Lennox Hearth Lennox Pellet Stove Troubleshooting Guide for Hearth Products
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TROUBLESHOOTING

Qualified Technicians Only

Unplug Appliance Before Performing Any Troubleshooting or Maintenance

PROBLEM

CAUSE(S)

SOLUTIONS

 

 

 

4. Blowers will not operate when the ON/OFF start button

A) There is no power to the stove.

A) Check that the stove is plugged in to the wall

is depressed.

 

outlet.

 

B) There is no power to the control board.

B1) Check if the house circuit breaker has tripped.

 

C) The low limit thermal switch has failed in the

B2) Check the wire connections on the high limit

 

closed position.

thermal switch and control board.

 

 

C) Have your Lennox Hearth Products dealer

 

 

replace the low limit thermal switch.

 

 

 

5. There is soot or fly-ash in the house.

A) The window is being cleaned when the stove is

A) Turn down the room air blower or turn off stove before

 

operating.

cleaning to prevent dispersion of ash and soot into the

 

 

room.

 

B) There is leakage at the joints between the

B) Seal up any leaks in the exhaust system with room

 

combustion blower, connection or exhaust pipe

temperature vulcanizing high temperature silicone sealer

 

connections. This will be evidenced by dust on

(RTV).

 

the impeller of the room air blower, and in the

 

 

heat exchanger area.

 

 

C) The vacuum cleaner is leaking.

C) DO NOT use a standard household vacuum or “shop

 

 

vac” as the filters will leak the fine particles of ash. Clean

 

 

the stove with an approved ash vacuum ONLY.

 

 

 

6. Stove will not light.

A) The igniter element may have failed.

A) Check igniter element fuse in rear stove compartment.

 

 

Call your Lennox Hearth Products dealer. See Lighting

 

 

Procedure Without Igniter, Page 20.

 

B) There is not enough pellets in the UltraGrate.

B) Prime the feed system (see Pre-lighting Instructions,

 

 

Page 19).

 

 

 

7. Fault

A) The low limit thermal switch is not operating

A) Have your Lennox Hearth Products dealer

 

correctly (stuck in open position)

replace the low limit thermal switch.

 

 

B) Refill hopper.

 

B) Stove has run out of fuel.

C) Blower intake, exhaust passages and/or venting

 

 

system needs cleaning (follow routine and annual

 

C) A disk has tripped / pressure switch.

maintenance procedures).

 

 

 

8. Blowers run continuously

A) Wire harness and/or control board has been dam-

A) Contact your local Lennox Hearth Products

 

aged – unplug stove and contact dealer.

dealer.

 

 

 

9. Blinking red lights on control board LED’s.

A) Thermostat circuit in not closed

A1) If a wall thermostat is not installed, a jumper

 

 

is required between the 2 thermostat terminals

 

 

(see Figures 7 and 8 on Page 9). If the jumper is

 

 

missing contact your LHP dealer.

 

 

A2) The wall thermostat (if used) is defective or

 

 

there is a break in the connections or thermostat

 

 

wire.

 

 

 

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Contents Free-Standing Pellet Stove Is installed Important Safety and Warniing InformationProduct is Subject to Change Without Notice Table of ContentsUsing this Manual Negative Pressure Warning Selecting a LocationFloor Protection Montage 32FS ClearancesMinimum Clearances To Combustibles Rear Wall or AlcoveSelect Your Installation Type Installation TipsHorizontal Installation Vertical & Horizontal InstallationBolt Chassis Floor Manufactured Home InstallationManufactured Home Exhaust Vent Pipe Installation Guidelines Removing Appliance From Pallet InstallationInstallation Check List Damper Location, Installation And Adjustment Venting Requirements = Clearance to inside corner *min /30cm Chimney Height Requirements Site Built Residential Home Chimney Height Requirements Manufactured HomesSample Installation Chart Determining Size Of Pipe To InstallInstallation Chart Installing Montage 32FS Standard Horizontal Vent InstallationBack Stove QuickHearth Pad / Floor Protection Min Wall51 mm Minimum Min Preferred Installation Vertical Vent Through the RoofSimple Operating Instructions Care and OperationStart Control Board Operation Starting Your Pellet Stove Pre-lighting InstructionsGeneral Operating Considerations Manual and Automatic OperationAutomatic Safety Features Damper Adjustment GuidelineTurning Off Your Stove Damper OperationCleaning Routine MaintenanceFuel Fuel Feed RatesHeat Exchange Tubes Cleaning Behind Tube ScraperUnplug Stove UltraGrate UltraGrate Burn GrateAsh Slide Plate Ash PanBlower Cleaning After maintenance is complete, close the side panelsGlass Cleaning Door Rope GasketProduct Reference Information Specifications Montage 32FSFlue Size Mm Rear Floor Protection RequirementsANY Reason Component DefinitionsQualified Technicians Only TroubleshootingClosed position Thermal switch and control board There is no power to the stoveReplace the low limit thermal switch Heat exchanger area Vacuum cleaner is leakingGaskets Item # Cat. No Description1710 Replacement Parts List Montage 32FSReplacement Parts Diagrams Item # Cat. No Model Description Optional Accessories Optional AccessoriesAccessories Lennox Hearth Products Safety / listing labelReplacement parts WarrantyProduct reference information 775,196M REV. NC 06/2008

32FS specifications

The Lennox Hearth 32FS is an exceptional fireplace designed to enhance both the aesthetic and functional aspects of any home. With its innovative technologies and user-friendly features, this model stands out as a premier choice for those looking to introduce warmth and elegance into their living space.

One of the primary features of the Lennox Hearth 32FS is its impressive heating capacity. With a BTU output that provides efficient heating to large areas, this fireplace is perfect for open floor plans or vast living rooms. This capability ensures that the space remains cozy and inviting even in the coldest months.

The combustion technology integrated into the Lennox Hearth 32FS is noteworthy as well. Utilizing a clean-burning system, it maximizes heat output while minimizing emissions, making it an environmentally-friendly option. The glass door design enhances air regulation and combustion efficiency, ensuring that homeowners get the most out of each burning cycle.

Another characteristic that sets the 32FS apart is its aesthetic appeal. The fireplace features a sleek and modern design, allowing it to blend seamlessly into various home decors, from traditional to contemporary. Customizable options, including different front designs and surround materials, allow homeowners to choose a look that aligns with their personal style.

Additionally, the Lennox Hearth 32FS provides ease of use and control. The model comes equipped with an intuitive remote control system, allowing users to adjust settings without leaving their seat. Whether it’s adjusting the flame height or configuring the thermostat, the convenience provided by this technology is undeniable.

Durability and build quality are other prominent aspects of the Lennox Hearth 32FS. Constructed from high-quality materials, it is designed to withstand the test of time, ensuring consistent performance year after year. The fireplace’s design includes advanced insulation techniques, which not only enhances efficiency but also ensures safety during operation.

In summary, the Lennox Hearth 32FS is a sophisticated fireplace featuring advanced heating capabilities, clean combustion technology, and a stylish design that caters to varying tastes. Its user-friendly controls and durable construction make it a reliable choice for anyone looking to invest in an energy-efficient heating solution that adds charm and comfort to their home.
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