Desa (V)K42P installation manual Gas leak. See Warning statement, Above

Page 27

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is normal. If noise is excessive,

just after burners are lit or shut off

 

tracting while cooling

 

contact qualified service person

Remote does not function

1.

Battery is not installed or battery power

1.

Replace 9-volt batteries in receiver and

 

 

is low

 

hand-held remote control

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 17)

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to 40

 

 

 

 

mph winds. However, extreme condi-

 

 

 

 

tions may occur. See Lighting Instruc-

 

2.

Low line pressure

2.

tions on page 21

 

Contact local propane/LP or natural gas

 

3.

Pilot is partially clogged

3.

company

 

Clean pilot (see Cleaning and Mainte-

 

4.

Inner vent pipe leaking exhaust gasses

4.

nance, page 24)

 

Locate and correct all leaks (see Check-

 

5.

into system

5.

ing Gas Connections, page 17)

 

Glass too loose and air tight gasket leaks

Tighten glass

 

6.

in corners after usage

6.

Replace faulty component

 

Bad thermopile or thermocouple

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

dom from debris or blockage

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

2.

above

2.

ing Gas Connections, page 17)

 

Control valve defective

Replace control valve

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 17)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing

 

 

 

 

Logs, Lava Rock, and Glowing Embers,

 

2.

Air holes at burner inlet blocked

2.

page 20)

 

Clean out air holes at burner inlets. Pe-

 

3.

Burner flame holes blocked

3.

riodically repeat as needed

 

Remove blockage

111921-01E

www.desatech.com

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Contents What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsProduct Features Product IdentificationLocal Codes Pre-Installation Preparation Location and space requirementsClearances Framing and finishing Framing Clearances for Installation Against an Exterior WallTermination CAP AIR Supply Inlet GAS Meter Location of Termination CapHorizontal Termination Installation Venting Installation InstructionsInstallation Precautions Installation PlanningVent Pipe Connections Vent pipe before connecting horizontal run to vent cap see Ground Floor Installation Horizontal Termination ConfigurationsVenting with Two 90 Elbows Snorkel Termination InstallationOffset with Wall Strap and 45 Elbows Flat Ceiling InstallationVertical Venting Vertical Termination ConfigurationsInstalling optional blower accessories Fireplace InstallationHigh Altitude Installation Parts lists for venting kits and componentsAttaching Speed Control to Firebox Model BKT InstallationInstalling Gas Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Checking GAS Connections Connecting Fireplace to GAS SupplyInstallation Items Needed Pressure Testing Gas Supply Piping SystemInstalling Optional Wall Mount Switch GWMS2 Pressure Testing Fireplace Gas ConnectionsInstalling Remote Receiver Removing Louver Panels Installing Brick liner Models BL42DASA and BL42DHASACleaning Glass Door Removing/Replacing Glass DoorInstalling Brick Panels Installing logs, lava rock Glowing embersFor your safety read Before lighting Operating FireplaceLighting Instructions Remote Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance OpTIONAL Hand-HeldOperating optional blower accessory Thermostat Series Model HRC200Operating optional GWMT1 Wall Mounted Thermostat Burner Flame Pattern Cleaning MaintenancePilot assembly Inspecting BurnersLogs TroubleshootingTo clean pilot. This can damage pilot unit Pilot and burnersTroubleshooting Above Gas leak. See Warning statementSpecifications Replacement PartsService Hints Technical ServiceAccessories Models VK42N, VK42NH, VK42P and VK42PH Illustrated Parts BreakdownParts List Burner Assembly for Models VK42N, VK42NH, VK42P and VK42PH KEY NO. Part NO. Description 111921-01E 111921-01E Keep this Warrant Warranty Information

(V)K42P specifications

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