
15
SYMPTOM | 
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  | TEST SOLUTION  | |||
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Main burner goes out;  | 
  | REFER TO "MAIN BURNER GOES OUT; PILOT STAYS ON" | ||||||
pilot goes out.  | 
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  | Vent   | -  | check joint seals and installation.  | |||
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  | Thermocouple shorting or  | - loosen and tighten thermocouple  | ||||
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  | faulty.  | -  | clean thermocouple and valve connection.  | |||
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  | -  | replace thermocouple.  | ||
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  | -  | replace valve.  | ||
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  | Vent is reversing  | -  | check all venting and insert seals.  | ||||
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  | -  | check that door is properly sealed. If the insert is allowed to  | ||
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  | burn with the door off when purging the unit, exhaust products  | |||
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  | may escape through the air intake pipe and reverse the venting  | |||
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  | action. Let the unit cool down to correct the reversed venting  | |||
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Exhaust  | fumes  | 
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  | Fireplace is spilling.  | -  | check all seals.  | ||
smelled in  | room,  | 
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headaches.  | 
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Carbon is being de- posited on glass, logs or combustion chamber surfaces.
Air shutter has become  | -  | ensure air shutter opening is free of lint or other obstruc-  | 
blocked  | tions.  | |
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Flame is impinging on the  | -  | check that the logs are correctly positioned.  | 
logs or combustion chamber.  | -  | open air shutter to increase the primary air.  | 
  | -  | check the input rate: check the manifold pressure and orifice  | 
  | size as specified by the rating plate values.  | |
  | - check that the door gasketing is not broken or missing and  | |
  | that the seal is tight.  | |
  | - check that both vent liners are free of holes and well sealed at  | |
  | all joints.  | |
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Air shutter is not set to specifi-  | -  | check and adjust air shutter to correspond with the fuel type  | 
cations.  | and air intake size.  | |
Main burner flame is Blockage in vent.  | -  | remove blockage. In really cold conditions, ice buildup may  | ||
a blue, lazy, transpar-  | 
  | occur on the terminal and should be removed as required.  | ||
ent flame.  | 
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Incorrect installation.  | -  | vent liners are reversed. Refer to Figure 2.  | ||
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  | -  | check all venting and insert seals.  | |
White / grey film  | Sulphur from fuel is being de-  | 
forms.  | posited on glass, logs or com-  | 
  | bustion chamber surfaces.  | 
-clean the glass with a recommended gas fireplace glass cleaner. DO NOT CLEAN GLASS WHEN HOT.
If deposits are not cleaned off regularly, the glass may be- come permanently marked.