Heat & Glo LifeStyle PALOMA-BZ-MOD owner manual Troubleshooting, IntelliFire Ignition System

Page 46

10 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assem-

 

 

bly are tight; also verify connections are not grounding out to metal

 

 

chassis, pilot burner, pilot enclosure, mesh screen if present, or any

 

 

other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

A. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

46

Heat & Glo • PALOMA-BZ-MOD, PALOMA-GR-MOD, PALOMA-GY-MOD • 2189-900 Rev. i • 5/12

Page 45 Page 47
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Page 45 Page 47
Contents Models What to do if you smell gasCongratulations Homeowner Reference InformationTable of Contents Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsTools and Supplies Needed Design and Installation ConsiderationsGetting Started Inspect Appliance and ComponentsFraming and Clearances Selecting Appliance LocationClearances to Combustibles It is permissible to place the appliance on carpetTermination Locations Vent Termination Minimum ClearancesAlcove Applications Use of Elbows Vent InformationVenting Components Measuring StandardsHow to Use the Vent Graph Venting GuidelinesHorizontal Termination Adding Venting Components203 mm 178 mm 152 mm Fold Strap Vertical Termination Continue to assemble pipe sections until the height Secure the Vent Sections Twist-lock the vent cap and sealDisassemble Vent Sections Cathedral CeilingClass a Metal Chimney Existing Masonry Chimney Type aTo determine the length of flex needed, measure from Opening in Masonry Wall Slim Line Wall Thimble Installing Slim Line Trim Ring and Heat ShieldAssembling Slim Line Trim Ring and Heat Shield FIG. C Minimum Clearance Fuel Conversion Gas InformationGas Pressures Gas Connection Check for GAS LeaksIntelliFire Ignition System Wiring Recommendation for WireConnecting to the Appliance Wire Size Max. LengthLoss of Power and Battery Backup Usage Wall Switch Installation for Fan Optional Junction Box Wired to Wall SwitchRemove Shipping Materials Appliance SetupUnbolting Appliance from the Pallet Accessories Leveling and Lagging Down the ApplianceTop to Rear Vent Conversion Installing the Vent Restrictor Shutter AdjustmentAir Shutter Settings Installing Rock Media and Ember Material InstallationLeft Rock Cluster Installation precautions Optional BlowerFAN Base Contacts FAN Bracket Recommended operating procedures 28 Blower Wiring DiagramInstalling flame control solenoid Remote ControlsRemote receiver Wiring the flame control solenoid REDFront Door Glass Assembly Replacement Inner Glass Door Assembly ReplacementBefore Lighting Appliance Operating InstructionsControls Lighting Instructions IPI Final inspection byInitial Break-in Procedure Frequently Asked QuestionsAfter Appliance is Lit Symptom Possible Cause Corrective Action TroubleshootingIntelliFire Ignition System Ues to spark, and main Maintaining and Servicing Appliance Before servicingMaintenance Tasks Inspect Maintenance TasksReference Materials Appliance Dimension DiagramHearth Pad Vent Components Diagram SLP Series Vent ComponentsVent Components List ComponentsService Parts Rock PlacementPart number list on following Stocked Service Parts ListAt Depot #22 Bottom Plate Assembly NGK-DXV Limited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Contact Information

PALOMA-BZ-MOD specifications

The Heat & Glo LifeStyle PALOMA-BZ-MOD is an innovative and stylish gas fireplace designed to elevate the ambiance of any living space. This modern fireplace combines functionality, aesthetics, and advanced technology, making it an ideal choice for homeowners seeking both warmth and sophistication.

One of the standout features of the PALOMA-BZ-MOD is its contemporary design. With its clean lines and minimalist profile, this fireplace seamlessly integrates into various interior styles—from ultra-modern to classic decor. The wide viewing area provided by the expansive glass front ensures that the mesmerizing flames are the focal point of any room, creating an inviting and cozy atmosphere.

The PALOMA-BZ-MOD incorporates advanced heating technologies that enhance efficiency and performance. Its powerful heating capacity can warm spaces effectively, allowing for comfortable living even in colder climates. The unit is designed to operate quietly, ensuring that the crackling flames are the only sound you hear. This makes it perfect for homes where relaxation and tranquility are priorities.

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The fireplace is equipped with innovative technologies for ease of use. The flexible installation options mean it can be placed in a variety of locations, whether it's a central feature in a living room or an elegant addition to a dining area. Additionally, a user-friendly remote control allows for convenient operation, enabling users to turn the fireplace on or off and adjust settings from across the room.

Safety is a priority with the PALOMA-BZ-MOD. It features an advanced safety shut-off system, ensuring peace of mind for homeowners. The continuous pilot light and electronic ignition system enhance reliability, providing instant warmth when needed.

In summary, the Heat & Glo LifeStyle PALOMA-BZ-MOD exemplifies a harmonious blend of modern design and advanced technology. With its captivating flames, customizable features, and efficient heating performance, it serves as both a functional heating solution and a stunning piece of decor, making it a popular choice for any contemporary home.
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