Hearth and Home Technologies QV32EV, QV32E, QV32E (120V) warranty Warranty, How to Obtain Service

WARRANTY

Hearth & Home Technologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect to the purchaser of each new product. Any part which proves to be defective in material or workmanship under normal use within one year will be repaired or replaced without charge.* The Company will not be responsible for any expense incurred for installation, removal from service, or transportation costs. Any such defect should be brought to the attention of the Dealer where the product was purchased and is authorized to repair or replace within the terms of this warranty.

The Company’s only obligation under this warranty will be at its sole option to repair or replace any part proving defective or to refund the purchase price thereof.

The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use of or inability to use the product.

The warranty will not apply if, in the sole judgement of the Company, damage or failure has resulted from accident, alteration, misuse, abuse, incorrect installation, or operation on an incorrect power source.

The foregoing is in lieu of all other warranties expressed, implied, or statutory, and the Company neither assumes, nor authorizes any person to assume for it any other obligation, or liability in connection with said product.

*Light bulbs are not covered in the warranty.

How to Obtain Service.

To obtain service under this warranty you must:

1.Send written notice of the claimed condition to Quadra-Fire Technical Services Department, Hearth & Home Technologies Inc., 1445 North Highway, Colville, WA 99114-2124.

2.Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.

3.Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Appliance prior to any repair or replacement work and before the Appliance or any component of the Appliance has been removed from the place of original installation.

4.Obtain HHT’s consent to any warranty work before the work is done.

ADDITIONAL INFORMATION. If you would like information on current Quadra-Fire products or want to locate a dealer in your area, call 1-800-234-2508.

ã2003 Quadra-Fire® is a registered trademark of Hearth & Home Technologies Inc., Division, HON INDUSTRIES.