Solving Problems | Dell 1100, B110 guide

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Solving Problems

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Dell 1100, B110 owner manual Solving Problems

Contents

Network adapter connector Service tag Floppy drive light Power light Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m September WD492 Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities Appendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Service Code to direct Use the Service Tag toWhen you use Order status, warranty, and repair information Setting Up and Using Your Computer Setting Up a PrinterConnecting a USB Printer Printer Cable Connecting a Parallel Printer USB connector on computer Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Connecting to the InternetClick Checklist for creating a network Click Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttons Copying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD 800 by 600 pixels Using Blank CDs and DVDs Media Type Read Write Rewritable Helpful Tips Hyper-ThreadingClick Hardware and click Device Manager Drive Problems Troubleshooting TipsBattery Problems Solving Problems CD and DVD drive problems Problems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problems Error Messages Use these characters in filenames Ieee 1394 Device Problems Computer does not start up Keyboard ProblemsLockups and Software Problems Computer stops responding Program is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Solid blue screen appears Memory Problems Other software problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems If the problem persists, contact Dell see Diagnostic LightsLight Pattern Problem Description Suggested Resolution Advanced Troubleshooting If the problem still exists, install a Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem persists or See Determine if a conflict exists byRestarting the computer see Ensure that the cables are properly Dell Diagnostics Main Menu Dell DiagnosticsOption Function Tab Function Drivers What Is a Driver?Reinstalling Drivers Identifying Drivers Manually Reinstalling Drivers Using Windows XP Device Driver RollbackRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Before You Begin Using the Operating System CDReinstalling Windows XP Dell Operating System CD Resolving Software and Hardware Incompatibilities Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your Computer Before Working Inside Your Computer Front and Back View of the Computer Front View Back View Modem connector Cable from your monitor into the blue connector Removing the Computer Cover Computer cover Cover latch Back of computer Inside View of Your Computer Internal speaker LS9J1 Password jumper Floppy drive connector IDE drive connector CD/DVD driveConnector J6J1 J7J2 Main power connector J3J1 CD/DVD audio connector J9C1 Memory Memory Installation GuidelinesDDR Memory Overview Installing Memory Notch Securing clips ConnectorCrossbar Cards Installing a PCI CardPCI Cards Securing screw Filler bracket Card Card cutout Removing a PCI Card Not fully seated card Fully seated card Bracket Front Panel Removing the Front Panel Side hinges Front panel Top tab Removing the Front-Panel Insert Tabs Insert Reattaching the Front Panel DrivesSide hinges Front panel Drive Interface Connectors General Installation GuidelinesConnecting Drive Cables Power Cable Connector Hard Drive Power cable Data cableRemoving a Hard Drive Hard drive Bracket tabs Drive bracket Small bracket tabs Drive bracket Hard drive Screws Installing a Hard Drive Removing and Installing Parts Floppy Drive Power cable Data cable Removing and Installing PartsRemoving a Floppy Drive Installing a Floppy Drive Top bracket screw Drive bracket Floppy drive Power cable Data cable CD/DVD Drive Data cable Power cableRemoving a CD/DVD Drive Installing a CD/DVD Drive Adding a Second CD or DVD Drive Drive Alignment screws Drive Securing screw Battery Battery Battery socket Tab Replacing the Computer Cover Specifications Video Connectors Three Connector size PinsConnectors Audio Information Backup battery Connectors PS/2 keyboard and mousePower Wattage System Setup Overview Entering System Setup System Setup Screens System Setup Options System Enabled Hyper-Threading is On IDE CD-ROM Device not installedDisabled Hyper-Threading is Off Life of the processor and void the warranty Auto, Read Only, or Off COM3To Off, AT, PS/2, EPP, or ECP Up from Hibernate or Off Enabled or Disabled Its performance is not affected Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Mouse Cleaning Your ComputerComputer, Keyboard, and Monitor Floppy Drive Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs Definition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B Contacting Dell FCC Identification Information Aruba Antigua and BarbudaArgentina Buenos Aires Toll-free Bahamas 0820 240 5300660 Barbados Cayman Islands 866 440Chile Santiago Colombia 818592 818 980-9-15-3978 7023 02 2186 27Denmark Copenhagen Website support.euro.dell.com 3287 100 101 102 103 104 105 106 107 108 109 110 111 112 113 Index 114 115 USB 116