Empire Comfort Systems CHBR-16-3 Appliance produces unwanted odors, No gas to pilot

Page 17

TROUBLESHOOTING

SYMPTOMS - POSSIBLE CAUSES AND CORRECTIONS

Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.

1.When ignitor button is pressed, there is no spark at ODS/ pilot.

a.Ignitor electrode positioned wrong - Replace pilot.

b.Ignitor electrode is broken - Replace pilot.

c.Ignitor electrode not connected to ignitor cable - Reconnect ignitor cable.

d.Ignitor cable pinched or wet. Keep ignitor cable dry - Free ignitor cable if pinched by any metal or tubing.

e.Broken ignitor cable - Replace ignitor cable.

2.Appliance produces unwanted odors.

a.Appliance burning vapors from paint, hair spray, glues, etc. - Ventilate room. Stop using odor causing products while heater is running.

b.Gas leak - Locate and correct all leaks.

3.Appliance shuts off during use. (Pilot and main burner are off.)

a.Not enough fresh air is available for ODS/pilot to operate

-Open window and/or door for ventilation.

b.Low line pressure - Contact local gas company.

c.ODS/pilot is partially clogged - Clean ODS/pilot.

d.Defective thermocouple - Replace pilot.

4.Appliance shuts off during use. (Pilot stays on.)

a.Low line pressure - Check line pressure to the valve.

b.Defective thermopile - Check pilot flame, check wire connections, output should be a minimum of 325 millivolts across. TH/TP and TP terminals with ON/OFF switch off.

5.Gas odor even when control knob is in OFF position.

a.Gas leak - Locate and correct all leaks.

b.Control valve defective - Replace control valve.

6.When ignitorbutton is pressed, there is spark at ODS/pilot, but no ignition.

a.Gas supply turned off or manual shutoff valve closed

-Turn on gas supply or open manual shutoff valve.

b.Control knob not in PILOT position - Turn control knob to PILOT position.

c.Control knob not pressed in while in PILOT position

-Press in control knob while in PILOT position.

d.Air in gas lines when installed - Continue holding down control knob. Repeat igniting operation until air is removed.

e.ODS/pilot is clogged - Replace ODS/pilot assembly or have it serviced.

g. Gas regulator setting is not correct - Replace gas regulator.

7.ODS/pilot lights but flame goes out when control knob is released.

a.Control knob not fully pressed in - Press in control knob fully.

b.Control knob not pressed in long enough -After ODS/pilot lights, keep control knob pressed in 30 seconds.

c.Manual Shutoff valve not fully open - Fully open manual shutoff valve.

d.Thermocouple connection loose at control valve - Hand tighten until snug, then tighten 1/4 turn more.

e.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by either low gas pressure or dirty or partially clogged ODS/pilot - Contact local gas company.

f.Control valve damaged - Replace control valve.

8.Burner does not light after ODS/pilot is lit.

a.Burner orifice clogged - Clean burner or replace main burner orifice.

b.Burner orifice diameter is too small - Replace burner orifice.

c.Inlet gas pressure is too low - Contact qualified service person.

9.If burning at main burner orifice occurs (a loud, roaring blow torch noise).

a.You must turn off burner assembly and contact a qualified service person.

b.Manifold pressure is too low - Contact local gas company.

c.Burner orifice clogged - Clean burner or replace burner orifice.

10.Logs appear to smoke after initial operation.

a.Vapors from paint or curing process of logs - Problem will stop after a few hours of operation. Open a window for the first few hours.

Log heater is intended to be smokeless. Turn OFF heater and call qualified service person.

11.Heater produces a whistling noise when main burner is lit.

a.Turning control knob to HIGH position when main burner is cold - Turn control knob to LOW position and let warm up for a minute.

b.Air in gas line - Operate burner until air is removed from line. Have gas line checked by local gas company.

c.Dirty or partially clogged burner orifice - Clean burner or replace burner orifice.

12.No gas to pilot.

a.LP-regulator shut down due to inlet pressure too high - Verify LP tank regulator is installed and set at 11" to 13" w.c.

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately.

16934-3-0806

Page 17

Page 16 Page 18
Image 17
Page 16 Page 18
Contents Installation Instructions Table of Contents Do not Tamper with Pilot Light Safety System Important Safety InformationLP-GAS Warning Odor Safety Information for Users of LP-GASProduct Description SpecificationsIntroduction Well Head Gas Installations Installation on Rugs and TileGeneral Information Before you get startedUnusually Tight Construction Provisions for Adequate Combustion & Ventilation AIRClearances Pressure Testing of the Gas Supply System Installing a New Main Gas CockGAS Supply Recommended Gas Pipe DiameterSET-UP Instructions Placement of Glowing Embers and Lava Rock Thermostat Operation Operation INSTRUCTIONS/FLAME AppearanceCHBR-16 Lighting Instructions For Your Safety Read Before LightingCleaning and Maintenance/Pilot Pilot Flame CharacteristicsTurn OFF Heater and Allow to Cool Before Cleaning Cleaning and ServicingControl Panel Installation WiringCheck System Operation Millivolt SystemHeater produces a whistling noise when main burner is lit Gas odor even when control knob is in OFF positionAppliance produces unwanted odors Appliance shuts off during use. Pilot stays onHOW to Order Repair Parts Parts ListParts View Service Notes

CHBR-16-3 specifications

Empire Comfort Systems CHBR-16-3 is a premier choice for heating solutions, particularly favored for its combination of efficiency and convenience. This model is designed to meet the heating needs of various spaces, from homes to commercial settings, ensuring warmth and comfort even in the coldest winter months.

One of the standout features of the CHBR-16-3 is its impressive heating capacity. With an output of up to 16,000 BTUs, this unit can efficiently heat large areas, making it ideal for living rooms, basements, or even open floor plans. The powerful heat output is further complemented by a thermally efficient design, allowing the unit to operate effectively while keeping energy consumption low.

The CHBR-16-3 utilizes advanced technologies to maintain consistent temperatures. Its built-in blower system ensures an even distribution of heat throughout the space, eliminating cold spots and creating a comfortable environment. This feature is particularly beneficial in larger areas where heat can often be unevenly distributed.

Installation and ease of use are also highlights of this model. The unit is designed for straightforward installation and can be integrated into existing heating systems with relative ease. Additionally, it is equipped with a user-friendly manual control, giving users the ability to adjust settings according to their preferences. Optional remote control capabilities are also available, allowing for added convenience, especially during colder weather.

Safety is another crucial aspect of the CHBR-16-3. The unit is designed with multiple safety features, including an automatic shut-off to prevent overheating and a sealed burner to reduce the risk of carbon monoxide exposure. This attention to safety ensures peace of mind for users, allowing them to enjoy the warmth without worry.

Durability is a hallmark of Empire Comfort Systems products, and the CHBR-16-3 is no exception. Constructed from high-quality materials, this heater is designed to withstand the rigors of regular use. With proper maintenance, users can expect a long lifespan from this heating appliance.

In summary, the Empire Comfort Systems CHBR-16-3 is an excellent heating solution that stands out for its efficiency, user-friendly features, safety measures, and durable construction. Whether for residential or commercial use, this model provides reliable warmth that enhances comfort during the cold months.
Top Page Image Contents