Napoleon Fireplaces BGD48N, BGD48P manual Trouble Shooting Guide, Symptom Problem Test Solution

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TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.

SYMPTOM

PROBLEM

 

TEST SOLUTION

 

 

 

 

Main burner goes out;

Pilot fl ame is not large enough or

-

turn up pilot fl ame.

pilot stays on.

not engulfi ng the thermopile

- replace pilot assembly.

 

Thermopile shorting

- clean thermopile connection to the valve. Reconnect.

 

 

- replace thermopile / valve.

 

Remote wall switch wire is too

-

shorten wire to correct length or wire gauge.

 

long; too much resistance in the

 

 

 

system.

 

 

 

Faulty thermostat or switch.

-

replace.

 

 

 

 

Main burner goes out; pilot goes out.

Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON"

Vent is blocked

-

check for vent blockage.

 

 

 

Vent is re-circulating

-

check joint seals and installation.

 

 

 

5" fl exible vent has become dis-

-

reattach to fi replace.

connected from fi replace.

 

 

Pilot goes out when the

 

System is not correctly purged.

-

purge the gas line with the glass door removed.

gas knob is released.

 

 

 

 

 

Out of propane gas.

-

fi ll the tank.

The gas valve has

 

 

 

 

Pilot fl ame is not large enough

-

turn up the pilot fl ame.

an interlock device

which will not allow

 

Pilot fl ame is not engulfi ng the

-

gently twist the pilot head to improve the fl ame pattern around the thermo-

the pilot burner to be

 

thermocouple.

couple.

lit until the thermo-

 

Thermocouple shorting / faulty.

-

loosen and tighten thermocouple.

couple has cooled.

 

Allow approximately

 

 

-

clean thermocouple and valve connection.

 

 

-

replace thermocouple.

60 seconds for the

 

 

 

 

-

replace valve.

thermocouple to

 

 

 

 

-

replace.

cool.

 

Faulty valve.

Pilot burning; no gas Themostat or switch is defec-

-

connect a jumper wire across the wall switch terminals; if main burner lights,

to main burner; gas

 

tive.

replace switch / thermostat.

knob is on 'HI'; wall

 

Wall switch wiring is defective.

- disconnect the switch wires & connect a jumper wire across terminals 1 & 3; if

switch / thermostat

 

 

the main burner lights, check the wires for defects and / or replace wires.

is on.

 

 

 

 

 

 

 

Main burner orifi ce is plugged.

-

remove stoppage in orifi ce.

 

 

Faulty valve.

-

replace.

 

 

 

 

 

Pilot will not light.

 

No spark at pilot burner

-

check if pilot can be lit by a match

 

 

 

-

check that the wire is connected to the push button igniter.

 

 

 

-

check if the push button igniter needs tightening.

 

 

 

-

replace the wire if the wire insulation is broken or frayed.

 

 

 

-

replace the electrode if the ceramic insulator is cracked or broken.

 

 

 

-

replace the push button igniter.

 

Out of propane gas

-

fi ll the tank.

 

Spark gap is incorrect

- spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.) from the electrode

 

 

 

tip and the pilot burner. To ensure proper electrode location, tighten securing nut

 

 

 

(fi nger tight plus 1/4 turn).

 

No gas at the pilot burner

-

check that the manual valve is turned on.

 

 

 

-

check the pilot orifi ce for blockage.

 

 

 

-

replace the valve.

 

 

 

-

call the gas distributor.

 

 

 

 

 

Pilot goes out while

Gas piping is undersized.

-

turn on all gas appliances and see if pilot fl ame fl utters, diminishes or extin-

standing; Main burner

 

 

guishes, especially when main burner ignites. Monitor appliance supply working

is in 'OFF' position.

 

 

pressure.

 

 

 

-

check if supply piping size is to code. Correct all undersized piping.

 

 

 

 

 

W415-0326 / C / 11.23.07

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Page 25 Page 27
Contents W415-0326 / C $10.00 Table of Contents Napoleon GAS Fireplace Presidents Lifetime Limited Warranty Care of GLASS, and Plated Parts General InstructionsGeneral Information Down cycles are normal and are to be expectedInstallation Overview Supplier VentingVenting Lengths Minimum AIR Terminal Location Clearances Special Vent Installations Periscope TerminationHorizontal Termination Venting Application Flow ChartVertical Termination Vertical rise is less than horizontal runDefinitions When HT VTHorizontal Termination Elbow Vent Length ValuesFormula 1 HT 4.2 VT Formula 2 HT + VT 24.75 feet = HR + HO = 5.5 + 5.4 = 10.9 ft Vertical Termination= .0345+90+90+90-135=5.4 = 10.9 + 15 = 25.9 ft+ V T = 13.4 + 2.5 = 15.9 ft = .0345 + 90 + 90 + 90 135 = 5.4 ft= H R + H O = 8 + 5.4 = 13.4 ft = 19.5 + 4.5= 29 ftVertical Installation Installation Wall and Ceiling ProtectionHorizontal Installation Adjustable Firestop InstallationUsing Flexible Vent Components Fireplace Vent ConnectionRestricting Vertical Vents Using Rigid Vent ComponentsVertical Venting Installation Mobile Home Installation GAS InstallationOptional Wall Switch Installation FramingMinimum Mantel and Enclosure Clearances Figures 35a-bNailing TAB Installation FinishingGlowing Embers Logo PlacementLouvre Installation Charcoal EmbersGD36 Thermostatic Sensor Control Optional Blower InstallationOptional FAN Installation Operating Instructions Operation / MaintenanceMaintenance Open windowsVenturi Adjustment AdjustmentsPilot Burner Adjustment Front RearAccessories ReplacementsReplacement Parts Flexible Vent Kits Roof Terminal KitsW415-0326 / C Trouble Shooting Guide Symptom Problem Test SolutionAfter Taking Pressure READINGS, be Sure to Turn Screws Clock W415-0326 / C

BGD48N, BGD48P specifications

Napoleon Fireplaces has long been a name synonymous with quality and innovation, and their BGD48N and BGD48P models are prime examples of their commitment to excellence. These fireplaces serve as a beautiful focal point in any home while providing efficient heating solutions.

The BGD48N features a classic design that echoes the elegance of traditional fireplaces. With its wide viewing area, it delivers an impressive display of flames, creating a warm and inviting atmosphere. The BGD48P, on the other hand, offers a more contemporary aesthetic, featuring clean lines and a sleek facade that complements modern decor. Both models are built with high-quality materials and craftsmanship, ensuring durability and longevity.

One of the key technologies integrated into these fireplaces is the advanced heat management system, which efficiently distributes warmth throughout the room without overheating the unit. This system uses a combination of convection and radiant heat, ensuring that the space is evenly warmed while maximizing fuel efficiency. The incorporation of a ceramic glass front allows for optimal heat retention and provides an unobstructed view of the flickering flames.

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Safety and convenience are paramount in the design of these fireplaces. Each model comes with a straightforward control panel, allowing users to easily adjust the temperature and flame height. An automatic shut-off feature ensures peace of mind, providing an added layer of safety for families. The inclusion of easy-access maintenance features also makes cleaning and upkeep a breeze.

With their combination of classic styling, modern technology, and user-friendly features, Napoleon Fireplaces BGD48N and BGD48P models stand out in the market. They offer a sophisticated heating solution that not only enhances ambiance but also improves energy efficiency. Whether you are seeking a traditional touch or a modern aesthetic, these fireplaces cater to diverse tastes, making them an excellent investment for any homeowner looking to elevate their living space.
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