Integra DTR-7.1 appendix Troubleshooting guide

Page 68

Troubleshooting guide

If a problem occurs while you are using the remote controller, first try to operate the controls on the front panel of the DTR-7.1 to make sure that it is not due to a malfunction (or worn out batteries) in the remote controller.

POWER

Power shuts off immediately after power on.

•Amplifier protection circuitry has been activated.

➞Remove the power cord from outlet immediately. Contact your Integra/Onkyo authorized service center.

No power.

•Power cord is disconnected.

➞Connect power cord.

•External noise in the affecting the internal microcomputer.

➞Turn the power button off and then on again or remove the power cord from the outlet and then plug it in again.

•Internal fuse is blown.

➞Contact your Integra/Onkyo authorized Service Center.

No sound or very low volume from subwoofer

•Subwoofer is set to “No.”

➞Check the speaker setting (page 30).

•Subwoofer speakers output level setting is improper.

➞Check the output level of the Subwoofer using the test tone.

Low frequency humming is heard

•Not properly grounded.

➞Check outer conductor of input plugs.

•Turntable motor is not properly grounded.

➞Check for proper ground connection.

•Audio connection cables on the rear panel are connected incorrectly.

➞Adjust the placement of the cable to reduce hum.

Howling is heard when the volume is turned up.

•Turntable and speakers are located too close together.

➞ Move them farther apart.

Power turns on but no sound.

•“Muting” is displayed.

➞Press the MUTING button on the remote controller to turn it off.

•Bad connections or wiring.

➞Check connections, speaker cables, etc.

•Amplifier protection circuitry has been activated.

➞Contact your Integra/Onkyo authorized Service Center.

The sound of the playback source is not heard.

•Input selector is not set properly.

➞Set to correct input source.

•Headphones are connected.

➞Lower volume and then disconnect headphones.

SPEAKERS

No sound from the center speaker, or at very low volume.

• Speaker cable is not connected.

➞ Check the connection between the amplifier and the speaker.

• Listening mode is set to Stereo or Direct.

➞ Set the Listening mode to any mode other than Stereo or Direct. The output to the center speaker may differ depending on the listening mode.

• CENTER level is set to minimum.

➞ Set the CENTER level to the appropriate volume (page 32).

• CENTER SPEAKER is set to “None.”

Rough or scratchy sound is heard. High range is not clear.

•The needles of turntable is dirty or worn, or a problem exists with a connected component.

➞Refer to the instruction of the connected components and check for problem.

•Treble control too high.

➞Turn treble down.

No sound is output from the surround back speakers.

•The setting for the surround back speakers does not match the actual configuration.

➞Check the Surr Back Out setting (OSD MenuSpeaker Setup → Speaker Config). If one surround back speaker is connected, select “1 ch,” and if two surround back speakers are connected, select “2 ch” (page 30).

•Check the parameter settings.

➞If the Dolby D 6.1/DTS-ES setting is “Off,” there is no output to the surround back speakers.

Change the setting to “Auto” or “On.” (However, there may be no output depending on the software being played. For more details, see page 43.)

➞If the Dolby D THX Surround EX/DTS THX Surround EX setting is “Off,” there is no output to the surround back speakers.

Change the setting to “Auto” or “On.” (However, there may be no output depending on the software being played. For more details, see page 43.)

68

➞ Set CENTER SPEAKER to “Large” or “Small” (page 30).

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Contents DTR-7.1 Important Safeguards AvisPrecautions Contents Supplied accessories ContentsFeatures THX SelectBefore using this unit Using the remote controllerFront panel display Front panel facilitiesFront panel Front panel facilities Listening Mode buttons Remote control sensor Menu buttonTuned indicator Auto indicator Multi function display Character/Memory buttonRemote controller Rear panel facilities Speaker ImpedanceRear panel facilities Digital INPUT/OUTPUT coaxial and opticalSpeakers Video IN/OUT 12V Trigger A, B terminalsExample of how to connect your equipment Example of how to connect your equipment Default settingPower amplifier See Standard connectionsConnecting your audio components Connecting a turntableConnecting a compact disc player Connecting your video componentsConnecting a television monitor or projector Connecting a satellite tuner or televisionConnecting video camera or television game Connecting speakers Ideal speaker configurationMinimum speaker configuration for surround sound playback Speaker placementConnecting a subwoofer Connecting speakersConnecting speakers Connecting antennas Connecting the AM loop antennaAssembling the AM loop antenna HintConnecting antennas Connecting an FM outdoor antennaConnecting an AM outdoor antenna Directional linkageConnecting to the remote zone Zone 2 input OutlineConnecting to the IR in Main input Connecting to the remote zone Zone 2 inputWhen using the Zone 2 OUT terminals Main zone Remote zone ZoneConnecting power amplifiers and two surround back speakers Connecting two surround back speakersConnecting the power Connecting the powerTurning the power on from the remote controller On StnbyOn-Screen Display OSD menu On-Screen Display OSD menu Speaker Config sub-menu Speaker SetupSpeaker Setup menu Speaker Setup Speaker Distance sub-menuLevel Calibration sub-menu Calibrating the speaker levelsLeft RightBass Peak Level Bass Peak Level Bass Peak Level Manager* sub-menuBass Peak Level Limiter Input Setup Input Setup menuAudio Setup sub-menu Initial settings for each input sourceMultichannel Input SetupDigital Format Component Video Setup sub-menuVideo Listening Mode Preset sub-menu Input source signals2ch Source PCM fs=96kListening Modes Theater-Dimensional EnhancedOrchestra TV LogicTrigger sub-menu IntelliVolume sub-menuTone Control sub-menu Listening Mode Setup Listening Mode Setup menuListening Mode Setup Mono Movie SetupEnhanced 7 Setup All Ch Stereo SetupDescription listening mode parameters Listening angle Front ExpanderVirtual Surr Level Dialog EnhancePreference OSD Setup OSD Setup menuOSD Config sub-menu OSD outputOSD Position sub-menu OSD SetupOSD Setup sub-menu Enjoying music in the remote zone Select a sourceVOL SSCAUDIO/TAPE Mode Listening to Radio BroadcastsListening to FM/AM Radio Stations TUNPress the SSC dial to finalize the procedure Listening to Radio BroadcastsAdjusting the volume Changing the listening modeListening with headphones Enjoying music or videos with the DTR-7.1Using the many features of the DTR-7.1 Enjoying music or videos with the DTR-7.1If one of the messages shown below appears Enjoying the multichannel inputRecording a source Start recording at the recording component as DesiredRecording a source Giving a name to each preset radio station Characters available for name entryUsing remote controller Using the remote controller to control each devicePress the AUDIO/TAPE Mode button OverviewUsing remote controller Press the CD Mode button Press the MD Mode buttonCD Mode Controlling an Integra/Onkyo CD playerControlling an Integra/Onkyo cassette tape deck Press the TUN input selector buttonPress the DVD Mode button SAT, CABLE, VCR, and TV Mode buttonsOn Stnby DVD Mode DVD SET Menu Controlling an Integra DVD playerProgramming procedure Direct Mode MacroENT LightPage Press and release the same button again Erasing the programmed command from one buttonPress and release the same Mode button again Using a Macro function What is a Macro function?Press the Mode Macro button to complete the programming Programming a Macro functionUsing a Macro function Press the Direct Macro button to complete the procedureProgramming the Direct Macro function Check to see if the macro has been properly programmedPress the Mode Macro button again Mode MacroPress the Direct Macro button again Direct MacroPress the ENT button OperationTroubleshooting guide Troubleshooting guide Late Night function cannot be used Re-EQ function cannot be usedParameter cannot be set for Front Effect, Room Size, etc Multichannel audio is not outputSpecifications Amplifier SectionOnkyo U.S.A. Corporation

DTR-7.1 specifications

The Integra DTR-7.1 is a distinguished A/V receiver that exemplifies high-performance audio and video processing for home theater enthusiasts. Known for its meticulous engineering and robust feature set, the DTR-7.1 appeals to both audiophiles and casual viewers alike.

At the heart of the Integra DTR-7.1 lies a powerful amplification system that delivers 7.1 channels of immersive surround sound. With a substantial power output, the receiver ensures that even the most demanding soundtracks are reproduced with accuracy and clarity. The discrete power amplifier design contributes to lower distortion levels, providing a cleaner audio experience.

One of the standout features of the Integra DTR-7.1 is its advanced audio processing capabilities. It supports several high-definition formats, including Dolby TrueHD and DTS-HD Master Audio. This wide array of decoding options allows for a richly detailed auditory experience, especially when paired with high-definition media.

Moreover, the DTR-7.1 is equipped with cutting-edge video processing technology. It supports 4K and 1080p video resolutions, ensuring compatibility with the latest video formats. The integrated video scaling feature upscales lower-resolution content to near-4K quality, enhancing the viewing experience regardless of the source material.

Connectivity is another strong suit of the Integra DTR-7.1. The receiver boasts multiple HDMI inputs, facilitating easy connection to various devices such as Blu-ray players, gaming consoles, and streaming devices. Additionally, it supports features like ARC (Audio Return Channel) and CEC (Consumer Electronics Control), streamlining control and simplifying the setup process.

For ultimate customization, the DTR-7.1 includes an advanced auto-calibration system, which optimally adjusts sound settings based on the acoustics of the room and the speaker placement. This technology ensures that users achieve the best possible sound regardless of their home theater setup.

Finally, the Integra DTR-7.1 offers comprehensive network capabilities. It supports streaming services and internet radio, providing users with access to a vast library of music and content. Integration with home automation systems is also seamless, allowing users to control the receiver through smart devices for added convenience.

In summary, the Integra DTR-7.1 stands out as a top-tier A/V receiver, combining superior amplification, advanced audio and video processing, extensive connectivity options, and smart features, making it a worthy addition to any home theater system.
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