Desa (V)K42P installation manual Troubleshooting

Page 26

TROUBLESHOOTING

Continued

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

 

 

 

 

 

 

Pilot lights but flame goes out when control

1.

Gas control knob not fully pressed in

1.

Press in gas control knob fully

 

 

knob is released

2.

Gas control knob not pressed in long

2.

After pilot lights, keep gas control knob

 

 

 

 

3.

enough

3.

pressed in 30 seconds

 

 

 

 

Equipment shutoff valve not fully open

Fully open equipment shutoff valve

 

 

 

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

 

 

 

which allows thermocouple to cool,

 

gas company

 

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean pilot (see Cleaning and Main-

 

 

 

 

 

lem could be caused by one or both of

 

tenance, page 24) or replace pilot as-

 

 

 

 

 

the following:

 

sembly

 

 

 

 

 

A) Low gas pressure

 

 

 

 

 

 

 

 

5.

B) Dirty or partially clogged pilot

5.

Hand tighten until snug, then tighten 1/4

 

 

 

 

Thermocouple connection loose at con-

 

 

 

 

6.

trol valve

6.

turn more

 

 

 

 

Thermocouple damaged

Replace pilot assembly

 

 

 

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

 

 

 

-

 

 

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Main

 

 

 

 

 

 

 

tenance, page 24) or replace burner

 

 

 

 

2.

Inlet gas pressure is too low

2.

orifice

 

 

 

 

Contact local propane/LP or natural gas

 

 

 

 

3.

Thermopile leads disconnected or im-

3.

company

 

 

 

 

Reconnect leads

 

 

 

 

4.

properly connected

4.

Replace thermopile

 

 

 

 

 

Thermopile is defective

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

2.

Burner porting or orifice clogged

2.

company

 

 

 

 

Clean burner (see Cleaning and Main-

 

 

 

 

 

 

 

tenance, page 24) or replace burner

 

 

 

 

 

 

 

orifice

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Main-

 

 

 

 

 

 

 

tenance, page 24) or replace burner

 

 

 

 

2.

Damaged burner

2.

orifice

 

 

 

 

Replace damaged burner

 

 

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

Slight smoke or odor during initial

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

operation

 

and logs curing

 

operation

 

 

 

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position

 

 

burner is lit

2.

when burner is cold

2.

and let warm up for a minute

 

 

 

 

Air in gas line

Operate burner until air is removed from

 

 

 

 

 

 

 

line. Have gas line checked by local

 

 

 

 

3.

Dirty or partially clogged burner orifice

3.

propane/LP or natural gas company

 

 

 

 

Clean burner (see Cleaning and Main-

 

 

 

 

 

 

 

tenance, page 24) or replace burner

 

 

 

 

 

 

 

orifice

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

2.

Debris around burner air mixer

2.

not excessively impinge on it

 

 

 

 

Inspect the opening at the base of the

 

 

 

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

 

 

 

any type of material

 

26

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111921-01E

Image 26
Contents For Your Safety What to do if YOU Smell GASTable of Contents Safety InformationLocal Codes Product FeaturesProduct Identification Clearances Pre-Installation PreparationLocation and space requirements Framing Clearances for Installation Against an Exterior Wall Framing and finishingLocation of Termination Cap Termination CAP AIR Supply Inlet GAS MeterInstallation Planning Venting Installation InstructionsInstallation Precautions Horizontal Termination InstallationVent Pipe Connections Vent pipe before connecting horizontal run to vent cap see Horizontal Termination Configurations Ground Floor InstallationSnorkel Termination Installation Venting with Two 90 ElbowsFlat Ceiling Installation Offset with Wall Strap and 45 ElbowsVertical Termination Configurations Vertical VentingParts lists for venting kits and components Fireplace InstallationHigh Altitude Installation Installing optional blower accessoriesModel BKT Installation Attaching Speed Control to FireboxInstallation Items Needed Installing Gas Piping to Fireplace LocationBlower Wiring Diagram Pressure Testing Gas Supply Piping System Connecting Fireplace to GAS SupplyInstallation Items Needed Checking GAS ConnectionsInstalling Remote Receiver Installing Optional Wall Mount Switch GWMS2Pressure Testing Fireplace Gas Connections Removing/Replacing Glass Door Installing Brick liner Models BL42DASA and BL42DHASACleaning Glass Door Removing Louver PanelsInstalling logs, lava rock Glowing embers Installing Brick PanelsLighting Instructions For your safety read Before lightingOperating Fireplace OpTIONAL Hand-Held Manual Lighting ProcedureTo Turn OFF GAS To Appliance Remote OperationOperating optional GWMT1 Wall Mounted Thermostat Operating optional blower accessoryThermostat Series Model HRC200 Inspecting Burners Cleaning MaintenancePilot assembly Burner Flame PatternPilot and burners TroubleshootingTo clean pilot. This can damage pilot unit LogsTroubleshooting Gas leak. See Warning statement AboveTechnical Service Replacement PartsService Hints SpecificationsAccessories Illustrated Parts Breakdown Models VK42N, VK42NH, VK42P and VK42PHParts List Burner Assembly for Models VK42N, VK42NH, VK42P and VK42PH KEY NO. Part NO. Description 111921-01E 111921-01E Warranty Information Keep this Warrant

(V)K42P specifications

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