Vermont Casting 0968, 1910 installation instructions Warranty

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Warranty

Limited 3 Year Warranty

The Vermont Castings Majestic Products Company warrants that this woodburning stove will be free of defects in material and workmanship for a period of three years from the date you receive it, except that the catalyst, thermostat assembly, handles, glass door panels, cement, and gasketing shall be warranted as described below.

The Vermont Castings Majestic Products Company will repair or replace, at its option, any part found to be defective upon inspection by a Vermont Castings Majestic Products Company Authorized Dealer.

The customer must return the defective part or the stove, with shipping prepaid, to the Authorized Dealer or pay for any Authorized Dealer in- home travel fees or service charges for in-home repair work. It is the dealer's option whether the repair work will be done in the customer's home or in the dealer's shop. If, upon inspection, the damage is found to be the fault of the manufacturer, repairs will be authorized at no charge to the customer for parts and/or labor.

Any woodburning stove or part thereof that is repaired or replaced during the limited warranty period will be warranted under the terms of the limited warranty for a period not to exceed the remaining term of the original limited warranty or six (6) months, whichever is longer.

Limited 1 Year Warranty

The following parts of the woodburning stove are warranted to be free of defects in material and workmanship for a period of one year from the date you receive it: The thermostat assembly, handles, glass door panels, cement, and gasketing. Any of these items found to be defective will be repaired or replaced at no charge, upon the return of the part with postage prepaid to a Vermont Castings Majestic Products Company Authorized Dealer.

Any part repaired or replaced during the limited warranty period will be warranted under the terms of the limited warranty for a period not to exceed the remaining term of the original limited warranty or six

(6) months, whichever is longer.

Limited Catalyst Warranty

The catalyst will be warranted for a six year period as follows: If the original catalyst or a replacement catalyst proves defective or ceases to maintain 70% of its particulate emission reduction activity (as measured by an approved testing procedure) within 24 months from the date the Intrepid II is received, the catalyst itself will be replaced free.

From 25 - 72 months a pro-rated credit will be allowed against a

replacement catalyst and the cost of labor necessary for its installation at the time of replacement.

For stove purchases made after June 30, 1990, a third year (25 - 36 months) of no charge replacement will be made when combustor failure is due to thermal degradation of the substrate (crumbling of ceramic material). The customer must pay for any in- home travel fees, service charges, or transportation costs for returning

the Intrepid II to the Authorized Dealer.

 

Amount of Time

Credit Towards

Since Purchase

Replacement Cost

0 - 24 months

100%

25 - 36 months

50 %

37 - 48 months

30%

49 - 60 months

20%

61 - 72 months

10%

Any replacement catalyst will be warranted under the terms of the catalyst warranty for the remaining term of the original warranty. The purchaser must provide the following information in order to receive a replacement catalyst under the terms of this limited warranty:

1.Name, address and telephone number.

2.Proof of original purchase date.

3.Date of failure of catalyst.

4.Any relevant information or circumstances regarding determi- nation of failure.

5.In addition, the owner must return the failed catalyst.

Vermont Castings Defiant

Exclusions & Limitations

1.This warranty is transferable; however, proof of original retail purchase is required.

2.This warranty does not cover misuse of the Intrepid II. Misuse includes overfiring which will result if the Intrepid II is used in such a manner as to cause one or more of the plates to glow red. Overfiring can be identified later by warped plates and areas where the paint pigment has burned off. Overfiring in enamel fireplaces is identified by bubbling, cracking, chipping and discoloration of the porcelain enamel finish. The Vermont Castings Majestic Products Company offers no warranty on chipping of enamel surfaces. Inspect your woodburning stove prior to accepting it for any damage to the enamel.

3.This warranty does not cover misuse of the stove as described in the Owner’s Guide, nor does it cover an stove which has been modified unless authorized by a Vermont Castings Majestic Products Company representative in writing. This warranty does not cover damage to the Intrepid II caused by burning salt saturated wood, chemically treated wood, or any fuel not recommended in the Owner’s Guide.

4.This warranty does not cover a stove repaired by someone other than a Vermont Castings Majestic Products Company Authorized Dealer.

5.Damage to the unit while in transit is not covered by this warranty but is subject to a claim against the common carrier. Contact The Vermont Castings Majestic Products Company Authorized Dealer from whom you purchased your stove or The Vermont Castings Majestic Products Company if the purchase was direct. (Do not operate the stove as this may negate the ability to process the claim with the carrier.)

6.Claims are not valid where the installation does not conform to local building and fire codes or, in their absence, to the recommenda- tions in our Owner’s Guide.

7.The salt air environment of coastal areas, or a high-humidity environment, can be corrosive to the porcelain enamel finish. These conditions can cause rusting of the cast iron beneath the porcelain enamel finish, which will cause the porcelain enamel finish to flake off. This warranty does not cover damage caused by a salt air or high- humidity environment.

8.The Vermont Castings Majestic Products Company shall have no obligation to enhance or update any unit once manufactured.

IN NO EVENT SHALL THE VERMONT CASTINGS MAJESTIC PRODUCTS COMPANY BE LIABLE FOR INCIDENTAL AND CONSE- QUENTIAL DAMAGES. ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. THIS WARRANTY SUPERCEDES ALL OTHER ORAL OR WRITTEN WARRANTIES.

Some states do not allow the exclusion or limitations of

incidential and consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific rights and you may have other rights which vary from state to state.

How to Obtain Service

If a defect is noted within the warranty period, the customer should contact a Vermont Castings Majestic Products Company Authorized Dealer or The Vermont Castings Majestic Products Company if the purchase was direct with the following information:

1.Name, address, and telephone number of the purchaser.

2.Date of purchase.

3.Serial number from the label on the back.

4.Nature of the defect or damage.

5.Any relevant information or circumstances, e.g., installation, mode of operation when defect was noted.

A warranty claim will then start in process. The Vermont Castings Majestic Products Company reserves the right to withhold final approval of a warranty claim pending a visual inspection of the defect by authorized representatives.

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Contents Defiant Save These Instructions for Future Reference WelcomeStory of the Defiant Table of ContentsDefiant, Model SpecificationsOutside Air InstallationChimney Height Masonry Chimneys What Kind of Chimney to UsePrefabricated Chimneys Chimney SizeSingle-wall Chimney Connectors Chimney Connector GuidelinesFreestanding Installations Securing the Single-wall Connector to a Masonry ChimneyFireplace Installations Above the FireplaceWall pass-Throughs Through the FireplaceFloor Protection Floor Protection for Fireplace InstallationSafe Ways to Reduce Clearances Keep the Stove a Safe Distance from Surrounding MaterialsWall Shields Stove Clearance Unprotected Surfaces Protected Surfaces Defiant Clearance ChartUnprotected Surfaces Protected Surfaces Defiant Clearance DiagramsStove Heat Shields Rear heat shield installed on the Defiant StoveDefiant With Rear Heat Shield only Distance from the Center of the Flue Collar to the WallAssembly Defiant Controls OperationAssemble the Removable Insert Handle Single Air Control Regulates Heat Output and Burn TimeDamper Directs Air Flow Within the Stove Two Ways to Add FuelAndirons Help Protect the Glass Infra-Red Reflective Glass Panels For Clear Fire ViewingBurn Only High-Quality Wood Surface Thermometer is a Valuable Guide to OperationDefiant Control Settings Use the Air Control Settings that Work Best for YouHigh-Efficiency Wood Burning With Catalytic Combustion Starting and Maintaining a Wood Fire Conditioning Your StoveAdd larger pieces of wood as the fire begins to burn Refuel While the Embers Are Still HotAsh Disposal Steel Chimney Masonry ChimneyIndoor/Outdoor Location Flue SizingSingle Venting Draft TestingCreosote FuelConclusion Negative PressureKeep Your Stove Looking New Working Its Best MaintenanceHow to Adjust the Door Latches Adjust the Damper as NeededCheck the Operation Primary Air Shutter Tighten the Damper Handle as NeededWhen To Suspect a Combustor Problem Inspection and CleaningRemoving and Cleaning the Combustor Catalytic ElementRemove the bricks and the brick retainer Replace the Stove Gaskets as Needed Adjust the Door Latch If Necessary Annual MaintenanceChimney System Permanent Defiant GasketsMasking and Poisoning BlockageFlame Impingement OverfiringFor a fireplace Appendix Chimney and Fireplace HazardsDefiant Woodburning Stove Defiant Warranty Vermont Castings Majestic Products Company