Desa EFS33NR, EFS33NRA, EFS33PR, EFS33PRA VSGF33NR, VSGF33NRA, VSGF33PR, VSGF33PRA Maintenance

Page 21

TROUBLESHOOTING

21

TROUBLESHOOTING

Continued

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

 

 

 

Burner does not light after ODS/pilot is lit

1.

Inlet gas pressure is too low

1.

Contact local natural or propane/LP gas

 

 

 

 

 

 

company

 

 

 

2.

Burner orifice(s) clogged

2. Clean burner(s) (see Cleaning and Mainte-

 

 

 

 

 

 

nance, page 19) or replace burner orifice(s)

 

 

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads (see Wiring Diagram,

 

 

 

 

properly connected

 

page 23)

 

 

 

4.

Burner will not come on in remote po-

4.

Replace battery in transmitter and receiver

 

 

 

 

sition

 

 

 

 

 

 

 

 

 

 

 

Delayed ignition of one or both burners

1.

Manifold pressure is too low

1.

Contact local natural or propane/LP gas

 

 

 

 

 

 

company

 

 

 

2.

Burner orifice(s) clogged

2.

Clean burner(s) (see Cleaning and Main-

 

 

 

 

 

 

tenance, page 19) or replace burner

 

 

 

 

 

 

orifice(s)

 

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Main-

 

 

 

 

 

 

tenance, page 19) or replace burner

 

 

 

 

 

 

orifice(s)

 

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

 

 

Maintenance, page 19)

 

 

 

2.

Gas regulator defective

2.

Replace gas control

 

 

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

 

 

and logs curing

 

operation

 

 

 

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

 

burners are lit

 

when burners are cold

 

let warm up for a minute

 

 

 

2.

Air in gas line

2.

Operate burners until air is removed

 

 

 

 

 

 

from line. Have gas line checked by lo-

 

 

 

 

 

 

cal natural or propane/LP gas company

 

 

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

 

 

ances (see pages 8 through 11)

 

 

 

4.

Dirty or partially clogged burner

4.

Clean burners (see Cleaning and Main-

 

 

 

 

orifice(s)

 

tenance, page 19) or replace burner

 

 

 

 

 

 

orifice(s)

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

Remote does not function (GHRC and GHRCTA only)

1.Battery is not installed. Battery power is low

1.Replace 9-volt batteries in receiver and remote control

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107172-01G

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Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualSafety Information Table of ContentsProduct Identification Log Base Assembly VSGF33NRA ShownLocal Codes Product FeaturesUnpacking AIR for Combustion and VentilationDetermining FRESH-AIR Flow for Heater Location Providing Adequate VentilationUnusually Tight Construction Confined and Unconfined SpaceVentilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Installing Hood InstallationCheck GAS Type Electrical HookupConventional Fireplace Installation Installation ClearancesIncluded with Mantel Accessory Assembling and Attaching Optional Brass TrimPlacing Hearth Base Accessory Against Wall Mantel Clearances for Built-In Installation BUILT-IN Fireplace InstallationInstallation Items Needed Installing GAS Piping to Fireplace LocationGas Connection Connecting Equipment Shutoff Valve to Heater ControlPressure Testing gas Supply Piping system Pressure Testing Fireplace Gas ConnectionsChecking GAS Connections Place front log on top of the grate. Make sure the notches Installing Fireplace Screen For Your Safety Read Before Lighting Operating FireplaceLighting Instructions Manual Lighting Procedure To Turn OFF GAS To ApplianceOptional Remote Operation Pilot Flame Pattern Inspecting BurnersOptional Blower Operation Main BurnerCleaning Maintenance Cleaning Burner Injector Holder and Pilot AIR Inlet HoleLogs Observed Problem Possible Cause Remedy TroubleshootingMaintenance, For Visit Com Specifications Wiring DiagramReplacement Parts Service HintsIllustrated Parts Breakdown Not a field replaceable part Parts ListIllustrated Parts Breakdown KEY Part Number Description QTY Accessories Corner Hearth Base Cabinet Mantel and Full Hearth BaseHardwood Hearth Base Laminate Trim for Hearth or MantelWALL-MOUNT Thermostat Switch GWMT1 Receiver and HAND-HELD Remote Control KIT GHRC/CGHRC SeriesWALL-MOUNT ON/OFF Switch GWMS2 Not ShownOwners Registration Form Tape 107172-01G Warranty Information
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