Desa CGD3924NR installation manual Trouble, Cleaning and Mainte

Page 25

TROUBLE-

 

OBSERVED

POSSIBLE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

CAUSE

REMEDY

 

SHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Burner does light

1.

Burner orifice clogged

1.

Clean burner (see

 

Continued

 

 

 

after ODS/pilot is lit

 

 

 

Cleaning and Mainte-

 

 

 

 

 

 

 

 

 

 

 

 

 

nance, page 23) or

 

 

 

 

 

 

 

replace burner orifice

 

 

 

 

2.

Inlet gas pressure is

2.

Contact local natural gas

 

 

 

 

 

too low

 

company

 

 

 

 

3.

Burner orifice diameter

3.

Replace burner orifice

 

 

 

 

 

is too small

 

 

 

 

 

 

 

 

 

 

4.

Thermopile leads

4.

Reconnect leads (see

 

 

 

 

 

disconnected or

 

Wiring Diagram, page

 

 

 

 

 

improperly connected

 

27)

 

 

 

 

 

 

 

 

5.

Burners will not come

5.

Replace battery in

 

 

 

 

 

on in remote position

 

transmitter and receiver

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delayed ignition

1.

Manifold pressure is

1.

Contact local natural gas

 

 

 

burner

 

too low

 

company

 

 

 

 

2.

Burner orifice clogged

2.

Clean burner (see

 

 

 

 

 

 

 

Cleaning and Mainte-

 

 

 

 

 

 

 

nance, page 23) or

 

 

 

 

 

 

 

replace burner orifice

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Burner backfiring

1.

Burner orifice is

1.

Clean burner (see

 

 

 

during combustion

 

clogged or damaged

 

Cleaning and Mainte-

 

 

 

 

 

 

 

nance, page 23) or

 

 

 

 

 

 

 

replace burner orifice

 

 

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

Not enough air

1.

Check burner for dirt

 

 

 

Slight smoke or

 

 

 

and debris. If found,

 

 

 

 

 

 

clean burner (see

 

 

 

odor during initial

 

 

 

Cleaning and Mainte-

 

 

 

operation

 

 

 

nance, page 23)

 

 

 

 

2.

Gas regulator defective

2.

Replace gas control

 

 

 

 

3.

Residues from manu-

3.

Problem will stop after a

 

 

 

 

 

facturing processes

 

few hours of operation

 

 

 

 

 

and logs curing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Moisture/condensa-

1. Not enough combus-

1.

Refer to Air for Com-

 

 

 

tion noticed on

 

tion/ventilation air

 

bustion and Ventilation

 

 

 

windows

 

 

 

requirements (page 5)

 

 

 

 

 

 

 

 

 

 

 

Heater produces a

1. Turning control knob

1.

Turn control knob to LO

 

 

 

whistling noise

 

to HI position when

 

position and let warm up

 

 

 

when burner is lit

 

burner is cold

 

for a minute

 

 

 

 

2.

Air in gas line

2.

Operate burner until air

 

 

 

 

 

 

 

is removed from line.

 

 

 

 

 

 

 

Have gas line checked

 

 

 

 

 

 

 

by local natural gas

 

 

 

 

 

 

 

company

 

 

 

 

3.

Air passageways on

3.

Observe minimum

 

 

 

 

 

heater blocked

 

installation clearances

 

 

 

 

 

 

 

(see pages 9-12)

 

 

 

 

4.

Dirty or partially

4.

Clean burner (see

 

 

 

 

 

clogged burner orifice

 

Cleaning and Maintenance,

 

 

 

 

 

 

 

page 23) or replace

 

 

 

 

 

 

 

burner orifice

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Continued 25

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Image 25
Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualContents Safety Information Information Safety Pilot Local Codes Unpacking Product FeaturesOperation Piezo Ignition SystemVentilation AIR forProviding Adequate Ventilation Determining AIR Flow for Heater Location AIR for Combustion and VentilationDetermining if You Have a Confined or Unconfined Space Tion and ventilation air by one of the methods described Ventilation AIRVentilation Air From Inside Building Ventilation Air From OutdoorsCheck GAS Type InstallingLOG Sizing Requirements Minimum Fireplace ClearanceMinimum Wall and Ceiling Clearances see Figure Minimum Non Combustible Material Clearances Log Set Installing Minimum Non Combustible Material ClearancesMinimum Mantel Clearances When Using Hood Installation Items Needed Installing Heater Base AssemblyAttaching Flexible Gas Hose to Heater Connecting to GAS Supply Gas Connection Checking GAS ConnectionsTest Pressures Equal To or Less Than 1/2 Psig InstallingInstalling Back Log #1 Installing LogsHeater OperatingControl Knob and Ignitor Button Location Operating HeaterOperating Has been selected Inspecting BurnersMaintenance CleaningTrouble Shooting ODS/PILOT and BurnerTROUBLE- Shooting Maintenance,Trouble Cleaning and MainteGas leak. See Warning Service Hints Technical ServiceWiring Diagram Parts Not Under Warranty Parts Under WarrantyParts Central Valve GA5010 AccessoriesHood GA6050 Hood GA6052Illustrated Parts Breakdown CGD3924NR KEY Part Number Description QTY Parts ListKeep this Warranty Warranty Information