Napoleon Fireplaces fireplaces manual Trouble Shooting Guide, Symptom Problem Test Solution

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TROUBLE SHOOTING GUIDE

	SYMPTOM							PROBLEM		TEST SOLUTION
Main burner goes						Pilot flame is not large			-	service or replace Oxygen Depletion Sensor System
out; pilot stays on.						enough or not engulfing the			- correct piping and/or regulator to provide correct pressure
						thermopile
						Thermopile shorting			- clean thermopile connection to the valve. Reconnect.
									- replace Oxygen Depletion Sensor System / valve.
						Remote wall switch wire is			-	shorten wire to correct length or wire gauge.
						too long; too much resist-
						ance in the system.
						Faulty thermostat or switch.			-	replace.
Main burner goes						Insufficient air supply			- open window or door. (Use one of the methods described in ANSI
out; pilot goes out.									Z223.1 Section 5.3 or the applicable local code.)
						Out of propane gas.			-	fill the tank.
					Pilot flame is not large				-	service or replace Oxygen Depletion Sensor System
					enough. (Supply pressure				- correct piping and / or regulator to provide correct pressure.
					too low.)
Pilot goes out when							System is not correctly		-	purge the gas line. If a glass door has been installed, ensure that
the gas knob is re-							purged.		the door is open or removed prior to purging.
leased.
							Out of propane gas.		-	fill the tank.
The gas valve has
							Pilot flame is not large		-	service or replace Oxygen Depletion Sensor System
an interlock device
which will not allow							enough. (Supply pressure
the pilot burner to							too low.)
be lit until the ther-							Thermocouple shorting /		-	loosen and tighten thermocouple.
mocouple			has				faulty.		-	clean thermocouple and valve connection.
cooled. Allow ap-									-	replace Oxygen Depletion Sensor System
proximately			60
									-	test and replace valve.
seconds for the
									-	replace.
thermocouple to							Faulty valve.
cool.
	Pilot burning; no							Themostat or switch is de-	-	connect a jumper wire across the wall switch terminals; if main
	gas	to	main					fective.	burner lights, replace switch / thermostat.
	burner; gas knob
								Wall switch wiring is defec-	-	disconnect wires from valve. Connect a jumper wire across termi-
	is on	'HI';	wall				tive.		nals 1 & 3; if the main burner lights, check the wires for defects and
	switch / thermostat								/ or replace wires.
	is on.
						Main burner orifice is plugged.			-	remove stoppage in orifice.
						Faulty valve.			-	replace.
	Pilot will not light. Out of propane gas								-	fill the tank.
							No spark at pilot burner		-	check if pilot can be lit by a match
THERMOCOUPLE			THERMOPILE						-	check that the wire is connected to the push button ignitor.
									-	check if the push button ignitor needs tightening.
									-	replace the wire if the wire insulation is broken or frayed.
									-	replace the electrode if the ceramic insulator is cracked or broken.
								PILOT	-	replace the push button ignitor.
								BURNER
				No gas at the pilot burner					-	check that the manual valve is turned on.
		ELECTRODE							-	check the pilot orifice for blockage.
									-	replace the valve / Oxygen Depletion Sensor System.
									-	call the gas distributor.

W415-0319 / E / 01.17.07