Desa CHL3924NR installation manual See Cleaning and Mainte

Page 26

Troubleshooting

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

 

Slight smoke or odor during

1.

Not enough air

1.

Check burner for dirt and

initial operation

 

 

 

debris. If found, clean burner

 

 

 

 

 

(see Cleaning and Mainte-

 

 

2.

Gas regulator defective

2.

nance, page 23)

 

 

Replace gas control

 

 

3.

Residues from manufacturing

3.

Problem will stop after a few

 

 

 

processes and logs curing

 

hours of operation

 

 

 

 

 

 

 

Moisture/condensation noticed

1.

Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

 

(page 5)

 

 

 

 

 

 

Heater produces a whistling

1.

Turning control knob to HI

1.

Turn control knob to LO position

 

noise when burner is lit

2.

position when burner is cold

2.

and let warm up for a minute

 

 

Air in gas line

Operate burner until air is

 

 

 

 

 

removed from line. Have gas

 

 

 

 

 

line checked by local natural

 

 

3.

Air passageways on heater

3.

or propane/LP gas company

 

 

Observe minimum installation

 

 

4.

blocked

4.

clearances (see page 9)

 

 

Dirty or partially clogged

Clean burner (see Cleaning

 

 

 

burner orifice

 

and Maintenance, page 23)

 

 

 

 

 

or replace burner orifice

 

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when using

 

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, carpet

walls or furniture

 

cleaners, etc. may turn into

 

cleaners or similar products

 

 

 

white powder residue

 

 

 

 

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed.

1.

Replace 9-volt batteries in

 

 

 

Battery power is low

 

receiver and hand-held remote

 

 

 

 

 

control

 

 

 

 

 

 

 

Heater produces a clicking/tick-

1.

Metal expanding while heat-

1.

This is common with most

ing noise just after burner is lit

 

ing or contracting while

 

heaters. If noise is exces-

or shut off

 

cooling

 

sive, contact qualified ser-

 

 

 

 

 

vice person

26

www.desatech.com

111161-01H

Image 26
Contents 18, 24 and 30 Remote Ready Yellow Flame Model ShownTable of Contents Safety InformationSafety Information Local Codes Product Identification Product FeaturesRemote Control Accessories UnpackingUnusually Tight Construction Providing Adequate VentilationDetermining FRESH-AIR Flow for Heater Location Determining if You Have a Confined or Unconfined SpaceVentilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Installation Check GAS TypeMinimum Fireplace Clearance To Combustible Materials Installation and ClearancesVent-Free Operation Only Minimum FireboxIf Using Mantel Mantel ClearancesChimney Minimum Permanent Installing Damper Clamp Accessory for Vented OperationFloor Clearances 15 toInstalling Heater Base Assembly Installation Items NeededConnecting to GAS Supply External Regulator With Vent Pointing DownNatural Checking GAS ConnectionsPropane/LP Test Pressures Equal To or Less Than Psig 3.5 kPa Installing Remote Receiver UnitPressure Testing Heater Gas Connections Installing 9-Volt Battery in Receiver Installing Wireless hand- Held Remote controlAccessory Installing Logs Installing Front Log #1 CCL3930PR/NR ShownInstalling Crossover Log #4 CCL3930PR/NR Shown Lighting Instructions For Your Safety Read Before LightingOperating Heater To Turn OFF GAS To Appliance Remote Operation  MANUAL Lighting ProcedureOptional Hand-Held On/Off Series Model HRC101Inspecting Burners Pilot Flame PatternLogs Cleaning MaintenanceBurner Injector Holder and Pilot Air Inlet Hole Main burnerTroubleshooting Observed Problem Possible Cause RemedyMaintenance, See Cleaning and Mainte Gas leak. See Warning See Checking Gas ConnecIllustrated Parts Breakdown Models CCL3018PR, CCL3018PRA, CCL3018NR and CCL3018NRAParts List Models CCL3930NRA Description QTY Technical Service SpecificationsWiring Diagram Service HintsParts Not Under Warranty Replacement PartsParts Under Warranty Parts CentralEquipment Shutoff Valve GA5010 Receiver and HAND-HELD Thermostat Remote Control KIT HRC201Receiver and HAND-HELD Remote Control KIT HRC101 Fireplace Hood111161-01H Limited Warranty VENT-FREE GAS LOG Heaters Warranty InformationKeep this Warranty

CHL3924NR specifications

Desa CHL3924NR is an innovative and versatile heating solution designed to meet the demands of modern living. This unit is particularly favored for its combination of efficiency, performance, and advanced technology, making it an ideal choice for homeowners looking for effective heating options.

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