Desa CGEFP33NR installation manual Troubleshooting, Observed Problem Possible Cause

Page 24

UNVENTED NATURAL GAS FIREPLACE

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When buttons on remote control are pressed, there is no response from fireplace

1.Battery in remote control is either miss- ing or has low power

2.Remote control is not pointed toward fireplace

3.Manual ignition bypass switch not in OFF position

4.No power available to fireplace

5.Ignitor electrode not connected to igni- tor cable

6.Broken ignitor cable

7.Ignitor electrode broken

8.Ignitor electrode positioned wrong

1.Replace battery in remote control

2.Point remote control toward lower front panel of fireplace when operating

3.Place manual ignition bypass switch in OFF position

4.Make sure power cord is plugged into electrical outlet and outlet has power

5.Reconnect ignitor cable

6.Replace ignitor cable

7.Replace electrode

8.Replace ODS pilot

When wall switch button is pressed, there is no response from fireplace

1.No power available to fireplace

2.Manual ignition bypass switch not in OFF position

3.Wall switch wire harness is disconnected

1.Make sure power cord is plugged into an electrical outlet and outlet has power

2.Place manual ignition bypass switch in OFF position

3.Check continuity of wall switch wire harness. Make sure plug on wall switch wire harness is fully inserted into socket on circuit board in fireplace. Replace if necessary

 

Burner does not light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 23) or replace burner orifice

 

 

2.

Inlet gas pressure is too low

2.

Contact local natural gas company

 

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local natural gas company

 

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 23) or replace burner orifice

 

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 23) or replace burner orifice

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

 

Maintenance, page 23)

 

 

2.

Gas regulator defective

2.

Replace gas control

 

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

 

and logs curing

 

operation

 

 

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

www.desatech.com

 

lation requirements (page 4)

 

 

 

 

 

For more information, visit www.desatech.com

24

107569

Page 23 Page 25
Image 24
Page 23 Page 25
Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASSafety Information Unvented Natural GAS FireplaceProduct Identification Local CodesUnpacking Product Features AIR for Combustion and VentilationAIR for Combustion Ventilation Determining FRESH-AIR Flow for Fireplace LocationDetermining if You Have a Confined or Unconfined Space Ventilation AIR Ventilation Air From InsideBuilding Ventilation Air From OutdoorsInstallation Installation ClearancesCheck GAS Type Electrical HookupInstallation Sequence Removal of Fireplace Screen and Floor AssemblyRelocating Wall Switch Lines and wiring when moving floor Installing Variable Speed Blower Accessory Mounting Wall Switch to Side of MantelInstalling Plastic Bushing for Power Cord Operating the BlowerInstalling Thermostatic Blower Accessory Lower Rear Wall Firebox BlowerInstalling Bushings Left Side Exit shown Installing GAS Piping to Fireplace Location Connecting Fireplace to GAS SupplyInstallation Items Needed Conventional Fireplace Installation Pressure Testing Gas Supply Piping SystemPressure Testing Fireplace Gas Connections Checking GAS ConnectionsBUILT-IN Fireplace Installation Actual Framing Height 32 3/8 Front Width DepthMantel Clearances for Built-In Installation Nails or Wood ScrewsInstalling Hood Installing Logs CGEFP33NRInstalling Logs EFP33NR Middle Log #1 Shaped Cutout in Base BurnerInstalling Screen Installing Battery Into RemoteFor Your Safety Read Before Lighting Operating FireplaceManual Lighting Instructions For Electrical Power Outage Using Hand-Held Wireless Remote ControlShutting Off Heater Wall Switch Shutting Off Heater Wireless Remote ControlShutting Off Heater When Manually Lit Inspecting BurnersOptional Blower Operation Pilot Flame PatternCleaning and Maintenance Cleaning Burner Injector Holder and Pilot AIR Inlet HoleLogs Troubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement Wiring Diagram Specifications Replacement PartsService Hints Technical ServiceParts Dealers Illustrated Parts Breakdown Parts List Remote Control Fireplace EFP33NR and CGEFP33NRFirebox KEY Part Number Description QTY Accessories Blower Accessory GA3750 Series and GA3650T SeriesCorner Mantel Equipment Shutoff Valve GA5010Diameter Holes This page Intentionally Left Blank 107569 Warranty Information

CGEFP33NR specifications

Desa CGEFP33NR is an innovative and efficient electrical appliance designed to cater to modern household needs. At the forefront of its offering is its exceptional energy efficiency, which allows it to provide substantial heating power while minimizing energy consumption. This model is equipped with advanced heating technologies that ensure quick and consistent warmth throughout any space it occupies.

One of the standout features of the Desa CGEFP33NR is its dual-fuel capability. This versatile appliance can operate on both natural gas and propane, making it a flexible choice for various residential settings. Users can easily switch between fuel types based on availability or preference, ensuring that they have a dependable heating source regardless of external conditions.

The unit also boasts an impressive heat output of up to 33,000 BTUs, which is suitable for heating spaces up to 1,500 square feet. This powerful heating capability is complemented by a built-in thermostat that allows for precise temperature control, ensuring that users can maintain their desired comfort level. The adjustable flame settings further enhance user control, letting individuals customize the heat output according to their specific requirements.

In terms of design, the Desa CGEFP33NR features a sleek and modern aesthetic that fits seamlessly into any home decor. Its compact size allows for easy installation, and it can be mounted on the wall or used as a freestanding unit, providing flexibility in placement. Safety is a top priority with this appliance, featuring built-in safety mechanisms such as an automatic shut-off system that activates in case of any irregularities.

The Desa CGEFP33NR is also equipped with a robust ignition system that ensures reliable start-up during operation. With its durable construction and high-quality materials, this unit is built to withstand the rigors of daily use while providing long-lasting performance.

In conclusion, the Desa CGEFP33NR is a remarkable heating solution that combines efficiency, versatility, and modern design. Its range of features, including dual-fuel capability, adjustable heat settings, and safety mechanisms, make it an ideal choice for homeowners looking to enhance their living spaces with effective and reliable heating solutions while also being energy-conscious.
Top Page Image Contents