is
11.2 Troubleshooting: general errors
Warning
Maintenance may only be performed by a qualified service and maintenance engineer.
General errors
Symptom | Cause | Solution |
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Gas smell | Gas leak |
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| Warning |
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| Contact your installation engineer or local gas company | |
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| Close the main gas valve immediately. |
| immediately. |
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| Warning |
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| Do not operate any switches. |
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| Warning |
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| No naked flames. |
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| Warning |
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| Ventilate the boiler room. |
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Water leakage | Leakage from a water | Tighten the threaded connection |
| If the leak persists, consult your installation engineer | |
| connection (threaded) |
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| Leakage from another | Trace the leak |
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| nearby water appliance |
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| or pipe segment |
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| Leakage from the | Consult the supplier and/or manufacturer |
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| appliance's tank |
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| Condensation | Before drawing (too much) tap water, wait until the water in the |
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| boiler has reached the set temperature. |
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Explosive ignition | Incorrect supply | Set the correct supply pressure and/or burner |
| If ignition is not improved, consult your installation engineer. | |
| pressure and/or burner | pressure. (3.11 "Checking the supply pressure and burner |
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Poor flame profile | pressure | pressure") |
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| Contaminated burner | Clean the burner(s) (12.4.2 "Clean the burner(s)") |
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| Contaminated orifice | Clean the orifice(s) (12.4.3 "Clean the orifice(s)") |
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| Inadequate air supply | Improve the air supply by providing better ventilation in the boiler |
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| room. |
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Instruction manual BFM | 58 |
