Lexmark 2500 manual Troubleshooting

Contents 4

Troubleshooting	61
Checking an unresponsive printer	61
Testing the printer	61
Checking the printer status	62
Adjusting character (bidirectional) alignment	64
Solving printing problems	65
Printer test works, but the printer does not print when attached to the computer	65
Printer is noisy	66
Printer sounds like it is printing, but does not print	66
Printer alarm sounds	66
Printer goes to the Tear Off position before the print job finishes	66
Buttons do not work, except for Start/Stop, FormFeed, Tear Off and Load/Unload	67
Printer power switch is on, but the power light is off	67
Left margin moves to the right during printing	67
Incorrect line length; lines do not start at the left margin	67
Printer speed slows	67
Incorrect characters print, left margin changes, or printing stops	68
Printing continues beyond the edges of the continuous forms	68
Selected font or pitch is not printing or is changing	68
Solving paper feed problems	68
Paper is jammed in the printer	68
Paper is jammed in the Auto Sheet Feeder	69
Paper fed in the Auto Sheet Feeder jams at the printer entrance	69
Paper jam in the Tractor 2 Feeder	69
Printer does not feed paper	69
Printer does not feed from the optional Tractor 2 Feeder	70
Printer does not feed from the Auto Sheet Feeder	70
The optional Tractor 2 Feeder positions paper at incorrect Top‑Of‑Form position	70
The Auto Sheet Feeder feeds paper at an incorrect rate	70
The Auto Sheet Feeder places paper at the wrong Top‑Of‑Form position	71
Paper fed from the Auto Sheet Feeder is skewed	71
The Auto Sheet Feeder feeds multiple sheets	71
Solving print quality problems	72
Print is too light	72
Dots are missing or print quality is poor	72
Characters are wrong or missing	73
Forms are smudged or print is too dark	73
Incorrect number of lines on a page	73
Graphics do not print	73
Incorrect line spacing or overprinting occurs	74

Contacting Customer Support 74