WhisperKool SS4000, SS7000 Technical Assistance, How To Contact Vinothèque Customer Service

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TECHNICAL ASSISTANCE

Vinothèque Customer Service is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Pacific Time.

Please make sure that you have the following information available before you call:

The model and serial number of your WhisperKOOL unit.

Type of thermostat used with your WhisperKOOL.

Location and installation details, such as ventilation, construction, and size of room.

How To Contact Vinothèque Customer Service

Telephone

(209) 466-9463

(800) 343-9463

Fax

(209) 466-4606

 

Web site

www.Vinothèque.com

Address

Vinothèque Wine Cellars

 

1738 East Alpine Avenue

 

Stockton, CA 95205

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Contents WhisperKOOL Page Table of Contents Temperature Differential Features & BenefitsCondensing Unit Installation, Indoors or Outdoors Humidity ControlThermostat Additional FeaturesEvaporator PDT Operating Instructions PDTPackage Contents Preparing the Wine Cellar Technical Specifications Wine Cellar / Space PreparationInstalling Condensing Unit Split System Installation GuidelinesGeneral Installation Guidelines and Instructions Mounting Evaporator UnitCondensing Unit Skid Preparation Condensing UnitHead Pressure Control, Low Ambient Control Switch Mounting the Evaporator Unit Remove interior assemblyDisassemble evaporator unit Mounting housing to wall Identify and remove appropriate knockoutsInstalling refrigeration lines into evaporator housing Re-install interior assembly Attaching refrigeration lines Install drain line fitting and drain line FanF1 J1 T3 J1 S1 S2 Thermostat Solenoid ValveInstall thermostat Install front cover Energize unitSplit System Wiring Schematic Wiring SystemRefrigeration Lines Split Unit Wiring Diagram Maintenance How To Contact Vinothèque Customer Service Technical AssistanceWine cellar temperature above thermostat set point TroubleshootingFault Cause Solution Water leaking from unitCompressor runs intermittently And/or cause for hot air recirculationCheck refrigerant sight glass in 1/4 tubing Evaporator blower runs, but compressor does notCompressor runs, but evaporator does not Evaporator coil freezesHumidity in cellar too high Installation Terms and Conditions Acceptance of Terms & Conditions Product InstallationMaintenance Customer Service Arbitration Questions or Additional Information Page Page