Hearth and Home Technologies A36RH, A42RH owner manual Troubleshooting Guide

Page 13

4 Troubleshooting Guide

Start Fire Problems

Possible Cause

Solution

Can’t get fire started

Not enough kindling/paper or no

Use dry kindling, more paper. Arrange kindling &

Excessive smoke or spillage

kindling/paper

wood for air movement.

Burns too slowly

 

 

Damper closed/not fully open

Open damper.

Smolders, sizzles

 

 

 

Not enough air for fire to ignite

Check for restricted cap/shroud.

 

 

 

 

 

Open air kit (if installed).

 

 

 

 

 

Check for flue blockage.

 

 

 

 

 

Pre-warm flue before starting fire (refer to starting

 

 

fire section).

 

 

 

 

 

Check for adequate vent height (refer to chimney

 

 

assembly section).

 

 

 

 

 

Open window below the fireplace towards the

 

 

wind.

 

 

 

 

Wood condition is too wet, too

Use dry, seasoned wood (refer to wood fuel

 

large

section).

 

 

 

 

Bed of coals not established

Start with paper & kindling to establish bed of

 

before adding wood

coals (refer to starting fire section).

 

 

 

 

Flue blockage such as birds’

Have chimney inspected for creosote and cleaned

 

nests or leaves in termination

by a certified chimney sweep.

 

cap

 

 

 

 

 

Down draft or negative pressure

Do not use exhaust fans during start-up (refer to

 

Competition with exhaust

negative pressure section).

 

devices

 

 

Open window below the fireplace towards the

 

 

 

 

wind.

 

 

 

Fire burns too fast

Extremely dry or soft wood

Mix in hardwood.

 

 

 

 

 

Mix in less seasoned wood after fire is established

 

 

(refer to wood fuel section).

 

 

 

 

No glass doors

Add glass doors to slow down air flow.

 

 

 

 

Overdrafting

Check for correct vent height; too much vertical

 

 

height creates overdrafting.

 

 

 

 

 

Check location of vent termination (refer to

 

 

chimney assembly section).

 

 

 

Heatilator • A36R & A42R • 28376 • Rev AF • 11/08

13

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Contents
Operation Wood Burning FireplaceHot screen/mesh and glass doors will cause burns Fire RiskGrate Listing Label Information/LocationNumber Installer Guide Table of ContentsUser Guide CONDITIONS, Exclusions & Limitation of Liability Warranty Hearth & Home Technologies Limited WarrantyHeatilator A36R & A42R 28376 Rev AF 11/08 Appliance Certification Listing and Code ApprovalsNon-Combustible Materials Combustible MaterialsYour Fireplace Operating InstructionsHot glass will cause burns Starting a Fire Seasoned WoodGrate FirescreenVented Gas Log Sets & Gas Log Lighters Glass DoorsOptional Components Clear SpaceHardwood vs Softwood Wood FuelChimney Inspection/Cleaning Maintainance and ServiceDisposal of Ashes Check Firebox Refractory Glass CleaningInspect Grate Frequency As desiredStart Fire Problems Possible Cause Solution Troubleshooting GuideTypical Fireplace System Getting StartedDraft Design and Installation ConsiderationsNegative Pressure Frequently open doors Central heat outlets or returns Locating Fireplace & ChimneyInspect Fireplace and Components Tools and Supplies NeededMm all configurations Fireplace Dimensions .A 1219 mm MinimumFraming & Clearances Select Fireplace LocationClearances to Combustible Materials ClearancesFrame the Fireplace Sidewalls/SurroundsThings to Consider Installation of FireplacePosition the Fireplace Place Protective Metal Hearth StripsFt min. from top of uppermost chimney section to air inlet Hood Wire Ties Install Outside Air KitSecure flex duct with metal tape, screws or wire ties Flexible Duct not suppliedMaintain minimum height of chimney above roof Chimney AssemblyHeight of Chimney Components Chimney RequirementsExample Using Offsets/ReturnsInstalling Ceiling Firestops Install Chimney Air KitAssembling Chimney Sections Prepare Attic Insulation Shield Installing Attic Insulation ShieldInstall Flashing Complete InstallationCut out Hole in Roof Flat Roofs Chimney Termination RequirementsConstruct the Chase Chase InstallationsInstall Chase Top Install Fireplace & ChimneyST375 Square Termination Cap Install Termination CapTCT375 Terra Cotta Cap TS345/TS345P Square Termination CapShrouds Some shrouds require a radiation shield. Use where specifiedRadiation Shield Field Constructed ShroudsMailbox Style Shroud radiation shield required Hearth Extension Finishing= 1/k x inches of thickness HX3 or HX4 Hearth Ext or equivilent insulation Finishing Material305 mm Combustible MantelInstall Fan AccessoriesGas Log/Lighter Provision Wood Burning Inserts578 mm 10-1/2 222 mm 22-3/4165 mm 267 mm Dia 28376 Gas Knockout Rev Outside 23-3/8 Air 235 mm 594 mm 244 mm 219 mm 206 mm 108 mm 13-1/2 343 mmCatalog # Description Fireplace ComponentsCatalog # Chimney Components10-1/2 267 mm Effective Outside Height Diameter 10-1/2 121 mm 267 mm305 mm 27-3/8 24-5/8 695 mm 625 mm 305 mm 24-5/8 625 mm 787 mm10-7/8 276 mm A36R, A36RH Service PartsA42R, A42RH Contact Information