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| F. | Incorrect vent type | Replace with proper | |
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| G. | Venting has been | Replace with proper size | |
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| constructed with too |
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| large or too small |
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| vent. |
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| H. | More than one | Construct a single venting system for each appliance | |
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| appliance is using |
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| one venting system. |
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| 3. Poor draft due to | A. | Cap obstructed by a | Remove or open enclosure or raise cap above it. | ||
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| termination cap. |
| decorative enclosure. |
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| B. | Cap is crushed, | Replace cap | |
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| damaged or missing. |
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| 4. Poor draft due to | A. | Buildings, trees, roof | Maintain proper clearances and heights to external | ||
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| ext. environment. |
| lines interfering with | obstructions; Beware of overhangs. | |
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| venting. |
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| B. | Wind | Use cap designed for high winds; raise venting height. | |
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| C. Vent exposed to cold | Insulate chase. | ||
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| chase. |
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| D. Vent exposed to cold | Enclose vent within home. | ||
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| weather. |
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| 5. Poor draft due to | A. | Negative air pressure. | To test for negative air pressure, open a window in the room | ||
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| internal |
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| with the fireplace to see if the unit starts drafting correctly. | |
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| environment. |
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| Make sure the damper system is in the open position. | |
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6. | Unit shuts down | A. | Blockage or | Check for and remove blockage and light pilot following | ||
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| prematurely. |
| restriction in venting. | lighting instructions. | |
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| B. Damper system | Open damper system and light pilot following lighting | ||
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| closed. | instructions. | |
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| If damper system will not operate, call contractor. | |
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| 34 |
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