Printer does not feed from the Auto Sheet Feeder

Troubleshooting

•Make sure the forms thickness lever is set correctly for the paper type being used.

•Press Load/Unload to release the continuous form paper from a parked status.

•Make sure the right paper guide is set correctly for the paper width being used.

•Make sure the Auto Cut Sheet Load option is set correctly. For more information, see “Main menu options” on page 49.

•Make sure the paper select lever is in the correct position for the type of sheet you are trying to print.

Printer does not feed from the optional Tractor 2 Feeder

These are possible solutions. Try one or more of the following:

•Move the paper select lever down to the position.

•Press Tractor to select the other tractor feeder or load paper on the selected tractor feeder.

•Plug the optional Tractor 2 Feeder into the back of the printer.

These are possible solutions. Try one or more of the following:

•Set the Auto Sheet Feeder locking lever to the back position.

•Set the paper select lever to the position.

•Enter Setup mode and set the option to On. For more information, see “Main menu options” on page 49.

•Remove extra sheets of paper if more than 150 sheets are loaded.

•Remove all paper, and then replace it with paper that has a lower weight.

•Remove all paper, fan the top and bottom edges, and then place it back in the paper bin.

•Clean the Auto Sheet Feeder rollers:

1Remove all paper from the printer.

2Turn the Auto Sheet Feeder upside down, and then place it on a flat surface.

3Clean the two paper guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth.

Rotate one roller while applying the cleaning cloth to the other roller.

The optional Tractor 2 Feeder positions paper at incorrect Top‑Of‑Form position

The Top‑Of‑Form is set incorrectly. For more information about correctly setting Top‑Of‑Form, see “Setting Top-of- Form” on page 39.

These are possible solutions. Try one or more of the following:

•Remove all paper from the Auto Sheet Feeder and replace it with paper that has a lighter weight.

•Remove the Auto Sheet Feeder, remove any bits of paper or foreign objects, and then reinstall the Auto Sheet Feeder.

•Move the paper guide to the left.