Empire Comfort Systems DVP42FP7(0,1,2,3)(N,P)-1 Standing Pilot Troubleshooting, Glass soots

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STANDING PILOT TROUBLESHOOTING

With proper installation and maintenance, your new Direct Vent Gas Fireplace will provide years of trouble-free service. If you do experience a problem, refer to the Trouble Shooting Guide below. This guide will assist a qualified service person in the diagnosis of problems and the corrective action to be taken.

1.Spark ignitor will not light pilot after repeated triggering of piezo ignitor button.

a.Defective ignitor (no spark electrode)

—Check for spark at electrode and pilot; if no spark and electrode wire is properly connected, replace ignitor.

b.No gas or low gas pressure.

—Check remote shut off valves from fireplace. Usually there is a valve near the main. There can be more than one

(1) valve between the fireplace and main.

—Low pressure can be caused by a variety of situations such as a bent line, too narrow diameter of pipe, or low line pressure. Consult with plumber or gas supplier.

c.No LP in tank.

—Check LP (propane) tank. Refill tank.

2.Pilot will not stay lit after carefully following lighting instructions.

a.Defective thermocouple.

—Check that pilot flame impinges on thermocouple. Clean and/or adjust pilot for maximum flame impingement. —Ensure the thermocouple connection at the gas valve is fully inserted and tight (hand tight plus 1/4 turn). Faulty thermocouple if reading is below specified minimum of 15 millivolts.

—Disconnect the thermocouple from the valve, place one millivolt meter lead wire on the end of the thermocouple and the other millivolt meter lead wire on the thermocouple copper wire. Start the pilot and hold the valve knob in. If the millivolt reading is less than 15 millivolt, replace the thermocouple.

b.Defective valve.

—If thermocouple is producing more than 15 millivolts, replace faulty valve.

3.Pilot burning, no gas to burner, valve knob “ON”, REMOTE/ OFF/ON switch “ON.”

a.REMOTE/OFF/ON switch, wall switch, remote control or wires defective.

—Check REMOTE/OFF/ON switch and wires for proper connections. Place jumper wires across terminal at switch. If burner comes on, replace defective switch. If OK, place jumper wires across switch wires at gas valve-if burner comes on, wires are faulty or connections are bad.

b.Thermopile may not be generating sufficient millivolts. —If the pilot flame is not close enough physically to the thermopile, adjust the pilot flame.

—Be sure the wire connections from the thermopile at the gas valve terminals are tight and the thermopile is fully inserted into the pilot bracket.

—Check the thermopile with a millivolt meter. Take the reading at TH-TP & TP terminals of the gas valve. The meter should read 350 millivolts minimum, while holding the valve knob depressed in the pilot position, with the pilot lit, and the REMOTE/OFF/ON switch in the OFF position.

Replace the faulty thermopile if the reading is below the specified minimum.

—With the pilot in the ON position, disconnect the thermopile leads from the valve. Take a reading at the thermopile leads. The reading should be 350 millivolts minimum. Replace the thermopile if the reading is below the minimum.

c.Defective valve.

—Turn valve knob to ON. Place REMOTE/OFF/ON switch to ON. Check with millivolt meter at thermopile terminals. Millivolt meter should read greater than 200 millivolts. If the reading is okay and the main burner does not ignite, replace the gas valve.

d.Plugged main burner orifice.

—Check main burner orifice for blockage and remove.

4.Frequent pilot outage problem.

a.Pilot flame may be too high or too low, or blowing (high), causing pilot safety to drop out.

—Cleanandadjustflameformaximumflameimpingementon the thermocouple. Follow lighting instructions carefully.

5.The pilot and main burner extinguish while in operation.

a.No LP (Propane) in tank.

Check LP (Propane) tank. Refill fuel tank.

b.Inner vent pipe leaking exhaust gases back into system —Check for leaks.

c.Glass too loose, gasket leaks in corners after usage. —Be certain glass assembly is installed correctly.

d.Horizontal vent improperly pitched.

—The horizontal vent cap should slope down only enough to prevent any water from entering the unit. The maximum downwards slope is 1/4 inch.

e.Bad thermopile or thermocouple. —Replace if necessary.

f.Improper vent cap installation.

—Check for proper installation and freedom from debris or blockage.

6.Glass soots.

a.Flame impingement on logs.

—Check and adjust log position. Contact Empire Comfort Systems, Inc.

b.Debris around throat of main burner.

—Inspect the opening at the base of the main burner. It is imperative that NO material be placed in this opening.

7.Flame burns blue and lifts off main burner.

a.Insufficient oxygen being supplied.

—Check to make sure vent cap is installed properly and free of debris. Make sure that vent system joints are tight and have no leaks.

—Check to make sure that no material has been placed at the main burner base.

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Contents Remote RF Models Millivolt Standing PilotIntermittent Pilot Effective DateMain Title Important Safety Information No Odor Detected Odor Fade LP-GAS Warning OdorSome Points to Remember Requirements for Massachusetts Vent Directly BELOW. Keep Clear of ALL ObstructionsIntroduction Specifications Fireplace DimensionsClearances Locating FireplaceGAS Supply Installing a New Main Gas CockChecking Manifold Pressures Rear Vent Conversion Converting flue take-off to rear ventingFraming and Finishing InstallationVent Pipe Clearance Framing Figure Flush Mount Mantel Installation FigureFinishing Figures 12 Vent Runs Figures 14, 15, 16, 17 Flush Wall InstallationCombustible Surround Installation VERTICAL, 90 Elbow with Horizontal TerminationVERTICAL, 90 Elbow to Horizontal OUT the Wall ModelExample a Venting Fireplace TOPTo Use the Vent Graph Figure Example BBelow Grade Installation Typical Basement InstallationPositioning the Fireplace Cutting the Hole FiguresExamples TOP Vent RUN Dimensions in Feet Venting Fireplace RearExamples Rear Vent RUN Termination Clearances Vertical Sidewall InstallationsInformation on Various Venting Routes and Components Vent Clearances Installing Vent Components Figure Vent System IdentificationInstalling Support Brackets Figure Framing and FinishingHorizontal Termination See Horizontal Termination Page 25 and Vertical TerminationInstallation DVVK-5F Flex Vent InstructionsVertical Termination General MaintenanceInstalling the Vent System in a Chase Determining Minimum Vent Height Above the RoofReassembly and Resealing Vent Pipe System Vertical TerminationLOG Placement 3 LOG SET Initial Lighting Operating InstructionsMillivolt System Pilot Flame FigureTRW Standing Pilot Wiring Diagram For Your SAFETY, Read Before Lighting Standing Pilot Lighting InstructionsPilot and main burner extinguish while in operation Standing Pilot TroubleshootingFrequent pilot outage problem Glass sootsIntermittent Pilot Operating Instructions Intermittent Pilot Wiring DiagramElectrical Connection Figure Intermittent Pilot Lighting Insturctions Damage, personal injury or loss of lifeCheckout Intermittent Pilot TroubleshootingS8600H Intermittent Ignition Module Specifications OperationSafety Lockout Main Burner OperationARC Length Action Ignition System Checks Check ignition cable. Make sureIntermittent Pilot Troubleshooting RF Standing Pilot Operating Instructions RF Transmitter Functions Status ActionWiring Diagram with Blower RF Wiring DiagramRF Standing Pilot Lighting Instructions What to do if YOU Smell GASMaintenance and Service Parts View Parts List Index Part Number Description DVP42 DVP48Parts List Blower Motor FBB4 Optional Variable Speed Blower InstallationBlower Wheels Volt AC Junction BOX Wiring Installation Instructions Optional Brick Liner Installation InstructionsAccessories FBB4Service Notes HOW to Order Repair Parts Service Notes Service Notes 17375-10-0706

DVP42FP3(0,1,2,3)(N,P)-1, DVP42FP9(1,3)(N,P)-1, DVP48FP7(0,1,2,3)(N,P)-1, DVP48FP3(0,1,2,3)(N,P)-1, DVP48FP9(1,3)(N,P)-1 specifications

Empire Comfort Systems is a well-established name in the heating and comfort industry, and their line of direct vent gas fireplaces is a testament to their commitment to quality, efficiency, and innovative design. Among their offerings, models such as the DVP42FP9(1,3)(N,P)-1, DVP42FP7(0,1,2,3)(N,P)-1, DVP48FP9(1,3)(N,P)-1, DVP48FP7(0,1,2,3)(N,P)-1, and DVP42FP3(0,1,2,3)(N,P)-1 stand out for their remarkable features and technologies.

One of the key characteristics of these models is their direct vent technology, which allows them to draw in air from outside for combustion while venting exhaust safely outside. This feature enhances safety and efficiency, making them suitable for a variety of home environments. The models are equipped with adjustable flame control, allowing users to customize the ambiance according to their preferences, whether they seek a cozy, intimate setting or a more vibrant and warm atmosphere.

The DVP series is designed for easy installation and flexibility in placement, offering venting options that can accommodate different room layouts. The fireplaces feature easy-to-use electronic ignitions, alongside manual controls, ensuring reliability and ease of operation. Furthermore, the units are compatible with both natural gas and propane, providing versatility depending on the homeowner's fuel preferences.

Another crucial aspect of these models is their focus on energy efficiency. With advanced combustion systems, they maximize heat output while minimizing gas consumption, making them an environmentally friendly option. The fireplaces produce a significant amount of BTUs, providing adequate heating for various room sizes, while also featuring efficient heat distribution systems that ensure warmth reaches every corner.

Aesthetic appeal is not compromised with the DVP series. These fireplaces come with a variety of attractive front designs, media options such as logs or crystals, and customizable trim finishes. This versatility allows homeowners to select a unit that complements their interior décor seamlessly.

In summary, Empire Comfort Systems' DVP42FP9, DVP42FP7, DVP48FP9, DVP48FP7, and DVP42FP3 models boast advanced technologies, energy efficiency, and aesthetic versatility. Each unit embodies comfort and modernity, making them an excellent addition to any home looking to enhance its heating solution while maintaining an elegant and welcoming atmosphere. With a focus on safety, user-friendliness, and design, these direct vent gas fireplaces continue to set a standard in the heating industry.
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