Desa CGEFP33NR installation manual Observed Problem Possible Cause Remedy

Page 25

OWNER’S MANUAL

TROUBLESHOOTING

Continued

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

 

burner is lit

 

when burner is cold

 

let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

 

line. Have gas line checked by local

 

 

 

 

 

natural gas company

 

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

 

ances (see pages 8 through 10)

 

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 23) or replace burner orifice

 

 

 

 

 

 

 

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

 

spark at ODS/pilot (manual ignition mode)

 

tor cable

 

 

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

 

base panel

 

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

 

6.

Ignitor electrode broken

6.

Replace piezo ignitor

 

 

7.

Ignitor electrode positioned wrong

7.

Replace piezo ignitor and bracket

 

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

 

spark at ODS/pilot but no ignition (manual

 

shutoff valve closed

 

shutoff valve

 

ignition mode)

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position full

 

 

 

 

 

counterclockwise

 

 

3.

Air in gas lines when installed

3.

Continue holding control knob in full

 

 

 

 

 

counterclockwise position. Repeat

 

 

 

 

 

igniting operation until air is removed

 

 

4.

ODS/pilot is clogged

4.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 23) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

5.

Gas regulator setting is not correct

5.

Replace gas regulator

 

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully turned counter-

1.

Turn control knob fully counterclock-

 

control knob is released (manual ignition

 

clockwise

 

wise

 

mode)

2.

Control knob not held long enough

2.

After ODS/pilot lights, hold control

 

 

 

 

 

knob for 30 seconds

 

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural gas company

 

 

 

which allows thermocouple to cool,

 

 

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

lem could be caused by one or both of

 

Maintenance, page 23xx) or replace

 

 

 

the following:

 

ODS/pilot assembly

 

 

 

A) Low gas pressure

 

 

 

 

 

 

B) Dirty or partially clogged OD S/pilot

 

 

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

 

trol valve

 

1/4 turn more

 

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

 

7.

Control valve damaged

7.

Replace control valve

 

B

 

www.desatech.com

 

Continued

 

 

 

 

 

 

 

107569

25

For more information, visit www.desatech.com

Page 24 Page 26
Image 25
Page 24 Page 26
Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualUnvented Natural GAS Fireplace Safety InformationLocal Codes Product IdentificationUnpacking AIR for Combustion and Ventilation Product FeaturesDetermining FRESH-AIR Flow for Fireplace Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Inside Ventilation AIRBuilding Ventilation Air From OutdoorsInstallation Clearances InstallationCheck GAS Type Electrical HookupRemoval of Fireplace Screen and Floor Assembly Installation SequenceRelocating Wall Switch Lines and wiring when moving floor Mounting Wall Switch to Side of Mantel Installing Variable Speed Blower AccessoryOperating the Blower Installing Plastic Bushing for Power CordLower Rear Wall Firebox Blower Installing Thermostatic Blower AccessoryInstalling Bushings Left Side Exit shown Connecting Fireplace to GAS Supply Installing GAS Piping to Fireplace LocationInstallation Items Needed Pressure Testing Gas Supply Piping System Conventional Fireplace InstallationPressure Testing Fireplace Gas Connections Checking GAS ConnectionsActual Framing Height 32 3/8 Front Width Depth BUILT-IN Fireplace InstallationNails or Wood Screws Mantel Clearances for Built-In InstallationInstalling Logs CGEFP33NR Installing HoodMiddle Log #1 Shaped Cutout in Base Burner Installing Logs EFP33NRInstalling Battery Into Remote Installing ScreenFor Your Safety Read Before Lighting Operating FireplaceUsing Hand-Held Wireless Remote Control Manual Lighting Instructions For Electrical Power OutageShutting Off Heater Wall Switch Shutting Off Heater Wireless Remote ControlInspecting Burners Shutting Off Heater When Manually LitOptional Blower Operation Pilot Flame PatternCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning and MaintenanceLogs Observed Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Gas leak. See Warning statement Wiring Diagram Replacement Parts SpecificationsService Hints Technical ServiceParts Dealers Illustrated Parts Breakdown Remote Control Fireplace EFP33NR and CGEFP33NR Parts ListFirebox KEY Part Number Description QTY Blower Accessory GA3750 Series and GA3650T Series AccessoriesCorner Mantel Equipment Shutoff Valve GA5010Diameter Holes This page Intentionally Left Blank 107569 Warranty Information

CGEFP33NR specifications

Desa CGEFP33NR is an innovative and efficient electrical appliance designed to cater to modern household needs. At the forefront of its offering is its exceptional energy efficiency, which allows it to provide substantial heating power while minimizing energy consumption. This model is equipped with advanced heating technologies that ensure quick and consistent warmth throughout any space it occupies.

One of the standout features of the Desa CGEFP33NR is its dual-fuel capability. This versatile appliance can operate on both natural gas and propane, making it a flexible choice for various residential settings. Users can easily switch between fuel types based on availability or preference, ensuring that they have a dependable heating source regardless of external conditions.

The unit also boasts an impressive heat output of up to 33,000 BTUs, which is suitable for heating spaces up to 1,500 square feet. This powerful heating capability is complemented by a built-in thermostat that allows for precise temperature control, ensuring that users can maintain their desired comfort level. The adjustable flame settings further enhance user control, letting individuals customize the heat output according to their specific requirements.

In terms of design, the Desa CGEFP33NR features a sleek and modern aesthetic that fits seamlessly into any home decor. Its compact size allows for easy installation, and it can be mounted on the wall or used as a freestanding unit, providing flexibility in placement. Safety is a top priority with this appliance, featuring built-in safety mechanisms such as an automatic shut-off system that activates in case of any irregularities.

The Desa CGEFP33NR is also equipped with a robust ignition system that ensures reliable start-up during operation. With its durable construction and high-quality materials, this unit is built to withstand the rigors of daily use while providing long-lasting performance.

In conclusion, the Desa CGEFP33NR is a remarkable heating solution that combines efficiency, versatility, and modern design. Its range of features, including dual-fuel capability, adjustable heat settings, and safety mechanisms, make it an ideal choice for homeowners looking to enhance their living spaces with effective and reliable heating solutions while also being energy-conscious.
Top Page Image Contents