Troubleshooting |
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| Control panel lights | Status | Action required | |
| Power | On | 1 | Check for a paper or ribbon jam. |
| Ready | Blinking | 2 | Turn the printer off. |
| Paper Out | Blinking | 3 | Remove the ribbon cartridge, and then check for |
| Panel Lock | Blinking |
| paper dust or bits of paper. |
| Font Lock | Blinking | 4 | Make sure the carrier packing tape has been |
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| removed. |
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| 5 | With the printer on, run the printer test. |
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| a Replace the ribbon cartridge, and make sure |
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| paper is loaded. |
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| b Turn the printer off. |
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| c Press and hold LineFeed while turning the |
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| printer on. |
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| d Release LineFeed when printing starts. |
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| Printing continues until the printer is stopped. |
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| 6 | If the printer test fails, contact Customer Support. |
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| Note: If the printer is not beeping, there is a power | |
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| supply problem. Contact Customer Support. | |
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| Power | Off | Check the power cord and power source. If the power | |
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| light remains off, contact Customer Support. | |
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| Power | On | The paper select lever has been changed while the paper | |
| Ready | Off | was loaded. Move the paper select lever back to the | |
| Paper Out | Blinking | correct position, and then press Start/Stop. | |
| Note: Make sure the paper is parked or unloaded | |||
| Panel Lock | Blinking | ||
| before changing the position of the paper select lever. | |||
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| Power | On | 1 | Open and close the control panel. |
| Ready | Blinking | 2 | Turn the printer off and back on. |
| Paper Out | Blinking | 3 | If the control panel light sequence continues, |
| Panel Lock | Blinking |
| contact Customer Support. |
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| Power | On | Make sure the Tractor 2 option is installed correctly. For | |
| Ready | Blinking | more information, see the documentation that came | |
| Paper Out | Blinking | with the option. | |
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| Tractor 2 | Blinking |
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