Integra DTR-6.2 instruction manual Troubleshooting guide

Page 62

Troubleshooting guide

If a problem occurs while you are using the remote controller, first try to operate the controls on the front panel of the DTR-6.2 to make sure that it is not due to a malfunction (or worn out batteries) in the remote controller.

POWER

Power shuts off immediately after power on.

•Amplifier protection circuitry has been activated.

➞Remove the power cord from outlet immediately. Contact your Integra/Onkyo authorized service center.

No power.

•Power cord is disconnected.

➞Connect power cord.

•External noise in the affecting the internal microcomputer.

➞Turn the power button off and then on again or remove the power cord from the outlet and then plug it in again.

•Internal fuse is blown.

➞Contact your Integra/Onkyo authorized Service Center.

Power turns on but no sound.

•“Muting” is displayed.

➞Press the MUTING button on the remote controller to turn it off.

•Bad connections or wiring.

➞Check connections, speaker cables, etc.

•Amplifier protection circuitry has been activated.

➞Contact your Integra/Onkyo authorized Service Center.

The sound of the playback source is not heard.

•Input selector is not set properly.

➞Set to correct input source.

•Headphones are connected.

➞Lower volume and then disconnect headphones.

SPEAKERS

No sound from the center speaker, or at very low volume.

•Speaker cable is not connected.

➞Check the connection between the amplifier and the speaker.

•Listening mode is set to Stereo or Direct.

➞Set the Listening mode to any mode other than Stereo or Direct. The output to the center speaker may differ depending on the listening mode.

•Center speaker level is set to minimum.

➞Set the Center speaker level to the appropriate volume (page 24, 25).

•The Center setting of the Speaker Config submenu is set to “None.”

➞Set the Center setting at the Speaker Config submenu to “Large” or “Small” (see pages 24, 25).

No sound or very low volume from subwoofer.

•Subwoofer is set to “No.”

➞Check the speaker setting (pages 24, 25).

•Subwoofer speakers output level setting is improper.

➞Check the output level of the Subwoofer using the test tone.

Low frequency humming is heard.

•Not properly grounded.

➞ Check outer conductor of input plugs.

•Turntable motor is not properly grounded.

➞Check for proper ground connection.

•Audio connection cables on the rear panel are connected incorrectly.

➞Adjust the placement of the cable to reduce hum.

Howling is heard when the volume is turned up.

•Turntable and speakers are located too close together. ➞ Move them farther apart.

Rough or scratchy sound is heard. High range is not clear.

•The needles of turntable is dirty or worn, or a problem exists with a connected component.

➞Refer to the instruction of the connected components and check for problem.

•Treble control is too high.

➞Turn treble down.

FM/AM TUNER

AM stations cannot be received.

•AM loop antenna is not connected.

➞Connect the included AM loop antenna to the AM antenna terminals.

Buzzing noise on AM stations (particularly noticeable at night or with weak stations).

•Noise from electrical apparatus such as fluorescent lamp.

➞Move the AM loop antenna to different position.

➞Set up an outdoor AM antenna.

Noise is heard at high-pitched sounds on AM stations.

•Noise from TV set.

➞Place the AM loop antenna as far as possible from the TV.

➞Move unit away from TV set.

Crackling noise on both AM and FM stations.

•Noise caused by fluorescent lamp being turned on and off.

➞Move antenna as far as possible from the fluorescent lamp.

•Noise from automobile ignition.

➞Install an FM outdoor antenna as far as possible from the road.

➞Change the position or direction of the outdoor antenna.

The indicators light for stereo reception, but sound is distorted and stereo separation is bad.

•Station is too strong.

➞Change to FM indoor antenna.

•Multiple reflection of the radio waves because of tall buildings or mountains.

➞Use antenna that has better directivity and select a point where distortion is least.

Indicators for stereo reception flicker and hiss is heard on FM stations.

•Station is too weak.

➞Install an outdoor FM antenna.

•Stereo FM broadcasts cover only about half the distance of an ordinary broadcast.

➞Change the position or direction of the outdoor antenna.

No preset station is recalled.

•Power cord has been unplugged or the POWER switch has been turned off for a long time.

➞ The memory contents are lost. Store all stations again.

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Contents DTR-6.2 Important Safeguards AvisPrecautions Contents Contents 40 FM/AM random presets FM auto tuning FeaturesSupplied accessories RS 232 Control portUsing the remote controller Before using this unitInstalling the remote controller batteries Front panel display Front panel facilitiesFront panel Front panel facilities Remote controller Remote controller Connections Connecting a compact disc player CD Connecting your audio componentsConnecting a turntable Phono ConnectionsConnecting a DVD player DVD Connecting your video componentsFlow of the video signals is as follows Connecting a television monitor or projector Connecting a video cassette recorder VideoConnecting a satellite tuner or television Video Connecting settop box or video camera, etc. Video12V Trigger A, B terminals Connecting power amplifiersConnect to devices with z terminals Connect to devices with multichannel output Connecting speakersPlugging in the power cord to the AC Inlet receptacle RS 232 portConnecting the speaker cable Connecting speakersConnecting speakers Connecting a subwooferListening to music in the remote zone When using the Zone 2 Speakers terminalsWhen using the Zone 2 OUT terminals From connecting block Other componentConnecting the power Connecting the included antennas Connecting antennasConnecting the AM antenna cable Assembling the AM loop antennaConnecting an AM outdoor antenna Connecting antennasConnecting an FM outdoor antenna Directional linkagePress the Setup button Speaker setupSpeaker Configuration submenu Buttons to be usedSpeaker setup Speaker Distance submenuLevel Calibration submenu About the other settingsTurn the jog dial to adjust Press the jog dial againListening to Radio Broadcasts Tuning into a radio stationListening to a stereo radio station FM mode Listening to Radio Broadcasts Presetting a radio station Selecting a preset radio stationErasing a preset radio station Enjoying music or videos with the DTR-6.2 Adjusting the bass and trebleListening with headphones Temporarily turning off the soundUsing the sleep time remote controller only Switching the displayAdjusting the brightness of the front display Enjoying music or videos with the DTR-6.2Adjust the tone using the Bass and Treble dials Changing the audio modeUsing the tone control Enjoying the multichannel outputUsing listening mode Listening modesUsing Cinema Re-Equalization Using listening modeChanging the listening mode Listening Mode Buttons Re-EQMenu Setup menusMain menu Sub menuSetting procedures and button operations Setup menusNavigating through the Setup menu Speaker Config sub-menu Calibrating the speaker levels Speaker Distance sub-menuLevel Calibration sub-menu Multichannel Audio Setup sub-menuDigital Input Input source signals Video Setup sub-menuListening Mode Preset sub-menu Trigger sub-menu IntelliVolume sub-menuIntelliVolume 12V Trigger aPower On Volume Volume Setup sub-menu Description listening mode parametersMaximum Volume Front EffectLate Night Setup sub-menu Headphones Level sub-menuIR in Setup sub-menu Powered Zone 2 Setup sub-menuOSD Setup sub-menu OSD Position sub-menuRecording both the audio and video RecordingRecording the input source REC OUT selector Recording a source different from that you are listening toEnjoying music in the remote zone Controlling an Integra/Onkyo cassette tape deck Using remote controllerCalling up a preset radio station Press the desired operation buttonControlling an Integra/Onkyo CD player Using remote controllerPress the CD Mode button To 9, +10 Numeric keysButton Press the DVD Mode buttonControlling an Integra/Onkyo DVD player OperationMD Mode VOL SAT, CABLE, VCR, and TV Mode buttonsPress the MD Mode button Controlling an Integra/Onkyo MD recorderLearning a pre-programming code SEND/LEARN indicator Buttons thatLearning a pre-programming code Within 30 seconds, enter the 3-digit code numberLearning a pre-programming code Pre-programmong codesSAT Mode Satellite Tuner Mode Operating your programmed remote controllerDVD Mode DVD Player Mode Cable Mode Cable ModeTV Mode TV Mode Operating your programmed remote controllerVCR Mode VCR Mode Press the VCR Mode buttonTo 15 cm Programming procedureIndicator Buttons that cannot be programmedPage Press and release the same Mode button again Erasing the programmed command from one buttonErasing all the commands programmed under a Mode button SEND/LEARN indicator Mode buttonsProgramming a Macro function Using a Macro functionPress the Mode Macro button to complete the programming Running a Macro functionRunning a Direct Macro function Using a Macro functionProgramming the Direct Macro function Direct Macro Mode buttons Erasing a macro from the Mode Macro buttonPress the Mode Macro button again Erasing a direct macro from the Direct Macro buttonPress the Enter button Erasing all commands and macros that have been programmedMacro mode programming memo OperationSpecifications Amplifier SectionTroubleshooting guide If one of the messages shown below appears Troubleshooting guideVideo and Audio Onkyo U.S.A. Corporation

DTR-6.2 specifications

The Integra DTR-6.2 is a high-performance 9.2-channel AV receiver that brings a new level of audio and visual experience to your home theater. Engineered with audiophiles and home cinema enthusiasts in mind, this receiver combines advanced technology with an array of impressive features designed to elevate your entertainment setup.

One of the standout characteristics of the DTR-6.2 is its support for 8K video resolution, making it future-proof for the latest high-definition content. With HDMI 2.1 inputs, it allows for 8K60 and 4K120 pass-through, providing a seamless connection to next-generation gaming consoles and ultra-high-definition displays. It also supports HDR formats such as HDR10+, Dolby Vision, and HLG, ensuring vibrant and lifelike images.

In terms of audio performance, the Integra DTR-6.2 supports advanced sound formats, including Dolby Atmos and DTS:X. These technologies enable object-based audio, allowing sound to be placed and moved in a three-dimensional space, enhancing the immersion of your viewing experience. The receiver is also equipped with Dirac Live room correction technology, which automates the calibration of your sound setup, compensating for the acoustic characteristics of your room and delivering optimal audio fidelity.

The DTR-6.2 is powered by high-current amplifiers, capable of delivering 100 watts per channel, ensuring dynamic and powerful audio output for even the most demanding movie and music playback. The receiver offers multi-zone capabilities, allowing users to distribute audio and video signals to different areas of their home, making it a versatile choice for comprehensive home entertainment.

Streaming capabilities are abundant, with built-in support for popular platforms like Spotify, TIDAL, and Pandora. Additionally, the receiver features Bluetooth and Wi-Fi connectivity, permitting easy access to your favorite content from various devices. The Integra DTR-6.2 also integrates with smart home systems, offering seamless voice control compatibility with Amazon Alexa and Google Assistant.

With its robust construction, advanced feature set, and user-friendly interface, the Integra DTR-6.2 stands out as a premier choice for those seeking to design a sophisticated home theater system. Whether you're an avid movie watcher, a gamer, or a music lover, this AV receiver delivers exceptional audio and video quality, ensuring an immersive and engaging entertainment experience.
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