Zoom Dialer 27 manual Set the Domestic Toll Prefix, Set the International Toll Prefix

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than 10, you must enter the first digit 0. For example, if your domestic toll calls are 8 digits long, you must enter 08.

If the length of a domestic toll call in your location is variable, enter 00.

Set the Domestic Toll Prefix

To set the domestic toll prefix, do the following:

1.Take your phone off-hook

2.Press # 6

3.Enter ddd, where ddd is the 1, 2, or 3 digit prefix for a domestic toll call

4.Press # #

5.Listen for two confirmation beeps

6.Place your phone on-hook

dddis the domestic toll call prefix. The default value is 1. Enter your complete domestic toll prefix, up to three digits. If your toll prefix is less than three digits, enter only the digit or digits used. Do not enter extra digits to bring the total to three.

Note: If you want to restrict any local calls, enter * for ddd instead of your domestic toll prefix. This will enable the dialer to restrict calls starting with an arbitrary digit. Otherwise the dialer can only restrict calls which start with either the domestic or international prefix.

Note: Leave ddd blank if you don't want to restrict any domestic calls.

Set the International Toll Prefix

To set the international toll prefix, do the following:

1.Take your phone off-hook

2.Press # 7

3.Enter iii, where iii is the 1, 2, or 3 digit prefix for an international toll call

4.Press # #

5.Listen for two confirmation beeps

6.Place your phone on-hook

iiiis the international toll call prefix. The default value is 011. Enter your complete international toll prefix, up to three digits. If your toll prefix is less than three digits, enter only the digit or digits used. Do not enter extra digits to bring the total to three.

Note: Leave iii blank if you don't want to restrict any international calls.

Set Toll Restriction

To restrict a call that starts with a certain DTMF sequence, do the following:

1.Take your phone off-hook

2.Press # 98

3.Enter sequence which is a sequence of 1 to 15 DTMF digits

4.Press # #

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Hotline Dialer Installation & User Guide

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Contents Installation & User Guide DialerCopyright 2004 All rights reserved Contents Page How Dialer 27 Works Installing the DialerGetting Started Getting StartedDialer Setting Up the Dialer Setting Up the Dialer as a HotlineSeconds after coming off-hook, where N is from 1 to Programming a Hotline Phone NumberOnly one trigger can be active at any time Setting a Password Hotline SecurityEnter # * 2 Advanced Hotline Number ProgrammingUniversal Call Blocking Enter the first Instruction or NumberLast at least 2.4 seconds List of Instructions for Dialer Strings PPPSeconds Listen for Voice at least .2 seconds of voice# 1 # 0 1 2 3 4 5 6 7 8 9 # # 0 # 1 8 8 8 5 5 5 3 3 3 3 ## * 4 # # # * 0 # # #Set the Domestic Toll Length Setting Up the Dialer as a Toll RestrictorSettings Set Toll Restriction Set the Domestic Toll PrefixSet the International Toll Prefix Allow Some Calls Within a Restricted Area Settings Dialer Tone SettingsUsing the Dialer in Toll Restrictor Mode Using the DialerUsing the Dialer in Hotline Mode Frequently Asked QuestionsHotline Dialer Installation & User Guide Why doesnt the dialer dial my hotline number? Frequently Asked QuestionsWhy doesnt my dialer work? How can I make the dialer dial faster?How can I make the dialer tones quieter? Does the dialer work with rotary or pulse phones?Removed a restricted sequence, but it is still restricted Command Summary To Set Up a Trigger and Hotline NumberDialer LED Definitions Dialer LED Definitions0364-A 27308 2004

Dialer 27 specifications

Zoom Dialer 27 is an advanced communications solution designed specifically for businesses looking to enhance their calling capabilities and improve customer engagement. This sophisticated dialer integrates seamlessly with various customer relationship management (CRM) systems, allowing for a streamlined workflow that improves productivity and efficiency.

One of the standout features of Zoom Dialer 27 is its predictive dialing capability. This feature allows agents to efficiently manage outbound calls by automatically dialing numbers from a pre-defined list. The predictive dialer intelligently estimates when an agent will become available and connects calls accordingly, significantly reducing wait time and increasing the number of successful connections.

Moreover, the software incorporates a power dialer function, enabling users to initiate calls one after another without manual dialing. This not only saves time but also helps maintain a steady workflow throughout the day. Additionally, Zoom Dialer 27 includes a preview dialer mode that allows agents to see information about the contact before making the call, enabling them to prepare and personalize their conversations effectively.

Zoom Dialer 27 is built on robust technologies that ensure high reliability and performance. It utilizes cloud-based infrastructure, allowing for easy scalability to accommodate business growth and changing needs. This also ensures that users can access the platform from anywhere, making remote work more achievable. The security of customer data is paramount, and Zoom Dialer 27 employs advanced encryption protocols and compliance measures to protect sensitive information.

Another notable characteristic of Zoom Dialer 27 is its comprehensive reporting and analytics features. Users can gain insights into call performance, agent productivity, and overall campaign effectiveness through real-time dashboards and detailed reports. This data-driven approach empowers businesses to make informed decisions and optimize their calling strategies for better results.

Integrating with leading CRMs and other business applications, Zoom Dialer 27 enhances collaboration and communication across different departments. This ensures that customer interactions are logged and tracked, providing a holistic view of customer journeys.

In summary, Zoom Dialer 27 stands out for its predictive and power dialing functionalities, cloud-based architecture, robust security measures, and powerful reporting tools. This makes it a valuable tool for organizations aiming to enhance their outbound calling efforts, improve customer relations, and drive growth in an increasingly competitive landscape.
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