Desa CHL3924NR installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 24

Troubleshooting

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

2.

nected to ignitor cable

2.

Free ignitor cable if pinched

 

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

3.

Piezo ignitor nut is loose

3.

ignitor cable dry

 

Tighten nut holding piezo ig-

 

 

 

 

nitor to base panel of log set. Nut

 

4.

Broken ignitor cable

4.

is located behind base panel

 

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode positioned

6.

Replace pilot assembly

 

7.

wrong

7.

Replace pilot assembly

 

Ignitor electrode broken

 

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

ment shutoff valve closed

2.

equipment shutoff valve

no ignition

2. Control knob not in PILOT

Turn control knob to PILOT

 

3.

position

3.

position

 

Control knob not pressed in

Press in control knob while in

 

4.

while in PILOT position

4.

PILOT position

 

Air in gas lines when in-

Continue holding down con-

 

 

stalled

 

trol knob. Repeat igniting op-

 

5.

Depleted gas supply (propane/

5.

eration until air is removed

 

Contact local propane/LP gas

 

6.

LP only)

6.

company

 

ODS/pilot is clogged

Clean ODS/pilot (see Clean-

 

 

 

 

ing and Maintenance, page

 

 

 

 

23) or replace ODS/pilot as-

 

7.

Gas regulator setting is not

7.

sembly

 

Replace gas regulator

 

 

correct

 

 

 

24

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111161-01H

Image 24
Contents 18, 24 and 30 Remote Ready Yellow Flame Model ShownTable of Contents Safety InformationSafety Information Local Codes Product Features Remote Control AccessoriesProduct Identification UnpackingProviding Adequate Ventilation Determining FRESH-AIR Flow for Heater LocationUnusually Tight Construction Determining if You Have a Confined or Unconfined SpaceVentilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Installation Check GAS TypeInstallation and Clearances Vent-Free Operation OnlyMinimum Fireplace Clearance To Combustible Materials Minimum FireboxIf Using Mantel Mantel ClearancesInstalling Damper Clamp Accessory for Vented Operation Floor ClearancesChimney Minimum Permanent 15 toInstalling Heater Base Assembly Installation Items NeededConnecting to GAS Supply External Regulator With Vent Pointing DownChecking GAS Connections Propane/LPNatural Installing Remote Receiver Unit Pressure Testing Heater Gas ConnectionsTest Pressures Equal To or Less Than Psig 3.5 kPa Installing Wireless hand- Held Remote control AccessoryInstalling 9-Volt Battery in Receiver Installing Logs Installing Front Log #1 CCL3930PR/NR ShownInstalling Crossover Log #4 CCL3930PR/NR Shown For Your Safety Read Before Lighting Operating HeaterLighting Instructions To Turn OFF GAS To Appliance  MANUAL Lighting Procedure Optional Hand-HeldRemote Operation On/Off Series Model HRC101Inspecting Burners Pilot Flame PatternCleaning Maintenance Burner Injector Holder and Pilot Air Inlet HoleLogs Main burnerTroubleshooting Observed Problem Possible Cause RemedyMaintenance, See Cleaning and Mainte Gas leak. See Warning See Checking Gas ConnecIllustrated Parts Breakdown Models CCL3018PR, CCL3018PRA, CCL3018NR and CCL3018NRAParts List Models CCL3930NRA Description QTY Specifications Wiring DiagramTechnical Service Service HintsReplacement Parts Parts Under WarrantyParts Not Under Warranty Parts CentralReceiver and HAND-HELD Thermostat Remote Control KIT HRC201 Receiver and HAND-HELD Remote Control KIT HRC101Equipment Shutoff Valve GA5010 Fireplace Hood111161-01H Warranty Information Keep this WarrantyLimited Warranty VENT-FREE GAS LOG Heaters

CHL3924NR specifications

Desa CHL3924NR is an innovative and versatile heating solution designed to meet the demands of modern living. This unit is particularly favored for its combination of efficiency, performance, and advanced technology, making it an ideal choice for homeowners looking for effective heating options.

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In conclusion, the Desa CHL3924NR stands out as a reliable, efficient, and stylish heating solution, perfect for contemporary homes. Its combination of advanced technology, user-friendly features, energy efficiency, and safety make it an excellent choice for anyone looking to enhance their heating experience. Whether for a cozy night in or providing warmth during colder months, the Desa CHL3924NR delivers exceptional performance that meets the needs of today’s consumers.