Desa (V)K36P SERIES, (V)K36N SERIES installation manual Observed Problem Possible Cause Remedy

Page 29

TROUBLESHOOTING

29

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 27) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads

 

 

properly connected

 

 

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

company

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 27) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 27) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP or natural gas company

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 27) or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common. If noise is excessive, contact qualified service person

Remote does not function

1. Battery is not installed or battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

For morevisit www..com

111923-01B

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Contents For Your Safety What to do if YOU Smell GAS OWNER’S Operation Installation ManualFor Your Safety Safety Information Table of ContentsLocal Codes Product IdentificationLocation and Space Requirements Product FeaturesPRE-INSTALLATION Preparation Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Horizontal Vent Cap Noncombustible Exterior Ground Floor Installation Horizontal Termination ConfigurationsCorner Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationInstalling Optional Blower Accessories Fireplace InstallationModel BK Installation Check GAS TypeAttaching Speed Control to Firebox Model BKT InstallationInstallation Items Needed Installing GAS Piping to Fireplace LocationBlower Wiring Diagram Installation Items Needed Connecting Fireplace to GAS SupplyPressure Testing Gas Supply Piping System Checking GAS ConnectionsPressure Testing Fireplace Gas Connections Installing Optional Wall Mount Switch GWMS2Removing Louver Panels Installing Remote ReceiverREMOVING/REPLACING Glass Door Removing Glass Doors Installing Brick Liner Models BL36DASA and BL36DHASACleaning Glass Door Operating Fireplace Installing LOGS, Lava Rock and Glowing EmbersFor Your Safety Read Before Lighting Lighting Instructions Manual Lighting ProcedureTo Turn OFF GAS To Appliance Optional HAND-HELD Remote OperationAuto Thermostatic Mode Manual ModeSafety Features ON/OFF Series Model GhrcbPilot Assembly Operating Optional Blower AccessoryInspecting Burners Operating Optional GWMT1 Wall Mounted ThermostatGlass Door Cleaning and MaintenancePilot and Burners LogsObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Above Gas leak. See Warning statementService Hints Replacement PartsTechnical Service SpecificationsModels Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListBurner Assembly for Models VK36N, VK36NH, VK36P, VK36PH Parts List Accessories Owners Registration Form Postage Required 111923-01B Warranty Information

(V)K36P SERIES, (V)K36N SERIES specifications

Desa (V)K36P Series and (V)K36N Series represent a significant advancement in the world of high-efficiency heating solutions, known for their innovative features and technologies that cater to varying heating needs. These series are engineered for both residential and commercial applications, offering flexibility and efficiency to meet diverse climate requirements.

One of the standout features of the Desa (V)K36P and (V)K36N Series is their advanced combustion technology. Utilizing a unique burner design, these units maximize energy output while minimizing emissions. This is particularly important in today's environmentally-conscious market, where efficient energy use and reduced carbon footprints are critical.

Moreover, these series incorporate advanced heat exchanger technologies that ensure optimal thermal efficiency. This design minimizes heat loss and enhances the performance of the heating system, allowing users to enjoy comfortable indoor temperatures without excessive energy costs. The durable materials used in the construction of these heat exchangers also contribute to their longevity and reliability, making them a worthy investment.

Another notable characteristic of the Desa (V)K36P and (V)K36N Series is their user-friendly control systems. Features such as digital thermostats and programmable settings allow users to customize their heating schedules with ease, ensuring their living or working spaces remain comfortable at all times. Additionally, some models come equipped with Wi-Fi connectivity, enabling remote operation and monitoring via smartphone applications.

In terms of safety, the Desa series does not compromise. Each unit includes multiple safety features, such as overheat protection, flame failure detection, and pressure relief systems, ensuring that users can rely on their heaters with peace of mind.

Installation and maintenance are also made simpler with the Desa (V)K36P and (V)K36N Series. These models are designed for straightforward installation, minimizing disruptions during setup. They also require minimal maintenance, which reduces long-term service costs for users.

In conclusion, the Desa (V)K36P and (V)K36N Series stand out in the market due to their innovative technologies, high efficiency, user-friendly controls, and robust safety measures. These qualities make them excellent choices for anyone seeking reliable and effective heating solutions in a variety of settings.
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