Heat & Glo LifeStyle 6100PLUS owner manual Troubleshooting Guide

12 Troubleshooting

With proper installation, operation and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.

TROUBLESHOOTING GUIDE

Issues & Notes		Possible Causes		Solution
1.	Blue fl ames	1.	Cold start	This is normal operation and the fl ames will begin to yellow as the burners and
				logs heat.
		2.	Glowing embers not installed	Ensure rockwool is placed per the installation instructions.
2. Odor from the appli-		1.	New appliance	The appliance may release an odor for the fi rst several hours of operation from
	ance			paint curing and manufacturing oils burning off. This is normal and will dissipate
				with time.
3.	Appliance does not	1.	No power to appliance	Check breaker and disconnects to the appliance.
	turn on
		2.	No power to HRV200PLUS	Check breaker to HRV200PLUS and ensure ventilator is plugged in with the door
				closed.
		3.	No signal from the appliance to the	Check the wall control ON/OFF switch. Check any accessory switches con-
			HRV200PLUS; i.e., 12V DC not pres-	nected to REM terminals. Replace as needed.
			ent at “H1” terminal
		4.	No signal from the HRV200PLUS to	Check HRV200PLUS circuit board for jumper between 12V and R2 terminals.
			the appliance; i.e., 12V DC not present	Install as needed.
			at “R1” terminal
		5.	Control wiring between appliance and	Check wiring for correct connections and continuity.
			HRV200PLUS incorrect
		6.	Appliance circuit board wired incor-	Check appliance wiring per wiring diagram.
			rectly
		7.	Inadequate draft	Check HRV200PLUS fi lters - clean as needed.
				Check HRV200PLUS exhaust termination - repair, clean or replace as needed.
				Check appliance exhaust venting and connections. Ensure venting is not kinked
				or crushed. Ensure all connections are properly installed and secured.
				Check HRV200PLUS blower motor. Ensure motor is operating on high speed.
				Check HRV200PLUS blower wheels. Ensure blower wheels are clean - service
				as necessary per HRV200PLUS manual.
				Check HRV200PLUS heat exchanger core. Clean and service as necessary per
				HRV200PLUS manual.
				Check any dampers installed in the appliance exhaust or HRV200PLUS exhaust
				venting. Ensure dampers are properly set.
		8.	Pressure switch hose cracked or dis-	Check hose connecting fl ow sensor tube to pressure switch connector. Ensure
			connected.	no cracks or kinks exist. Replace as needed.
		9.	Pressure switch bad	Install a T-connector into the pressure switch tubing and connect a digital
				manometer or magnahelic gauge. If pressure reads 0.15 in. w.c. or greater and
				the pressure switch electrical contacts remain open, replace pressure switch.
		10.	Appliance circuit board bad	Check appliance circuit board per the schematic shown in Figure 8.3. Replace
				as necessary.
		11.	Flow sensor plugged	Attach a hose to the fl ow sensor tube and attempt to blow through the sensor.
				If the sensor is plugged, apply suffi cient pressure to clear the sensor. Always
				assess the cause for fl ow sensor plugging.

CAUTION

If sooting occurs in the appliance or if combustible material is burned, the pressure switch ports could close and prevent the appliance from operating. Refer to HRV200PLUS manual.

28 Hearth & Home Technologies • 6100PLUS • 4041-127 Rev D • 09/05