Hearth and Home Technologies QVI-30FB-S Troubleshooting, Symptom Possible Cause Corrective Action

Page 30

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

30

Quadra-Fire • QVI-30FB-S • 2020-910 Rev. F • 9/08

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Contents Models Commonwealth of MassachusettsHomeowner Reference Information Model Number Serial NumberTable of Contents Listing and Code Approvals Inspect Appliance and Components Design and Installation ConsiderationsGetting Started Tools and Supplies NeededMinimum fireplace opening requirements are shown in Figure Fireplace Size RequirementsMinimum Fireplace Opening LocationClearances Clearances to Mantels or other Combustibles above ApplianceFire Risk Asphyxiation Risk Termination LocationsVent Termination Minimum Clearances Foot minimum in snow regionsHorizontal Venting Vent Information and DiagramsVent Table Key Measuring StandardsInstallation Preparation Venting Components Installing Vent Pipe and ApplianceConnecting Vent Pipe Reference instructions in the termination kitPlacing, Securing and Leveling the Appliance Factory Built Wood Burning Installing Adaptor and Termination CapMasonry Damper Flashing Kit OptionalFuel Conversions Gas Connection Refer to for location of gas line access in ap- plianceGas Information Gas PressuresHigh Altitude Installations Electrical Information Wiring the ApplianceON/OFF Switch Appliance RequirementsOptional Accessories Junction Box InstallationInstallation for Fan Optional Shock hazardFAN Junction BOX Installing Trim Surrounds FinishingMantel Projections Accessories Appliance SetupClean the Appliance Ember PlacementLog Assembly LOGS-QVI30FB Log PlacementPositioning the Logs Quadra-Fire QVI-30FB-S 2020-910 Rev. F 9/08 Quadra-Fire QVI-30FB-S 2020-910 Rev. F 9/08 Removing Glass Assembly Glass AssemblyAir Shutter Setting Replacing Glass AssemblyThis appliance has a Standing Pilot Ignition Operating InstructionsBefore Lighting Appliance Before operating this appliance have a qualified technicianLighting Appliance Standing Pilot Ignition After Appliance is Lit Initial Break-in Procedure Check Pilot Flame Appearance Do not operate appliance with glass door removedFrequently Asked Questions Troubleshooting Symptom Possible Causes Corrective ActionStanding Pilot Ignition System Troubleshooting Symptom Possible Cause Corrective ActionMaximum flame impingement. Follow lighting instruc Maintenance Tasks Maintaining and Servicing ApplianceRisk of injury or property damage Inspect Maintenance Tasks Appliance Dimension Diagram Reference MaterialsVent Kits Components Direct Vent Flex Liner KitsBeginning Manufacturing Date Oct Log Set AssemblyService Parts Ending Manufacturing DateService Parts List StockedAt Depot Valve Assembly Be ordered from an authorized dealerCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Contact Information Important operating
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