Desa K36EN, K36EP installation manual Owners Registration Form

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OWNER'S REGISTRATION FORM

OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone: (

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA:

1.Where will the product be used?

 

Living/Family Room

Office/Warehouse Utility Shed/Outbuilding

Garage Bedroom

Bathroom

Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes

No

3.

Who selected the product? Male

Female Both

 

 

 

4.

What is the population of your area?

Under 10,000

10,000 to 25,000

25,000 to 50,000 50,000 to 100,000

 

100,000 to 250,000

Over 250,000

 

 

 

 

5.

What is your primary source of heat?

Propane (LP Gas) Fuel Oil Wood Natural Gas

Electric

Other

6.

How was the product installed? Professional Installer

Self Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

Hardware

Propane Dealer

Natural Gas/Utility Co.

Home Center/Builder’s Supply

 

Fireplace or Hearth Shop

Farm Store

Other

 

 

 

 

 

 

10.

What motivated you to buy this product? Sudden Cold Weather

Replace Older Model D.I.Y. Home Project

 

Emergency Back-Up Heat

Heater was on Sale

Energy Savings/High Efficiency Construction Project Other

11.

How did you learn about this product brand? Advertising

Relative or Friend

 

Store Display Other ________________________

12.

Level of Education of Purchaser: Some High School

Completed High School

Completed College

Completed Graduate School

13.

Age of Purchaser: Under 20 20 - 29

30 - 39

40 - 49

50 - 59

60 or Over

 

14.

Buyer’s total annual household income: Under $15,000

$15,000 to $19,999

$20,000 to $34,999

$35,000 to $49,999

 

$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over

 

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

Price

Brand Name

Overall Quality

Heat Output

Made in USA

Warranty

Local Service

Value for Price

Prior Brand Experience

Controls Location

Thermostat, Remote, or Manual Operation

Ease of Operation

Special Features

Salesperson’s Recommendation

Friend/Relative’s Recommendation

Portability

Quiet Operation

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Contents DIRECT-VENTFIREPLACE OWNER’S OPERATION AND INSTALLATION MANUALNATURAL GAS MODELS VK36EN SERIES PROPANE/LP GAS MODELS VK36EP SERIESSAFETY INFORMATION TABLE OF CONTENTSSAFETY INFORMATION PRODUCT IDENTIFICATIONLOCAL CODES ContinuedLOCATION AND SPACE REQUIREMENTS PRODUCT FEATURESPRE-INSTALLATION PREPARATION FRAMING AND FINISHING PRE-INSTALLATION PREPARATIONContinued CLEARANCESLOCATION OF TERMINATION CAP LOCATION OF TERMINATION CAPD E B L V G V AINSTALLATION PRECAUTIONS VENTING INSTALLATION INSTRUCTIONSContinued VENTING INSTALLATION INSTRUCTIONSINSTALLATION PLANNING Horizontal Termination InstallationExterior VENTING INSTALLATION INSTRUCTIONSVENTING INSTALLATION INSTRUCTIONS ContinuedContinued VENTING INSTALLATION INSTRUCTIONSHorizontal Termination Configurations VENTING INSTALLATION INSTRUCTIONSRecommended Applications VENTING INSTALLATION INSTRUCTIONSContinued Venting with Two 90 Elbows VENTING INSTALLATION INSTRUCTIONSContinued Venting with Two 90 ElbowsContinued VENTING INSTALLATION INSTRUCTIONSINSTALLATION FOR VERTICAL TERMINATION Flat Ceiling InstallationVenting with Two 90 Elbows VENTING INSTALLATION INSTRUCTIONSVertical Termination Configurations ContinuedVertical Venting VENTING INSTALLATION INSTRUCTIONSHIGH ALTITUDE INSTALLATION ContinuedModel BK Installation FIREPLACE INSTALLATIONVENTING INSTALLATION INSTRUCTIONS PARTS LISTS FOR VENTING KITS AND COMPONENTSContinued FIREPLACE INSTALLATIONModel BKT Installation Continued FIREPLACE INSTALLATIONINSTALLING GAS PIPING TO FIREPLACE LOCATION Blower Wiring DiagramContinued FIREPLACE INSTALLATIONInstallation Items Needed Pressure Testing Gas Supply Piping SystemRemoving Louver Panels FIREPLACE INSTALLATIONPressure Testing Fireplace Gas Connections ContinuedContinued FIREPLACE INSTALLATIONCleaning Glass Door See Cleaning and Maintenance on pageContinued FIREPLACE INSTALLATIONINSTALLING LOGS, LAVA ROCK AND GLOWING EMBERS WALL SWITCH INSTALLATIONContinued WIRING DIAGRAMFIREPLACE INSTALLATION OPTIONAL REMOTE CONTROL INSTALLATION Model WRCTO TURN OFF GAS TO APPLIANCE OPERATING FIREPLACEFOR YOUR SAFETY READ BEFORE LIGHTING LIGHTING INSTRUCTIONSOPERATING FIREPLACE INSPECTING BURNERSOPERATING OPTIONAL BLOWER ACCESSORY PILOT ASSEMBLYLOGS CLEANING AND MAINTENANCEGLASS DOOR PILOT AND BURNERSREMEDY TROUBLESHOOTINGOBSERVED PROBLEM POSSIBLE CAUSEPOSSIBLE CAUSE TROUBLESHOOTINGOBSERVED PROBLEM ContinuedSPECIFICATIONS REPLACEMENT PARTSSERVICE HINTS TECHNICAL SERVICEILLUSTRATED PARTS BREAKDOWN ILLUSTRATED PARTS BREAKDOWNMODELS VK36EN, VK36ENH, VK36EP, VK36EPH PARTS LIST PARTS LISTILLUSTRATED PARTS BREAKDOWN 111957-01 PARTS LISTPARTS LIST ACCESSORIES OWNERS REGISTRATION FORM TAPE Postage RequiredTAPE Page NOT A UPC WARRANTY INFORMATIONLIMITED WARRANTY DIRECT-VENTFIREPLACE